Customer Service Jobs in East Syracuse, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
The SCA Customer Care Representative I is responsible for handling or responding to customer service issues....
Airport Customer Service Agent
- Syracuse, NY (6 miles from East Syracuse, NY)
- 2 days ago
- Syracuse, NY (6 miles from East Syracuse, NY)
- 2 days ago
Airport Customer Service Agent NYSYR - B6, 1000 Col....
Customer Service Representative
- Fulton, NY (23 miles from East Syracuse, NY)
- 3 days ago
- Fulton, NY (23 miles from East Syracuse, NY)
- 3 days ago
Description Summary/Objectives The Customer Service Representative (CSR) is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner...
Customer Service Representative
- Syracuse, NY (6 miles from East Syracuse, NY)
- 4 days ago
- Syracuse, NY (6 miles from East Syracuse, NY)
- 4 days ago
Must have 3-5 years relevant Customer Service experience. Previous experience in Traction products and service is a plus....
- Syracuse, NY (6 miles from East Syracuse, NY)
- 4 days ago
- Syracuse, NY (6 miles from East Syracuse, NY)
- 4 days ago
Essential Duties and Responsibilities: Fosters a positive and professional customer service experience during all interactions with customers and co-workers....
Job Description: Saab, Inc. is seeking a dynamic, results-oriented Customer Service Representative to provide outstanding customer service to all Saab customers and internal colleagues....
Customer Service Representative
- Phoenix, NY (19 miles from East Syracuse, NY)
- 6 days ago
- Phoenix, NY (19 miles from East Syracuse, NY)
- 6 days ago
Store 4707626: 485 Main St, Phoenix, New York 13135 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Oneida, NY (21 miles from East Syracuse, NY)
- 6 days ago
- Oneida, NY (21 miles from East Syracuse, NY)
- 6 days ago
Store 4707617: 4835 State Route 365, Oneida, New York 13421 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
You will also be tasked with other customer service related duties as they may arise. Job Snapshot: 5-day work week....
Customer Service Representative - Order Management
- Cazenovia, NY (15 miles from East Syracuse, NY)
- 7 days ago
- Cazenovia, NY (15 miles from East Syracuse, NY)
- 7 days ago
Strong customer service skills for both internal and external customers....
Customer Service Representative
- Syracuse, NY (6 miles from East Syracuse, NY)
- 7 days ago
- Syracuse, NY (6 miles from East Syracuse, NY)
- 7 days ago
Are you looking to help transform a company and an industry? As a Stewart employee, youll be joining a company that is committed to helping you own, develop, and nurture your career while growing...
Customer Service Representative, Full or Part Time
- Syracuse, NY (6 miles from East Syracuse, NY)
- 9 days ago
- Syracuse, NY (6 miles from East Syracuse, NY)
- 9 days ago
Store 4707620: 3787 W Seneca Tpke, Syracuse, New York 13215 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Liverpool, NY (8 miles from East Syracuse, NY)
- 13 days ago
- Liverpool, NY (8 miles from East Syracuse, NY)
- 13 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Lead Customer Service Representative, Full or Part Time
- Fayetteville, NY (5 miles from East Syracuse, NY)
- 13 days ago
- Fayetteville, NY (5 miles from East Syracuse, NY)
- 13 days ago
Store 4707630: 535 E Genesee St, Fayetteville, New York 13066 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
- Cazenovia, NY (15 miles from East Syracuse, NY)
- 13 days ago
- Cazenovia, NY (15 miles from East Syracuse, NY)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for East Syracuse, NY
Moving to East Syracuse, NY? Find some basic demographic data about East Syracuse, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in East Syracuse, NY
Highest Education Level
Customer Services in East Syracuse, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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