Customer Service Jobs in Fairport, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 34 Jobs

Pharmacy Customer Service Associate

  • Webster, NY (8 miles from Fairport, NY)
  • 3 days ago
  • Webster, NY (8 miles from Fairport, NY)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Rochester, NY (10 miles from Fairport, NY)
  • 3 days ago
  • Rochester, NY (10 miles from Fairport, NY)
  • 3 days ago

Service or Supply Chain of business to business Knowledge in domestic and international trade Expert knowledge of MS Office tools Knowledge in SAP is a plus but not required Fluent business English...

Customer Service Representative

  • Phelps, NY (22 miles from Fairport, NY)
  • 5 days ago
  • Phelps, NY (22 miles from Fairport, NY)
  • 5 days ago

Customer Service at OTTC/GNS is closely aligned with sales and operations....

Bilingual Customer Service Representative (Spanish/English) - Rochester, NY

  • Rochester, NY (10 miles from Fairport, NY)
  • 5 days ago
  • Rochester, NY (10 miles from Fairport, NY)
  • 5 days ago

Description & Requirements Maximus is currently looking for a Bilingual Customer Service Representative to join our growing team....

Customer Service Representative - PT

  • Rochester, NY (10 miles from Fairport, NY)
  • 7 days ago
  • Rochester, NY (10 miles from Fairport, NY)
  • 7 days ago

service....

Customer Care Representative

  • Rochester, NY (10 miles from Fairport, NY)
  • 8 days ago
  • Rochester, NY (10 miles from Fairport, NY)
  • 8 days ago

We specialize in strategic media campaigns, social media management, and exceptional customer service....

Floater Customer Service Representative

  • Livonia, NY (22 miles from Fairport, NY)
  • 9 days ago
  • Livonia, NY (22 miles from Fairport, NY)
  • 9 days ago

This position must be able to adapt well in the face of workplace stressors such as customers service complaints....

Customer Service Representative

  • Webster, NY (8 miles from Fairport, NY)
  • 10 days ago
  • Webster, NY (8 miles from Fairport, NY)
  • 10 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Benefits Customer Service Associate

  • Rochester, NY (10 miles from Fairport, NY)
  • 10 days ago
  • Rochester, NY (10 miles from Fairport, NY)
  • 10 days ago

We are looking for a dedicated Benefits Customer Service Associate to join our team....

Customer Service Agent- Frederick Douglass Rochester International Airport (ROC)

  • Rochester, NY (10 miles from Fairport, NY)
  • 11 days ago
  • Rochester, NY (10 miles from Fairport, NY)
  • 11 days ago

BECOME A CUSTOMER SERVICE AGENT! Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport....

Customer Service Associate - Temporary

  • Fairport, NY
  • 12 days ago
  • Fairport, NY
  • 12 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Pittsford, NY (5 miles from Fairport, NY)
  • 13 days ago
  • Pittsford, NY (5 miles from Fairport, NY)
  • 13 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Casual Customer Service Representative

  • Greece, NY (16 miles from Fairport, NY)
  • 16 days ago
  • Greece, NY (16 miles from Fairport, NY)
  • 16 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative

  • Rochester, NY (10 miles from Fairport, NY)
  • 16 days ago
  • Rochester, NY (10 miles from Fairport, NY)
  • 16 days ago

Pay: $18.00/hr Schedule: Monday Friday, 9:00 AM 6:00 PM MST Location: Rochester, NY 14623 Duration: 6 months (possible extension) Join our team as a Customer Service Representative, assisting employees...

Customer Service Associate

  • Rochester, NY (10 miles from Fairport, NY)
  • 17 days ago
  • Rochester, NY (10 miles from Fairport, NY)
  • 17 days ago

Under a significant level of guidance and direction, provides customer service for *** products in the S125 Client Service Center....

Demographic Data for Fairport, NY

Moving to Fairport, NY? Find some basic demographic data about Fairport, NY below.


Local
National
42,633
907
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Fairport, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fairport, NY offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fairport, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »