Customer Service Jobs in Hicksville, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (CSR)
- Brightwaters, NY (14 miles from Hicksville, NY)
- 11 days ago
- Brightwaters, NY (14 miles from Hicksville, NY)
- 11 days ago
Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection....
Pharmacy Customer Service Associate
- Englewood, NJ (24 miles from Hicksville, NY)
- 9 hours ago
- Englewood, NJ (24 miles from Hicksville, NY)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Port Washington, NY (10 miles from Hicksville, NY)
- 9 hours ago
- Port Washington, NY (10 miles from Hicksville, NY)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative (Hybrid)
- New York, NY (24 miles from Hicksville, NY)
- 18 hours ago
- New York, NY (24 miles from Hicksville, NY)
- 18 hours ago
service standards while adhering to strict deadlines Candidate must utilize great time management skills to handle extremely high seasonal volumes....
Customer Service Representative
- New York, NY (24 miles from Hicksville, NY)
- 18 hours ago
- New York, NY (24 miles from Hicksville, NY)
- 18 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Airline Customer Service Representative in JFK Airport
- New York, NY (24 miles from Hicksville, NY)
- 18 hours ago
- New York, NY (24 miles from Hicksville, NY)
- 18 hours ago
Airline Customer Service Representative in JFK Airport (Mandarin Speaker PM Shifts) - $19.75/hr + $4.54/hr Tracking Code JFK CSA ML - MARCH 2025 Job Description "ONE STEP CLOSER TO YOUR NEW CAREER STARTS...
- Sayville, NY (24 miles from Hicksville, NY)
- 20 hours ago
- Sayville, NY (24 miles from Hicksville, NY)
- 20 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- Edgewater, NJ (23 miles from Hicksville, NY)
- 21 hours ago
- Edgewater, NJ (23 miles from Hicksville, NY)
- 21 hours ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Representative
- Bronx, NY (21 miles from Hicksville, NY)
- 23 hours ago
- Bronx, NY (21 miles from Hicksville, NY)
- 23 hours ago
Qualifications for the Customer Service Representative: High School Diploma / GED (or higher) 1+ years of customer service experience Ability to work onsite in Bronx, NY....
Delivery Station Customer Service Associate, DSL
- Brooklyn, NY (24 miles from Hicksville, NY)
- 1 day ago
- Brooklyn, NY (24 miles from Hicksville, NY)
- 1 day ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
- Rye Brook, NY (19 miles from Hicksville, NY)
- 1 day ago
- Rye Brook, NY (19 miles from Hicksville, NY)
- 1 day ago
All you need is: High School diploma At least 2 years experience with customer service/call center operations. Medical Terminology proficiency preferred....
Customer Service Associate - Temporary
- Yonkers, NY (22 miles from Hicksville, NY)
- 1 day ago
- Yonkers, NY (22 miles from Hicksville, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Experience Associate PT
- New York, NY (24 miles from Hicksville, NY)
- 1 day ago
- New York, NY (24 miles from Hicksville, NY)
- 1 day ago
Job Details Job Location : Battery Park City - New York, NY Position Type : Part Time Salary Range : $18.00 - $20.00 Job Category : Customer Service Description About the Role: Asphalt Green is seeking...
Customer Service Representative
- Bronx, NY (21 miles from Hicksville, NY)
- 1 day ago
- Bronx, NY (21 miles from Hicksville, NY)
- 1 day ago
service experience Ability to work onsite in Bronx, NY....
Sales & Customer Service Associate
- New York, NY (24 miles from Hicksville, NY)
- 1 day ago
- New York, NY (24 miles from Hicksville, NY)
- 1 day ago
Sales & Customer Service Associate Job Locations US-NY-Brooklyn Job ID 2025-235244 Category Sales Customer Service and Support Location : Address 470 4th Ave Location : Postal Code 11215 Overview Where...
Demographic Data for Hicksville, NY
Moving to Hicksville, NY? Find some basic demographic data about Hicksville, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hicksville, NY
Highest Education Level
Customer Services in Hicksville, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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