Customer Service Jobs in Hicksville, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 140 Jobs

Customer Service Representative (CSR)

  • Brightwaters, NY (14 miles from Hicksville, NY)
  • 11 days ago
  • Brightwaters, NY (14 miles from Hicksville, NY)
  • 11 days ago

Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection....

Pharmacy Customer Service Associate

  • Englewood, NJ (24 miles from Hicksville, NY)
  • 9 hours ago
  • Englewood, NJ (24 miles from Hicksville, NY)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Port Washington, NY (10 miles from Hicksville, NY)
  • 9 hours ago
  • Port Washington, NY (10 miles from Hicksville, NY)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative (Hybrid)

  • New York, NY (24 miles from Hicksville, NY)
  • 18 hours ago
  • New York, NY (24 miles from Hicksville, NY)
  • 18 hours ago

service standards while adhering to strict deadlines Candidate must utilize great time management skills to handle extremely high seasonal volumes....

Customer Service Representative

  • New York, NY (24 miles from Hicksville, NY)
  • 18 hours ago
  • New York, NY (24 miles from Hicksville, NY)
  • 18 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Airline Customer Service Representative in JFK Airport

  • New York, NY (24 miles from Hicksville, NY)
  • 18 hours ago
  • New York, NY (24 miles from Hicksville, NY)
  • 18 hours ago

Airline Customer Service Representative in JFK Airport (Mandarin Speaker PM Shifts) - $19.75/hr + $4.54/hr Tracking Code JFK CSA ML - MARCH 2025 Job Description "ONE STEP CLOSER TO YOUR NEW CAREER STARTS...

Client Service Representative

  • Sayville, NY (24 miles from Hicksville, NY)
  • 20 hours ago
  • Sayville, NY (24 miles from Hicksville, NY)
  • 20 hours ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative

  • Edgewater, NJ (23 miles from Hicksville, NY)
  • 21 hours ago
  • Edgewater, NJ (23 miles from Hicksville, NY)
  • 21 hours ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative

  • Bronx, NY (21 miles from Hicksville, NY)
  • 23 hours ago
  • Bronx, NY (21 miles from Hicksville, NY)
  • 23 hours ago

Qualifications for the Customer Service Representative: High School Diploma / GED (or higher) 1+ years of customer service experience Ability to work onsite in Bronx, NY....

Delivery Station Customer Service Associate, DSL

  • Brooklyn, NY (24 miles from Hicksville, NY)
  • 1 day ago
  • Brooklyn, NY (24 miles from Hicksville, NY)
  • 1 day ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Client Service Representative

  • Rye Brook, NY (19 miles from Hicksville, NY)
  • 1 day ago
  • Rye Brook, NY (19 miles from Hicksville, NY)
  • 1 day ago

All you need is: High School diploma At least 2 years experience with customer service/call center operations. Medical Terminology proficiency preferred....

Customer Service Associate - Temporary

  • Yonkers, NY (22 miles from Hicksville, NY)
  • 1 day ago
  • Yonkers, NY (22 miles from Hicksville, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Experience Associate PT

  • New York, NY (24 miles from Hicksville, NY)
  • 1 day ago
  • New York, NY (24 miles from Hicksville, NY)
  • 1 day ago

Job Details Job Location : Battery Park City - New York, NY Position Type : Part Time Salary Range : $18.00 - $20.00 Job Category : Customer Service Description About the Role: Asphalt Green is seeking...

Customer Service Representative

  • Bronx, NY (21 miles from Hicksville, NY)
  • 1 day ago
  • Bronx, NY (21 miles from Hicksville, NY)
  • 1 day ago

service experience Ability to work onsite in Bronx, NY....

Sales & Customer Service Associate

  • New York, NY (24 miles from Hicksville, NY)
  • 1 day ago
  • New York, NY (24 miles from Hicksville, NY)
  • 1 day ago

Sales & Customer Service Associate Job Locations US-NY-Brooklyn Job ID 2025-235244 Category Sales Customer Service and Support Location : Address 470 4th Ave Location : Postal Code 11215 Overview Where...

Demographic Data for Hicksville, NY

Moving to Hicksville, NY? Find some basic demographic data about Hicksville, NY below.


Local
National
41,779
1,963
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Hicksville, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hicksville, NY offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hicksville, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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