Customer Service Jobs in Horseheads, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Corning, NY (11 miles from Horseheads, NY)
- 1 day ago
- Corning, NY (11 miles from Horseheads, NY)
- 1 day ago
Employment Solutions is looking for a detail-oriented **Customer Service Representative** to manage customer orders, coordinate logistics, and serve as the link between customers and internal teams...
Client Service Representative - Health on Demand - Part Time
- Elmira, NY (10 miles from Horseheads, NY)
- 3 days ago
- Elmira, NY (10 miles from Horseheads, NY)
- 3 days ago
service skills and ability to interact with diverse populations Ability to manage multiple tasks and work collaboratively with internal and external stakeholders Additional Details: No CPR certification...
Customer Service Associate - Temporary
- Ithaca, NY (21 miles from Horseheads, NY)
- 3 days ago
- Ithaca, NY (21 miles from Horseheads, NY)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Elmira, NY (10 miles from Horseheads, NY)
- 9 days ago
- Elmira, NY (10 miles from Horseheads, NY)
- 9 days ago
Howell & Company is searching for a Customer Service Representative to become an integral member of our team....
Customer Service Representative
- Ithaca, NY (21 miles from Horseheads, NY)
- 11 days ago
- Ithaca, NY (21 miles from Horseheads, NY)
- 11 days ago
Are you looking to help transform a company and an industry? As a Stewart employee, youll be joining a company that is committed to helping you own, develop, and nurture your career while growing...
Pharmacy Customer Service Associate
- Ithaca, NY (21 miles from Horseheads, NY)
- 14 days ago
- Ithaca, NY (21 miles from Horseheads, NY)
- 14 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Evening & Weekend Customer Service Representative
- Ithaca, NY (21 miles from Horseheads, NY)
- 22 days ago
- Ithaca, NY (21 miles from Horseheads, NY)
- 22 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Client Service Representative - Health on Demand
- Elmira, NY (10 miles from Horseheads, NY)
- 24 days ago
- Elmira, NY (10 miles from Horseheads, NY)
- 24 days ago
. + Exceptional customer service and problem-solving skills. + Ability to maintain confidentiality and adhere to HIPAA regulations....
Retail Customer Service Associate
- Elmira, NY (10 miles from Horseheads, NY)
- 30+ days ago
- Elmira, NY (10 miles from Horseheads, NY)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 830 County Road 64 Ste 2, Elmira...
Customer Service Representative
- Elmira, NY (10 miles from Horseheads, NY)
- 30+ days ago
- Elmira, NY (10 miles from Horseheads, NY)
- 30+ days ago
Nesco Resource is hiring for our client in the Elmira area for a Customer Service Representative....
Customer Service Representative
- Elmira, NY (10 miles from Horseheads, NY)
- 90+ days ago
- Elmira, NY (10 miles from Horseheads, NY)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Horseheads, NY
Moving to Horseheads, NY? Find some basic demographic data about Horseheads, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Horseheads, NY
Highest Education Level
Customer Services in Horseheads, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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