Customer Service Jobs in Johnson City, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Conklin, NY (12 miles from Johnson City, NY)
- 18 hours ago
- Conklin, NY (12 miles from Johnson City, NY)
- 18 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Bingha
- Binghamton, NY (6 miles from Johnson City, NY)
- 4 days ago
- Binghamton, NY (6 miles from Johnson City, NY)
- 4 days ago
Customer Service 2. Cash Handling 3. Discretion 4, Communication...
- Binghamton, NY (6 miles from Johnson City, NY)
- 5 days ago
- Binghamton, NY (6 miles from Johnson City, NY)
- 5 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative 1
- Endicott, NY (4 miles from Johnson City, NY)
- 11 days ago
- Endicott, NY (4 miles from Johnson City, NY)
- 11 days ago
Minimum Qualifications Two years of customer service experience; or sixty college credit hours and one year of customer service experience....
Remote Work- Endicott, NY (4 miles from Johnson City, NY)
- 15 days ago
- Endicott, NY (4 miles from Johnson City, NY)
- 15 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative
- Binghamton, NY (6 miles from Johnson City, NY)
- 17 days ago
- Binghamton, NY (6 miles from Johnson City, NY)
- 17 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Cashier
- Binghamton, NY (6 miles from Johnson City, NY)
- 17 days ago
- Binghamton, NY (6 miles from Johnson City, NY)
- 17 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Binghamton, NY (6 miles from Johnson City, NY)
- 30+ days ago
- Binghamton, NY (6 miles from Johnson City, NY)
- 30+ days ago
Security Mutual Life Insurance Customer Service Representative in Binghamton , New York Check out our website to view and apply to this opening: Minimum Salary: 18.16 Maximum Salary: 20.07 Salary Unit...
Customer Service Representative - Endwell
- Endwell, NY (4 miles from Johnson City, NY)
- 30+ days ago
- Endwell, NY (4 miles from Johnson City, NY)
- 30+ days ago
Provides customer service to retain and grow customer relationships. Cross-sells products and services and identifies business opportunities for referrals to appropriate personnel....
- Vestal, NY (7 miles from Johnson City, NY)
- 45+ days ago
- Vestal, NY (7 miles from Johnson City, NY)
- 45+ days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Sr. Customer Assistance Representative - Full Time
- Binghamton, NY (6 miles from Johnson City, NY)
- 60+ days ago
- Binghamton, NY (6 miles from Johnson City, NY)
- 60+ days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Retail Customer Service Cashier
- Binghamton, NY (11 miles from Johnson City, NY)
- 90+ days ago
- Binghamton, NY (11 miles from Johnson City, NY)
- 90+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Johnson City, NY
Moving to Johnson City, NY? Find some basic demographic data about Johnson City, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Johnson City, NY
Highest Education Level
Customer Services in Johnson City, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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