Customer Service Jobs in Latham, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Albany, NY (1 mile from Latham, NY)
- 13 days ago
- Liberty Mutual Insurance
- Albany, NY (1 mile from Latham, NY)
- 13 days ago
Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....
Remote WorkCustomer Service Representative
- Albany, NY (1 mile from Latham, NY)
- 4 hours ago
- Albany, NY (1 mile from Latham, NY)
- 4 hours ago
Providing excellent customer service is top priority for us! The Customer Experience is at the forefront of all you do, exceeding expectations at every turn....
- Schenectady, NY (9 miles from Latham, NY)
- 5 hours ago
- Schenectady, NY (9 miles from Latham, NY)
- 5 hours ago
Proctors Collaborative seeks a Customer Service Agent (CSA) to join its Box Office team....
Customer Service Representative
- Albany, NY (1 mile from Latham, NY)
- 8 hours ago
- Albany, NY (1 mile from Latham, NY)
- 8 hours ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
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Pharmacy Customer Service Associate
- Troy, NY (9 miles from Latham, NY)
- 20 hours ago
- Troy, NY (9 miles from Latham, NY)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Troy, NY (9 miles from Latham, NY)
- 20 hours ago
- Troy, NY (9 miles from Latham, NY)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Round Lake, NY (11 miles from Latham, NY)
- 1 day ago
- Round Lake, NY (11 miles from Latham, NY)
- 1 day ago
One or more years of customer service experience. Excellent computer and phone skills....
Pharmacy Customer Service Associate
- West Sand Lake, NY (11 miles from Latham, NY)
- 2 days ago
- West Sand Lake, NY (11 miles from Latham, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Saratoga Springs, NY (20 miles from Latham, NY)
- 2 days ago
- Saratoga Springs, NY (20 miles from Latham, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Entry level - Remote)
- Albany, NY (1 mile from Latham, NY)
- 4 days ago
- Albany, NY (1 mile from Latham, NY)
- 4 days ago
Customer Service Representative needed for a contract opportunity with Yoh's Entertainment client located in New York City....
Remote WorkCustomer Service Representative
- Schenectady, NY (9 miles from Latham, NY)
- 7 days ago
- Schenectady, NY (9 miles from Latham, NY)
- 7 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Part Time Customer Service Representative (remote)
- Albany, NY (1 mile from Latham, NY)
- 9 days ago
- Albany, NY (1 mile from Latham, NY)
- 9 days ago
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative, Inbound Billing Rep 1 (Onsite - $20/hour)
- Schenectady, NY (9 miles from Latham, NY)
- 9 days ago
- Schenectady, NY (9 miles from Latham, NY)
- 9 days ago
If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team....
- Albany, NY (1 mile from Latham, NY)
- 10 days ago
- Albany, NY (1 mile from Latham, NY)
- 10 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Representative
- Albany, NY (1 mile from Latham, NY)
- 14 days ago
- Albany, NY (1 mile from Latham, NY)
- 14 days ago
Actively hiring experienced and friendly customer service representatives looking to join a great company in the Capital Region....
Demographic Data for Latham, NY
Moving to Latham, NY? Find some basic demographic data about Latham, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Latham, NY
Highest Education Level
Customer Services in Latham, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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