Customer Service Jobs in Latham, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Watervliet, NY (3 miles from Latham, NY)
- 6 hours ago
- Watervliet, NY (3 miles from Latham, NY)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Troy, NY (9 miles from Latham, NY)
- 15 hours ago
- Troy, NY (9 miles from Latham, NY)
- 15 hours ago
The Customer Service Representative position provides exposure to both sales and service. You'll work with great coworkers in the office and communicate with clients....
- Halfmoon, NY (6 miles from Latham, NY)
- 19 hours ago
- Halfmoon, NY (6 miles from Latham, NY)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Serve as primary customer service provider at the front end and liaison between customers and management....
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Customer Service Representative - Employee Assistance Program (Friday-Tuesday 8:30am-5:00pm EST)
- Albany, NY (1 mile from Latham, NY)
- 1 day ago
- Albany, NY (1 mile from Latham, NY)
- 1 day ago
Position Summary CVS Aetna has an opportunity available for a full time Customer Service Representative in the Employee Assistance Program (EAP) team....
Classified Customer Service Representative
- Schenectady, NY (9 miles from Latham, NY)
- 2 days ago
- Schenectady, NY (9 miles from Latham, NY)
- 2 days ago
Customer Service Representative to join our dedicated team at our Schenectady location....
Bilingual Customer Service Representative a Spanish-English 03V86
- Malta, NY (17 miles from Latham, NY)
- 2 days ago
- Malta, NY (17 miles from Latham, NY)
- 2 days ago
Bilingual Customer Service Representative - Spanish-English 03V86 Job Employer Name:SpiderID: 13794662 Location: Malta, New YorkDate Posted: 7/19/2024 Wage:Category: Customer Service/Technical Support...
Customer Service Representative 03V85
- Malta, NY (17 miles from Latham, NY)
- 2 days ago
- Malta, NY (17 miles from Latham, NY)
- 2 days ago
Customer Service Representative 03V85 Job Employer Name:SpiderID: 13794640 Location: Malta, New YorkDate Posted: 7/19/2024 Wage:Category: Customer Service/Technical Support Job Code: 03V85 Job Description...
Customer Service Representative / Switchboard operators
- Albany, NY (1 mile from Latham, NY)
- 4 days ago
- Albany, NY (1 mile from Latham, NY)
- 4 days ago
Duration: 6+ months Job Description: Respond to customer service inquiries by telephone, through written correspondence, by email and in person....
Customer Service Representative
- Albany, NY (1 mile from Latham, NY)
- 5 days ago
- Albany, NY (1 mile from Latham, NY)
- 5 days ago
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative I
- Albany, NY (1 mile from Latham, NY)
- 5 days ago
- Albany, NY (1 mile from Latham, NY)
- 5 days ago
Customer Service Representative I Training: M-F, 9:00a-5:30p EST Regular hours: M-F, 10:30a-7p EST...
- Albany, NY (1 mile from Latham, NY)
- 6 days ago
- Albany, NY (1 mile from Latham, NY)
- 6 days ago
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Client Service Representative -Contract (Remote)
- Albany, NY (1 mile from Latham, NY)
- 6 days ago
- Albany, NY (1 mile from Latham, NY)
- 6 days ago
Monitor and update daily reportingManage daily/monthly SLA reviewsAssist with email/phone inquiries from clientsPartner with internal teams as neededSupport the Client Services team with...
Remote Work- Troy, NY (9 miles from Latham, NY)
- 8 days ago
- Troy, NY (9 miles from Latham, NY)
- 8 days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Troy Veterinary Hospital is looking to add a compassionate and skilled...
Demographic Data for Latham, NY
Moving to Latham, NY? Find some basic demographic data about Latham, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Latham, NY
Highest Education Level
Customer Services in Latham, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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