Customer Service Jobs in Liverpool, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 31 Jobs

Airport Customer Service Agent (Frontier) - SYR

  • Syracuse, NY (4 miles from Liverpool, NY)
  • 7 hours ago
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 7 hours ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Service Representative

  • Syracuse, NY (4 miles from Liverpool, NY)
  • 8 hours ago
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 8 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Call Center Customer Service Representative

  • East Syracuse, NY (8 miles from Liverpool, NY)
  • 16 hours ago
  • East Syracuse, NY (8 miles from Liverpool, NY)
  • 16 hours ago

Contact Center Customer Service Representative 1 st shift M-F $17/hr....

Customer Service Representative

  • Cicero, NY (7 miles from Liverpool, NY)
  • 18 hours ago
  • Cicero, NY (7 miles from Liverpool, NY)
  • 18 hours ago

This Customer Service Rep is a temp to hire opportunity, with starting pay rate of $17/hr DOE! For instant consideration for this Customer Service Rep role, Now!...

Customer Service Representative - Order Management

  • Cazenovia, NY (22 miles from Liverpool, NY)
  • 23 hours ago
  • Cazenovia, NY (22 miles from Liverpool, NY)
  • 23 hours ago

Strong customer service skills for both internal and external customers....

Customer Service Representative

  • Auburn, NY (23 miles from Liverpool, NY)
  • 1 day ago
  • Auburn, NY (23 miles from Liverpool, NY)
  • 1 day ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Pharmacy Customer Service Associate

  • Camillus, NY (6 miles from Liverpool, NY)
  • 2 days ago
  • Camillus, NY (6 miles from Liverpool, NY)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Syracuse, NY (4 miles from Liverpool, NY)
  • 2 days ago
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 2 days ago

Overview Our Contact Center located in Syracuse, NY has several openings for Customer Service Representatives....

Customer Service Representative, Full or Part Time

  • Cicero, NY (7 miles from Liverpool, NY)
  • 3 days ago
  • Cicero, NY (7 miles from Liverpool, NY)
  • 3 days ago

Store 4707619: 6406 State Route 31, Cicero, New York 13039 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate - Temporary

  • Camillus, NY (6 miles from Liverpool, NY)
  • 8 days ago
  • Camillus, NY (6 miles from Liverpool, NY)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Overnight Customer Service Representative - $20/hr (Hiring Bonus + Shift Differential)

  • Syracuse, NY (4 miles from Liverpool, NY)
  • 9 days ago
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 9 days ago

Overnight Customer Service Representative - $20/hr (Hiring Bonus + Shift Differential) Department: Customer Service - NY Location: Syracuse, NY START YOUR APPLICATION ( 2ND SHIFT, 3RD SHIFT & WEEKEND...

Customer Service Representative

  • Clay, NY (6 miles from Liverpool, NY)
  • 9 days ago
  • Clay, NY (6 miles from Liverpool, NY)
  • 9 days ago

Store 4707631: 8578 Henry Clay Blvd, Clay, New York 13041 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Sr Customer Service Associate

  • East Syracuse, NY (8 miles from Liverpool, NY)
  • 14 days ago
  • East Syracuse, NY (8 miles from Liverpool, NY)
  • 14 days ago

About This Role: This position is for an established professional in Customer Service, who works under general supervision in responding to customer calls....

Customer Service Representative / 60883

  • Syracuse, NY (4 miles from Liverpool, NY)
  • 19 days ago
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 19 days ago

Customer Service Representative / 60883 Administrative Syracuse, NY Contract $17.00 - $18.00 Customer Service Representative (60883) HOURS: Monday-Friday (8am - 5pm) PAY RATE: $17.00/hr. ($18 per hour...

Customer Service Associate / 60773

  • Syracuse, NY (4 miles from Liverpool, NY)
  • 19 days ago
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 19 days ago

Customer Service Associate / 60773 Administrative Syracuse, NY Contract To Hire $17.00 - $20.00 Customer Service Associate HOURS: 8:00am - 4:30pm, Monday - Friday PAY RATE: $17-20/hr....

Demographic Data for Liverpool, NY

Moving to Liverpool, NY? Find some basic demographic data about Liverpool, NY below.


Local
National
52,803
1,120
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Liverpool, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Liverpool, NY offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Liverpool, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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