Customer Service Jobs in Lockport, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Medical Equipment Customer Service Representative
- Amherst, NY (12 miles from Lockport, NY)
- 1 hour ago
- Amherst, NY (12 miles from Lockport, NY)
- 1 hour ago
Must have good customer service skills both over the phone and in person....
Customer Assistance Representative Sr.
- Buffalo, NY (21 miles from Lockport, NY)
- 20 hours ago
- Buffalo, NY (21 miles from Lockport, NY)
- 20 hours ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
- Amherst, NY (12 miles from Lockport, NY)
- 2 days ago
- Amherst, NY (12 miles from Lockport, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Residential Customer Service Representative
- Tonawanda, NY (15 miles from Lockport, NY)
- 2 days ago
- Tonawanda, NY (15 miles from Lockport, NY)
- 2 days ago
customer service to our NOCO Residential customers....
Customer Service Representative
- Buffalo, NY (21 miles from Lockport, NY)
- 3 days ago
- Buffalo, NY (21 miles from Lockport, NY)
- 3 days ago
We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service....
Remedy Staffing is partnered with a logistics company in Lockport in search of a Customer Service Representative!...
Customer Service Representative
- Williamsville, NY (12 miles from Lockport, NY)
- 4 days ago
- Williamsville, NY (12 miles from Lockport, NY)
- 4 days ago
Customer Service Representative Buffalo, NY area ***HIRING ASAP*** POSITION STARTING 4/22 - OFFERS WILL BE EXTENDED NO LATER THAN 4/15 3 week training period M-F 8:30am-5pm after training, shift will...
Retail Customer Service Associate
- Cheektowaga, NY (20 miles from Lockport, NY)
- 6 days ago
- Cheektowaga, NY (20 miles from Lockport, NY)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Buffalo, NY (21 miles from Lockport, NY)
- 6 days ago
- Buffalo, NY (21 miles from Lockport, NY)
- 6 days ago
Open Date 4/9/2025 Position Customer Service Representative Category Customer Service Description Speed Global Services is avidly seeking a Customer Service Representative to add to our growing team...
Customer Service Representative
- Getzville, NY (10 miles from Lockport, NY)
- 6 days ago
- Getzville, NY (10 miles from Lockport, NY)
- 6 days ago
We're looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Call Center Sales & Customer Service Associate
- Tonawanda, NY (15 miles from Lockport, NY)
- 6 days ago
- Tonawanda, NY (15 miles from Lockport, NY)
- 6 days ago
Training to help you grow and refine your sales and customer service skills....
Customer Service Representative (CSR)
- Buffalo, NY (21 miles from Lockport, NY)
- 7 days ago
- Buffalo, NY (21 miles from Lockport, NY)
- 7 days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Join our dynamic team as a Customer Service Representative and become an essential part of a company that values collaboration, innovation, and growth....
Customer Service Representative
- Buffalo, NY (21 miles from Lockport, NY)
- 9 days ago
- Buffalo, NY (21 miles from Lockport, NY)
- 9 days ago
Refer any unresolved issues to the Customer Service or Salon Support Manager for investigation and resolution....
- Tonawanda, NY (15 miles from Lockport, NY)
- 11 days ago
- Tonawanda, NY (15 miles from Lockport, NY)
- 11 days ago
Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety...
Demographic Data for Lockport, NY
Moving to Lockport, NY? Find some basic demographic data about Lockport, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lockport, NY
Highest Education Level
Customer Services in Lockport, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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