Customer Service Jobs in Long Island City, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 176 Jobs

Customer Service Associate

  • Paterson, NJ (16 miles from Long Island City, NY)
  • 2 hours ago
  • Paterson, NJ (16 miles from Long Island City, NY)
  • 2 hours ago

Customer Service Associate We have an immediate full-time opening in our customer service department Applicants should have a background in the food service industry, either food service distribution...

Part Time Customer Service Representative $17 hourly

  • Paramus, NJ (15 miles from Long Island City, NY)
  • 8 hours ago
  • Paramus, NJ (15 miles from Long Island City, NY)
  • 8 hours ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week including weekends What you'll do: As a Customer Service Representative, you will play an important role...

Customer Service Associate

  • Union City, NJ (5 miles from Long Island City, NY)
  • 8 hours ago
  • Union City, NJ (5 miles from Long Island City, NY)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Englewood, NJ (10 miles from Long Island City, NY)
  • 8 hours ago
  • Englewood, NJ (10 miles from Long Island City, NY)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Needed

  • Jersey City, NJ (7 miles from Long Island City, NY)
  • 11 hours ago
  • Jersey City, NJ (7 miles from Long Island City, NY)
  • 11 hours ago

We are seeking individuals for community outreach workers to assist clients with government programming, business to business and D2d billing services. ''Entry level positions'' -Distribution of...

Customer Service Representative

  • Fairfield, NJ (20 miles from Long Island City, NY)
  • 11 hours ago
  • Fairfield, NJ (20 miles from Long Island City, NY)
  • 11 hours ago

FULL-TIME POSITION -Administrative Work Looking for a self-motivated individual for customer service and data entry for busy Trucking Company....

Sales & Customer Service Associate

  • Hoboken, NJ (4 miles from Long Island City, NY)
  • 11 hours ago
  • Hoboken, NJ (4 miles from Long Island City, NY)
  • 11 hours ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Client Service Representative (Hybrid)

  • New York, NY (3 miles from Long Island City, NY)
  • 17 hours ago
  • New York, NY (3 miles from Long Island City, NY)
  • 17 hours ago

service standards while adhering to strict deadlines Candidate must utilize great time management skills to handle extremely high seasonal volumes....

Customer Service Representative

  • New York, NY (3 miles from Long Island City, NY)
  • 17 hours ago
  • New York, NY (3 miles from Long Island City, NY)
  • 17 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Airline Customer Service Representative in JFK Airport

  • New York, NY (3 miles from Long Island City, NY)
  • 17 hours ago
  • New York, NY (3 miles from Long Island City, NY)
  • 17 hours ago

Airline Customer Service Representative in JFK Airport (Mandarin Speaker PM Shifts) - $19.75/hr + $4.54/hr Tracking Code JFK CSA ML - MARCH 2025 Job Description "ONE STEP CLOSER TO YOUR NEW CAREER STARTS...

Customer Service Representative

  • Edgewater, NJ (5 miles from Long Island City, NY)
  • 21 hours ago
  • Edgewater, NJ (5 miles from Long Island City, NY)
  • 21 hours ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative

  • Moonachie, NJ (9 miles from Long Island City, NY)
  • 21 hours ago
  • Moonachie, NJ (9 miles from Long Island City, NY)
  • 21 hours ago

Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...

Customer Service Associate, Electronics

  • Newark, NJ (12 miles from Long Island City, NY)
  • 21 hours ago
  • Newark, NJ (12 miles from Long Island City, NY)
  • 21 hours ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Customer Service Representative

  • Bronx, NY (5 miles from Long Island City, NY)
  • 22 hours ago
  • Bronx, NY (5 miles from Long Island City, NY)
  • 22 hours ago

Qualifications for the Customer Service Representative: High School Diploma / GED (or higher) 1+ years of customer service experience Ability to work onsite in Bronx, NY....

Delivery Station Customer Service Associate, CS Delivery Station Liaison

  • Staten Island, NY (11 miles from Long Island City, NY)
  • 1 day ago
  • Staten Island, NY (11 miles from Long Island City, NY)
  • 1 day ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Demographic Data for Long Island City, NY

Moving to Long Island City, NY? Find some basic demographic data about Long Island City, NY below.


Local
National
57,267
3,104
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Long Island City, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Long Island City, NY offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Long Island City, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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