Customer Service Jobs in Long Island City, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Garden City, NY (15 miles from Long Island City, NY)
- 1 hour ago
- Garden City, NY (15 miles from Long Island City, NY)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Elmsford, NY (22 miles from Long Island City, NY)
- 1 hour ago
- Elmsford, NY (22 miles from Long Island City, NY)
- 1 hour ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 333 Saw Mill River Rd, Elmsford,...
- Linden, NJ (18 miles from Long Island City, NY)
- 3 hours ago
- Linden, NJ (18 miles from Long Island City, NY)
- 3 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Seasonal Customer Service Representative - Men's Store NYC
- New York, NY (3 miles from Long Island City, NY)
- 3 hours ago
- New York, NY (3 miles from Long Island City, NY)
- 3 hours ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
- Jersey City, NJ (7 miles from Long Island City, NY)
- 7 hours ago
- Jersey City, NJ (7 miles from Long Island City, NY)
- 7 hours ago
We are looking for motivated individuals with little to no experience to be developed into our customer service team....
Customer Service Representative
- Perth Amboy, NJ (23 miles from Long Island City, NY)
- 13 hours ago
- Perth Amboy, NJ (23 miles from Long Island City, NY)
- 13 hours ago
Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Retail Customer Experience Associate, Boca Raton Town Center - Full Time
- Short Hills, NJ (20 miles from Long Island City, NY)
- 13 hours ago
- Short Hills, NJ (20 miles from Long Island City, NY)
- 13 hours ago
Id : REQ_583693, Title : Retail Customer Experience Associate, Boca Raton Town Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...523,...
0711 - BP CSR/Domestic - CSRP - CUSTOMER SERVICE REPRESENTATIVE
- Livingston, NJ (20 miles from Long Island City, NY)
- 13 hours ago
- Livingston, NJ (20 miles from Long Island City, NY)
- 13 hours ago
Exceptional teamwork, communication, and customer service skills are essential as you interact with colleagues and customers....
Medical Customer Service Representative
- New York, NY (3 miles from Long Island City, NY)
- 13 hours ago
- New York, NY (3 miles from Long Island City, NY)
- 13 hours ago
**Qualifications for the Medical Customer Service Representative:** High school diploma or GED At least 1 year of medical front office and customer service experience Experience with Microsoft Word...
Customer Service Representative
- Levittown, NY (21 miles from Long Island City, NY)
- 13 hours ago
- Levittown, NY (21 miles from Long Island City, NY)
- 13 hours ago
Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with BWP1 LLCWe are...
Remote WorkCustomer Service Representative
- New York, NY (3 miles from Long Island City, NY)
- 13 hours ago
- New York, NY (3 miles from Long Island City, NY)
- 13 hours ago
Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with AMERIBUILT NJ...
Remote WorkCustomer Service Representative
- New York, NY (3 miles from Long Island City, NY)
- 13 hours ago
- New York, NY (3 miles from Long Island City, NY)
- 13 hours ago
Key Responsibilities + Deliver exceptional customer service to guests visiting the Nintendo NY Store. + Assist customers with purchases of Nintendo merchandise, games, and products. + Provide product...
Pharmacy Customer Service Associate
- Ridgewood, NY (4 miles from Long Island City, NY)
- 14 hours ago
- Ridgewood, NY (4 miles from Long Island City, NY)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Paterson, NJ (16 miles from Long Island City, NY)
- 14 hours ago
- Paterson, NJ (16 miles from Long Island City, NY)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- White Plains, NY (21 miles from Long Island City, NY)
- 16 hours ago
- White Plains, NY (21 miles from Long Island City, NY)
- 16 hours ago
Position Summary The bilingual customer service representative position is responsible for providing customer service assistance to English- and Spanish-speaking customers....
Demographic Data for Long Island City, NY
Moving to Long Island City, NY? Find some basic demographic data about Long Island City, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Long Island City, NY
Highest Education Level
Customer Services in Long Island City, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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