Customer Service Jobs in Long Island City, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Newark, NJ (12 miles from Long Island City, NY)
- 26 days ago
- Newark, NJ (12 miles from Long Island City, NY)
- 26 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative
- Syosset, NY (23 miles from Long Island City, NY)
- 23 days ago
- Syosset, NY (23 miles from Long Island City, NY)
- 23 days ago
QUALIFICATIONS: Required to be bilingual in Spanish Customer Service Experience with de-escalation a big plus Data entry skills Comfortable working in a fast paced environment Microsoft office (Outlook...
Customer Service Representative $17 Hourly
- White Plains, NY (21 miles from Long Island City, NY)
- 4 hours ago
- White Plains, NY (21 miles from Long Island City, NY)
- 4 hours ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Loss Prevention Customer Service Associate II-1
- Secaucus, NJ (7 miles from Long Island City, NY)
- 4 hours ago
- Secaucus, NJ (7 miles from Long Island City, NY)
- 4 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
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Customer Service Representative
- Brooklyn, NY (4 miles from Long Island City, NY)
- 4 hours ago
- Brooklyn, NY (4 miles from Long Island City, NY)
- 4 hours ago
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community....
Retail Customer Service Specialist
- Yonkers, NY (14 miles from Long Island City, NY)
- 4 hours ago
- Yonkers, NY (14 miles from Long Island City, NY)
- 4 hours ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Associate - Temporary
- Garden City Park, NY (13 miles from Long Island City, NY)
- 4 hours ago
- Garden City Park, NY (13 miles from Long Island City, NY)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Port Washington, NY (14 miles from Long Island City, NY)
- 4 hours ago
- Port Washington, NY (14 miles from Long Island City, NY)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- West Caldwell, NJ (19 miles from Long Island City, NY)
- 4 hours ago
- West Caldwell, NJ (19 miles from Long Island City, NY)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Secaucus, NJ (7 miles from Long Island City, NY)
- 5 hours ago
- Secaucus, NJ (7 miles from Long Island City, NY)
- 5 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 PARK PL, SECAUCUS, NJ 07094-...
Customer Service Representative
- Bronx, NY (5 miles from Long Island City, NY)
- 6 hours ago
- Bronx, NY (5 miles from Long Island City, NY)
- 6 hours ago
Caribbean Shipping Freight-forwarding Company seeking a full time customer service representative....
Customer Service Representative
- Brooklyn, NY (4 miles from Long Island City, NY)
- 6 hours ago
- Brooklyn, NY (4 miles from Long Island City, NY)
- 6 hours ago
We are hiring Customer Service Representatives for our office in Brooklyn, New York who will support incoming calls from New York City residents....
Customer Service Representative/Sales Support
- Newark, NJ (12 miles from Long Island City, NY)
- 6 hours ago
- Newark, NJ (12 miles from Long Island City, NY)
- 6 hours ago
Service skills a MUST Excellent computer skills (Microsoft Office, Google Docs, etc) Experience using Quickbooks Online Experience using SAP Business One a plus -Company is transitioning- High degree...
U-Box Customer Care Representative (CDL-A)
- Saddle Brook, NJ (13 miles from Long Island City, NY)
- 11 hours ago
- Saddle Brook, NJ (13 miles from Long Island City, NY)
- 11 hours ago
Transport storage containers to and from specified destinations, e.g., customers' homes and businesses - local routes only....
Veterinary Client Service Representative- Swing, AERA
- West Caldwell, NJ (19 miles from Long Island City, NY)
- 11 hours ago
- West Caldwell, NJ (19 miles from Long Island City, NY)
- 11 hours ago
Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships....
Demographic Data for Long Island City, NY
Moving to Long Island City, NY? Find some basic demographic data about Long Island City, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Long Island City, NY
Highest Education Level
Customer Services in Long Island City, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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