Customer Service Jobs in Massapequa Park, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (CSR)
- Brightwaters, NY (10 miles from Massapequa Park, NY)
- 11 days ago
- Brightwaters, NY (10 miles from Massapequa Park, NY)
- 11 days ago
Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection....
- Port Washington, NY (16 miles from Massapequa Park, NY)
- 8 hours ago
- Port Washington, NY (16 miles from Massapequa Park, NY)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Sayville, NY (20 miles from Massapequa Park, NY)
- 19 hours ago
- Sayville, NY (20 miles from Massapequa Park, NY)
- 19 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Pharmacy Customer Service Associate
- Fresh Meadows, NY (18 miles from Massapequa Park, NY)
- 1 day ago
- Fresh Meadows, NY (18 miles from Massapequa Park, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Hauppauge, NY (16 miles from Massapequa Park, NY)
- 1 day ago
- Hauppauge, NY (16 miles from Massapequa Park, NY)
- 1 day ago
Our growing business is looking for a skilled Customer Service Representative to join our Team in Hauppauge, NY....
Customer Service Associate - Temporary
- North Baldwin, NY (8 miles from Massapequa Park, NY)
- 1 day ago
- North Baldwin, NY (8 miles from Massapequa Park, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Farmingdale, NY (3 miles from Massapequa Park, NY)
- 2 days ago
- Farmingdale, NY (3 miles from Massapequa Park, NY)
- 2 days ago
Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....
Client Service Representative (Hybrid)
- Edgewood, NY (12 miles from Massapequa Park, NY)
- 2 days ago
- Edgewood, NY (12 miles from Massapequa Park, NY)
- 2 days ago
service standards while adhering to strict deadlines Candidate must utilize great time management skills to handle extremely high seasonal volumes....
Customer Service Representative - Bilingual Spanish
- Hauppauge, NY (16 miles from Massapequa Park, NY)
- 2 days ago
- Hauppauge, NY (16 miles from Massapequa Park, NY)
- 2 days ago
VOXX International is looking for a professional & enthusiastic bilingual Spanish customer service representative who enjoys a fast-paced team environment....
Glass Company Customer Service Representative
- Bohemia, NY (18 miles from Massapequa Park, NY)
- 3 days ago
- Bohemia, NY (18 miles from Massapequa Park, NY)
- 3 days ago
Glass and glazing company seeks reliable person to assist with sales, scheduling and ordering of shower enclosures and related items. This includes customer contact, project paperwork, computer...
Retail Customer Experience Associate, Poughkeepsie Galleria - Full Time
- Elmhurst, NY (22 miles from Massapequa Park, NY)
- 3 days ago
- Elmhurst, NY (22 miles from Massapequa Park, NY)
- 3 days ago
Id : REQ_551905, Title : Retail Customer Experience Associate, Poughkeepsie Galleria - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...955,...
Part Time Customer Service Sales Associate
- Queens Village, NY (16 miles from Massapequa Park, NY)
- 4 days ago
- Queens Village, NY (16 miles from Massapequa Park, NY)
- 4 days ago
The Part Time Customer Service and Sales Associate consults with customers on their Hertz rental....
Customer Service Representative
- Westbury, NY (10 miles from Massapequa Park, NY)
- 4 days ago
- Westbury, NY (10 miles from Massapequa Park, NY)
- 4 days ago
Customer Service Representative We are looking for a Customer Service Representative for our Westbury facility....
Customer Service Representative
- Port Washington, NY (16 miles from Massapequa Park, NY)
- 5 days ago
- Port Washington, NY (16 miles from Massapequa Park, NY)
- 5 days ago
Work on a customer service team whose responsibilities include: Answer all incoming phone calls Taking/entering orders placed by phone, email or fax Assisting customers in ordering the correct items...
Hiring: Full-Time Bi Lingual Customer Service Representative in NY
- Ozone Park, NY (21 miles from Massapequa Park, NY)
- 5 days ago
- Ozone Park, NY (21 miles from Massapequa Park, NY)
- 5 days ago
un Hiring: Full-Time Bi Lingual Customer Service Representative in NY (queens) image 1 of 3 compensation: $5cash per hour Description: Hiring: Full-Time Spanish-Speaking Customer Service Representative...
Demographic Data for Massapequa Park, NY
Moving to Massapequa Park, NY? Find some basic demographic data about Massapequa Park, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Massapequa Park, NY
Highest Education Level
Customer Services in Massapequa Park, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »