Customer Service Jobs in Massapequa Park, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 68 Jobs

Customer Service Representative (CSR)

  • Brightwaters, NY (10 miles from Massapequa Park, NY)
  • 11 days ago
  • Brightwaters, NY (10 miles from Massapequa Park, NY)
  • 11 days ago

Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection....

Customer Service Associate

  • Port Washington, NY (16 miles from Massapequa Park, NY)
  • 8 hours ago
  • Port Washington, NY (16 miles from Massapequa Park, NY)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Sayville, NY (20 miles from Massapequa Park, NY)
  • 19 hours ago
  • Sayville, NY (20 miles from Massapequa Park, NY)
  • 19 hours ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Pharmacy Customer Service Associate

  • Fresh Meadows, NY (18 miles from Massapequa Park, NY)
  • 1 day ago
  • Fresh Meadows, NY (18 miles from Massapequa Park, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Hauppauge, NY (16 miles from Massapequa Park, NY)
  • 1 day ago
  • Hauppauge, NY (16 miles from Massapequa Park, NY)
  • 1 day ago

Our growing business is looking for a skilled Customer Service Representative to join our Team in Hauppauge, NY....

Customer Service Associate - Temporary

  • North Baldwin, NY (8 miles from Massapequa Park, NY)
  • 1 day ago
  • North Baldwin, NY (8 miles from Massapequa Park, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Farmingdale, NY (3 miles from Massapequa Park, NY)
  • 2 days ago
  • Farmingdale, NY (3 miles from Massapequa Park, NY)
  • 2 days ago

Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....

Client Service Representative (Hybrid)

  • Edgewood, NY (12 miles from Massapequa Park, NY)
  • 2 days ago
  • Edgewood, NY (12 miles from Massapequa Park, NY)
  • 2 days ago

service standards while adhering to strict deadlines Candidate must utilize great time management skills to handle extremely high seasonal volumes....

Customer Service Representative - Bilingual Spanish

  • Hauppauge, NY (16 miles from Massapequa Park, NY)
  • 2 days ago
  • Hauppauge, NY (16 miles from Massapequa Park, NY)
  • 2 days ago

VOXX International is looking for a professional & enthusiastic bilingual Spanish customer service representative who enjoys a fast-paced team environment....

Glass Company Customer Service Representative

  • Bohemia, NY (18 miles from Massapequa Park, NY)
  • 3 days ago
  • Bohemia, NY (18 miles from Massapequa Park, NY)
  • 3 days ago

Glass and glazing company seeks reliable person to assist with sales, scheduling and ordering of shower enclosures and related items. This includes customer contact, project paperwork, computer...

Retail Customer Experience Associate, Poughkeepsie Galleria - Full Time

  • Elmhurst, NY (22 miles from Massapequa Park, NY)
  • 3 days ago
  • Elmhurst, NY (22 miles from Massapequa Park, NY)
  • 3 days ago

Id : REQ_551905, Title : Retail Customer Experience Associate, Poughkeepsie Galleria - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...955,...

Part Time Customer Service Sales Associate

  • Queens Village, NY (16 miles from Massapequa Park, NY)
  • 4 days ago
  • Queens Village, NY (16 miles from Massapequa Park, NY)
  • 4 days ago

The Part Time Customer Service and Sales Associate consults with customers on their Hertz rental....

Customer Service Representative

  • Westbury, NY (10 miles from Massapequa Park, NY)
  • 4 days ago
  • Westbury, NY (10 miles from Massapequa Park, NY)
  • 4 days ago

Customer Service Representative We are looking for a Customer Service Representative for our Westbury facility....

Customer Service Representative

  • Port Washington, NY (16 miles from Massapequa Park, NY)
  • 5 days ago
  • Port Washington, NY (16 miles from Massapequa Park, NY)
  • 5 days ago

Work on a customer service team whose responsibilities include: Answer all incoming phone calls Taking/entering orders placed by phone, email or fax Assisting customers in ordering the correct items...

Hiring: Full-Time Bi Lingual Customer Service Representative in NY

  • Ozone Park, NY (21 miles from Massapequa Park, NY)
  • 5 days ago
  • Ozone Park, NY (21 miles from Massapequa Park, NY)
  • 5 days ago

un Hiring: Full-Time Bi Lingual Customer Service Representative in NY (queens) image 1 of 3 compensation: $5cash per hour Description: Hiring: Full-Time Spanish-Speaking Customer Service Representative...

Demographic Data for Massapequa Park, NY

Moving to Massapequa Park, NY? Find some basic demographic data about Massapequa Park, NY below.


Local
National
22,439
451
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Massapequa Park, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Massapequa Park, NY offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Massapequa Park, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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