Customer Service Jobs in Middletown, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Copy 1 of Insurance Customer Service Representative
- Wallkill, NY (20 miles from Middletown, NY)
- 21 hours ago
- Wallkill, NY (20 miles from Middletown, NY)
- 21 hours ago
We are looking for a highly motivated and customer-focused individual to join our team as an Insurance Customer Service Representative....
Retail Customer Service Associate Part Time
- Monroe, NY (17 miles from Middletown, NY)
- 2 days ago
- Monroe, NY (17 miles from Middletown, NY)
- 2 days ago
service to members....
Cashier and Customer Service Associate
- Newburgh, NY (23 miles from Middletown, NY)
- 3 days ago
- Newburgh, NY (23 miles from Middletown, NY)
- 3 days ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
- Highland Falls, NY (24 miles from Middletown, NY)
- 4 days ago
- Highland Falls, NY (24 miles from Middletown, NY)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
/23191/8cbfc248-9784-44a5-ac24-cb67cf0218a5.png&z=8&s=RTL&ih_t=5%2F10%2F2025+3%3A17%3A54+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-portfolio&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Sr. Customer Assistance Representative- Milford
- Milford, PA (22 miles from Middletown, NY)
- 7 days ago
- Milford, PA (22 miles from Middletown, NY)
- 7 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Poly Craft Industries Corp. is seeking Customer Service Representative positions in Middletown, NY (Orange County).The Customer Service Representative positions are responsible to be proactive, detailed...
Retail Customer Service Associate Part Time
- Newburgh, NY (23 miles from Middletown, NY)
- 14 days ago
- Newburgh, NY (23 miles from Middletown, NY)
- 14 days ago
service to members....
- Chester, NY (13 miles from Middletown, NY)
- 15 days ago
- Chester, NY (13 miles from Middletown, NY)
- 15 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 N Galleria Dr, Middletown, NY...
Customer Service Representative
- Newburgh, NY (23 miles from Middletown, NY)
- 30+ days ago
- Newburgh, NY (23 miles from Middletown, NY)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Sussex, NJ (15 miles from Middletown, NY)
- 45+ days ago
- Sussex, NJ (15 miles from Middletown, NY)
- 45+ days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Bilingual Customer Service Representative
- Warwick, NY (15 miles from Middletown, NY)
- 45+ days ago
- Warwick, NY (15 miles from Middletown, NY)
- 45+ days ago
The Customer Service Representative supports the dealership by working alongside sales, service, production, and administrative departments to ensure overall customer satisfaction and increase sales...
Bilingual Customer Service Representative II (Spanish) - Goshen,NY
- Goshen, NY (8 miles from Middletown, NY)
- 45+ days ago
- Goshen, NY (8 miles from Middletown, NY)
- 45+ days ago
Description & Requirements Maximus is currently looking for a Bilingual Customer Service Representative II (Spanish) to join our growing team....
Customer Service Representative - Crystal Run Healthcare - Middletown, NY
- Middletown, NY
- 60+ days ago
- Middletown, NY
- 60+ days ago
Primary Responsibilities: Provide excellent customer service Constantly meet established productivity, schedule adherence, and quality standards Respond to complex customer calls Resolve customer service...
Customer Service Representative
- Newburgh, NY (23 miles from Middletown, NY)
- 90+ days ago
- Newburgh, NY (23 miles from Middletown, NY)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Middletown, NY
Moving to Middletown, NY? Find some basic demographic data about Middletown, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Middletown, NY
Highest Education Level
Customer Services in Middletown, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »