Customer Service Jobs in N Tonawanda, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Marilla, NY (21 miles from N Tonawanda, NY)
- 1 hour ago
- Marilla, NY (21 miles from N Tonawanda, NY)
- 1 hour ago
Job Summary The 311 Customer Service Agent Trainee trains to assist, support, and handle non-emergency communications and responses to residents requesting city services....
Customer Service Agent - Buffalo Niagara International Airport (BUF)
- Buffalo, NY (12 miles from N Tonawanda, NY)
- 1 hour ago
- Buffalo, NY (12 miles from N Tonawanda, NY)
- 1 hour ago
BECOME A CUSTOMER SERVICE AGENT! Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport....
Customer Service Representative
- Alabama, NY (20 miles from N Tonawanda, NY)
- 1 hour ago
- Alabama, NY (20 miles from N Tonawanda, NY)
- 1 hour ago
Position: Customer Service Representative Location: Remote (U.S....
Remote WorkCustomer Service Representative
- Williamsville, NY (7 miles from N Tonawanda, NY)
- 13 hours ago
- Williamsville, NY (7 miles from N Tonawanda, NY)
- 13 hours ago
We are hiring full-time customer service representatives to start on July 28, 2025....
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- Niagara Falls, NY (10 miles from N Tonawanda, NY)
- 1 day ago
- Niagara Falls, NY (10 miles from N Tonawanda, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Grand Island, NY (7 miles from N Tonawanda, NY)
- 1 day ago
- Grand Island, NY (7 miles from N Tonawanda, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Buffalo, NY (12 miles from N Tonawanda, NY)
- 2 days ago
- Buffalo, NY (12 miles from N Tonawanda, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Buffalo, NY (12 miles from N Tonawanda, NY)
- 6 days ago
- Buffalo, NY (12 miles from N Tonawanda, NY)
- 6 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative
- Amherst, NY (7 miles from N Tonawanda, NY)
- 7 days ago
- Amherst, NY (7 miles from N Tonawanda, NY)
- 7 days ago
Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you....
Customer Service Representative
- Niagara Falls, NY (10 miles from N Tonawanda, NY)
- 7 days ago
- Niagara Falls, NY (10 miles from N Tonawanda, NY)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Experience Associate, Oak Brook Center - Full Time
- Cheektowaga, NY (13 miles from N Tonawanda, NY)
- 9 days ago
- Cheektowaga, NY (13 miles from N Tonawanda, NY)
- 9 days ago
Id : REQ_578559, Title : Retail Customer Experience Associate, Oak Brook Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...531,...
Customer Service Representative
- East Aurora, NY (24 miles from N Tonawanda, NY)
- 12 days ago
- East Aurora, NY (24 miles from N Tonawanda, NY)
- 12 days ago
Principles and practices of customer service....
Retail Customer Service Associate
- Cheektowaga, NY (13 miles from N Tonawanda, NY)
- 16 days ago
- Cheektowaga, NY (13 miles from N Tonawanda, NY)
- 16 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3735 Union Rd, Cheektowaga, NY 14225...
Customer Service Representative
- Buffalo, NY (12 miles from N Tonawanda, NY)
- 16 days ago
- Buffalo, NY (12 miles from N Tonawanda, NY)
- 16 days ago
Alerts Customer Service Management Team of any unique issues in regard to Account Managers, patients, products, etc....
- Buffalo, NY (12 miles from N Tonawanda, NY)
- 17 days ago
- Buffalo, NY (12 miles from N Tonawanda, NY)
- 17 days ago
Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....
Demographic Data for N Tonawanda, NY
Moving to N Tonawanda, NY? Find some basic demographic data about N Tonawanda, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in N Tonawanda, NY
Highest Education Level
Customer Services in N Tonawanda, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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