Customer Service Jobs in New York City, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 176 Jobs

Customer Service Associate

  • Wayne, NJ (20 miles from New York City, NY)
  • 2 hours ago
  • Wayne, NJ (20 miles from New York City, NY)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative/Receptionist

  • New York, NY (2 miles from New York City, NY)
  • 10 hours ago
  • New York, NY (2 miles from New York City, NY)
  • 10 hours ago

Customer Service Representative/Receptionist (Brooklyn, NY) compensation: $19 - $23 an hour We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative...

Airline Customer Service Representative at EWR Airport (Korean Speakers Needed) - $19.75/hr with $4.60 Health Variance (EWR CSA KE-LS)

  • Newark, NJ (8 miles from New York City, NY)
  • 14 hours ago
  • Newark, NJ (8 miles from New York City, NY)
  • 14 hours ago

"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE" How would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry? WE ARE LOOKING FOR...

Retail Customer Service Associate

  • New York, NY (2 miles from New York City, NY)
  • 14 hours ago
  • New York, NY (2 miles from New York City, NY)
  • 14 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • New Hyde Park, NY (17 miles from New York City, NY)
  • 14 hours ago
  • New Hyde Park, NY (17 miles from New York City, NY)
  • 14 hours ago

Job Summary: As a Customer Service Representative at Trucordia, you will play a vital role in providing exceptional customer service to our clients....

Dispensary Associate/Cannabis Retail Sales

  • Westbury, NY (22 miles from New York City, NY)
  • 19 hours ago
  • Westbury, NY (22 miles from New York City, NY)
  • 19 hours ago

Are you looking to share your passion for health and wellness with the community? Are you excited about cannabis being used to help people feel better? Get started in the cannabis business with a...

Retail Customer Service Supervisor

  • Bellmore, NY (24 miles from New York City, NY)
  • 22 hours ago
  • Bellmore, NY (24 miles from New York City, NY)
  • 22 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Full Time Customer Service and Sales Associate

  • New York, NY (2 miles from New York City, NY)
  • 1 day ago
  • New York, NY (2 miles from New York City, NY)
  • 1 day ago

Join a Team That Delivers Exceptional Service and Drives Real Results Compensation: $800-$1200/ weekly + performance bonuses At Skyline Strategies and Sales, we believe that outstanding customer service...

Intermediate Customer Care Representative, PSA (Work onsite in Jersey City, NJ)

  • Jersey City, NJ (3 miles from New York City, NY)
  • 1 day ago
  • Jersey City, NJ (3 miles from New York City, NY)
  • 1 day ago

Who You Are: 3+ years of customer service experience, preferably within a call center environment....

Customer Service Representative (Lumber / Rail Terminal ) - North Bergen, NJ

  • North Bergen, NJ (5 miles from New York City, NY)
  • 1 day ago
  • North Bergen, NJ (5 miles from New York City, NY)
  • 1 day ago

. + Possess a commitment to customer service, rigorous attention to detail and the ability to work in a team-oriented environment. + Responsible for interacting with Customers and their representatives...

Client Service Representative

  • New York, NY (2 miles from New York City, NY)
  • 1 day ago
  • New York, NY (2 miles from New York City, NY)
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Client Service Representative, National Accounts

  • New York, NY (2 miles from New York City, NY)
  • 1 day ago
  • New York, NY (2 miles from New York City, NY)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Representative

  • Jersey City, NJ (3 miles from New York City, NY)
  • 2 days ago
  • Jersey City, NJ (3 miles from New York City, NY)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Lodi, NJ (11 miles from New York City, NY)
  • 2 days ago
  • Lodi, NJ (11 miles from New York City, NY)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Medical Scheduler (Remote)

  • Summit, NJ (18 miles from New York City, NY)
  • 2 days ago
  • Summit, NJ (18 miles from New York City, NY)
  • 2 days ago

We provide customer service to some of the nations most prominent brands....

Remote Work

Demographic Data for New York City, NY

Moving to New York City, NY? Find some basic demographic data about New York City, NY below.

Local
National
20,201,017
534,422

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in New York City, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New York City, NY offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New York City, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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