Customer Service Jobs in Niagara Falls, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1580 Military Road, Niagara Falls...
Customer Service Representative
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 2 days ago
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 2 days ago
Customer Service Representative Buffalo, NY, USA Req #7425 Friday, May 9, 2025 D&W Diesel, Inc. is looking to hire an experience Customer Service/Inside Sales Representative for our Buffalo, NY location...
Customer Service Associate - Temporary
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 2 days ago
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative/Lot Attendant
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 3 days ago
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
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Pharmacy Customer Service Associate
- Amherst, NY (17 miles from Niagara Falls, NY)
- 4 days ago
- Amherst, NY (17 miles from Niagara Falls, NY)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Bilingual
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 4 days ago
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 4 days ago
Alerts Customer Service Management Team of any unique issues in regard to Account Managers, patients, products, etc....
Customer Service Associate - Temporary
- Lockport, NY (17 miles from Niagara Falls, NY)
- 5 days ago
- Lockport, NY (17 miles from Niagara Falls, NY)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- West Seneca, NY (18 miles from Niagara Falls, NY)
- 5 days ago
- West Seneca, NY (18 miles from Niagara Falls, NY)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Tonawanda, NY (10 miles from Niagara Falls, NY)
- 5 days ago
- Tonawanda, NY (10 miles from Niagara Falls, NY)
- 5 days ago
Training to help you grow and refine your sales and customer service skills....
- Grand Island, NY (7 miles from Niagara Falls, NY)
- 5 days ago
- Grand Island, NY (7 miles from Niagara Falls, NY)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 6 days ago
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 6 days ago
MINIMUM QUALIFICATIONS Qualifications & Experience • Required customer service or sales experience • Manufacturing customer service experience preferred Education • High School Diploma or General Education...
Customer Service Representative (Entry level - Remote)
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 7 days ago
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 7 days ago
Customer Service Representative needed for a contract opportunity with Yoh's Entertainment client located in New York City....
Remote WorkCustomer Service Representative
- S Cheek, NY (20 miles from Niagara Falls, NY)
- 7 days ago
- S Cheek, NY (20 miles from Niagara Falls, NY)
- 7 days ago
WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service Representing a Fortune...
Customer Service Representative - Join Fast
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 7 days ago
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 7 days ago
un Customer Service Representative - Join Fast compensation: Earn between $580 and $1,718 per week Responsibilities: Answering incoming calls from customers and responding to requests about installation...
Customer Service Representative - FT
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 8 days ago
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 8 days ago
service....
Demographic Data for Niagara Falls, NY
Moving to Niagara Falls, NY? Find some basic demographic data about Niagara Falls, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Niagara Falls, NY
Highest Education Level
Customer Services in Niagara Falls, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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