Customer Service Jobs in Oneonta, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Maryland, NY (6 miles from Oneonta, NY)
- 10 days ago
- Liberty Mutual Insurance
- Maryland, NY (6 miles from Oneonta, NY)
- 10 days ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote WorkCustomer Service Representative II - Hybrid Remote
- Cooperstown, NY (16 miles from Oneonta, NY)
- 14 hours ago
- Cooperstown, NY (16 miles from Oneonta, NY)
- 14 hours ago
is currently looking for Customer Service Representative II to join our growing team....
Pharmacy Customer Service Associate
- Delhi, NY (13 miles from Oneonta, NY)
- 1 day ago
- Delhi, NY (13 miles from Oneonta, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative II
- Cooperstown, NY (16 miles from Oneonta, NY)
- 60+ days ago
- Cooperstown, NY (16 miles from Oneonta, NY)
- 60+ days ago
looking for Customer Service Representative II to join our growing team....
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Customer Service Representative
- Sidney, NY (22 miles from Oneonta, NY)
- 90+ days ago
- Sidney, NY (22 miles from Oneonta, NY)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Oneonta, NY
Moving to Oneonta, NY? Find some basic demographic data about Oneonta, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Oneonta, NY
Highest Education Level
Customer Services in Oneonta, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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