Customer Service Jobs in Orchard Park, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 34 Jobs

Customer Service Associate

  • Amherst, NY (16 miles from Orchard Park, NY)
  • 13 hours ago
  • Amherst, NY (16 miles from Orchard Park, NY)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Depew, NY (11 miles from Orchard Park, NY)
  • 13 hours ago
  • Depew, NY (11 miles from Orchard Park, NY)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Banking)

  • Buffalo, NY (13 miles from Orchard Park, NY)
  • 1 day ago
  • Buffalo, NY (13 miles from Orchard Park, NY)
  • 1 day ago

support Top Skills Details customer service,computer skills,administration,call center Additional Skills & Qualifications Customer Service Banking Computer skills Experience Level Entry Level Pay and...

Customer Service Representative

  • Hamburg, NY (5 miles from Orchard Park, NY)
  • 1 day ago
  • Hamburg, NY (5 miles from Orchard Park, NY)
  • 1 day ago

The CSR is also expected to provide exceptional customer service and care for BestSelf Behavioral Health consumers....

Customer Service Representative

  • Lancaster, NY (12 miles from Orchard Park, NY)
  • 2 days ago
  • Lancaster, NY (12 miles from Orchard Park, NY)
  • 2 days ago

Customer Service Representative Monday-Friday 8am-5pm Description Ensure knowledge of company's products and services, compliance with policies, procedures, and regulations....

Banking Customer Service Representative

  • Buffalo, NY (13 miles from Orchard Park, NY)
  • 2 days ago
  • Buffalo, NY (13 miles from Orchard Park, NY)
  • 2 days ago

Join Our Growing Team as a Customer Service Representative! Location: Buffalo, NY (onsite) Are you passionate about helping customers with their banking needs?...

Senior Customer Service Associate, Promenade Crocker Park - Full Time

  • Cheektowaga, NY (10 miles from Orchard Park, NY)
  • 6 days ago
  • Cheektowaga, NY (10 miles from Orchard Park, NY)
  • 6 days ago

Id : REQ_548213, Title : Senior Customer Service Associate, Promenade Crocker Park - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...366, ExternalPostedStartDate...

Customer Service Representative

  • Depew, NY (11 miles from Orchard Park, NY)
  • 9 days ago
  • Depew, NY (11 miles from Orchard Park, NY)
  • 9 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - Full Time - Temporary

  • Akron, NY (23 miles from Orchard Park, NY)
  • 10 days ago
  • Akron, NY (23 miles from Orchard Park, NY)
  • 10 days ago

About the Role: As a core member of our Customer Service team, you will be expected to: Support the outside sales and distribution teams while providing world class service to our customers Receive...

Customer Service Agent

  • Buffalo, NY (13 miles from Orchard Park, NY)
  • 12 days ago
  • Buffalo, NY (13 miles from Orchard Park, NY)
  • 12 days ago

Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....

Customer Service Associate

  • Amherst, NY (16 miles from Orchard Park, NY)
  • 19 days ago
  • Amherst, NY (16 miles from Orchard Park, NY)
  • 19 days ago

Service Management team Your Qualifications: Previous customer service experience required....

U-Box Customer Care Representative (CDL)

  • West Seneca, NY (10 miles from Orchard Park, NY)
  • 20 days ago
  • West Seneca, NY (10 miles from Orchard Park, NY)
  • 20 days ago

Compensation Range: $21.60 to $26.40 Hourly Location: 2970 Transit Rd, West Seneca, New York 14224 United States of America Have you ever wished the open road could be your office? If so, then...

Customer Service Representative

  • Buffalo, NY (13 miles from Orchard Park, NY)
  • 21 days ago
  • Buffalo, NY (13 miles from Orchard Park, NY)
  • 21 days ago

MINIMUM QUALIFICATIONS Qualifications & Experience • Required customer service or sales experience • Manufacturing customer service experience preferred Education • High School Diploma or General Education...

Customer Service Representative (CSR)

  • Tonawanda, NY (19 miles from Orchard Park, NY)
  • 25 days ago
  • Tonawanda, NY (19 miles from Orchard Park, NY)
  • 25 days ago

See below the job details, and if interested, submit your resume using our quick APPLY link. -------------------------------------------------------------------------- Job Title : Customer Service Representative...

Customer Service Representative (CSR)

  • Tonawanda, NY (19 miles from Orchard Park, NY)
  • 25 days ago
  • Tonawanda, NY (19 miles from Orchard Park, NY)
  • 25 days ago

Kelly Services is working with a pool and recreation supplier and seeking a Customer Service Representative (CSR) in Buffalo, NY. This position is Full Time, 1st Shift Schedule, $16 -18/HR (DOE)....

Demographic Data for Orchard Park, NY

Moving to Orchard Park, NY? Find some basic demographic data about Orchard Park, NY below.


Local
National
30,565
907
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Orchard Park, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Orchard Park, NY offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Orchard Park, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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