Customer Service Jobs in Orchard Park, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- North Tonawanda, NY (23 miles from Orchard Park, NY)
- 11 days ago
- North Tonawanda, NY (23 miles from Orchard Park, NY)
- 11 days ago
Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Experienced Call Center Representative
- Getzville, NY (20 miles from Orchard Park, NY)
- 11 days ago
- Getzville, NY (20 miles from Orchard Park, NY)
- 11 days ago
Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Representative
- East Aurora, NY (8 miles from Orchard Park, NY)
- 2 hours ago
- East Aurora, NY (8 miles from Orchard Park, NY)
- 2 hours ago
Principles and practices of customer service....
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Medical Equipment Customer Service Representative
- Buffalo, NY (13 miles from Orchard Park, NY)
- 1 day ago
- Buffalo, NY (13 miles from Orchard Park, NY)
- 1 day ago
Must have good customer service skills both over the phone and in person....
Customer Service Representative
- Buffalo, NY (13 miles from Orchard Park, NY)
- 1 day ago
- Buffalo, NY (13 miles from Orchard Park, NY)
- 1 day ago
Join our team as a Customer Service Representative (CSR), where you'll play a vital role in helping applicants smoothly navigate their application journey!...
Customer Service Representative
- Buffalo, NY (13 miles from Orchard Park, NY)
- 2 days ago
- Buffalo, NY (13 miles from Orchard Park, NY)
- 2 days ago
The CSR is also expected to provide exceptional customer service and care for BestSelf Behavioral Health consumers....
Retail Customer Service Associate
- Williamsville, NY (16 miles from Orchard Park, NY)
- 3 days ago
- Williamsville, NY (16 miles from Orchard Park, NY)
- 3 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Kenmore, NY (17 miles from Orchard Park, NY)
- 3 days ago
- Kenmore, NY (17 miles from Orchard Park, NY)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Medical Equipment Customer Service Representative
- Amherst, NY (16 miles from Orchard Park, NY)
- 4 days ago
- Amherst, NY (16 miles from Orchard Park, NY)
- 4 days ago
Must have good customer service skills both over the phone and in person....
Customer Assistance Representative Sr.
- Buffalo, NY (13 miles from Orchard Park, NY)
- 5 days ago
- Buffalo, NY (13 miles from Orchard Park, NY)
- 5 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
- Hamburg, NY (5 miles from Orchard Park, NY)
- 6 days ago
- Hamburg, NY (5 miles from Orchard Park, NY)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Residential Customer Service Representative
- Tonawanda, NY (19 miles from Orchard Park, NY)
- 7 days ago
- Tonawanda, NY (19 miles from Orchard Park, NY)
- 7 days ago
customer service to our NOCO Residential customers....
Customer Service Representative
- Buffalo, NY (13 miles from Orchard Park, NY)
- 8 days ago
- Buffalo, NY (13 miles from Orchard Park, NY)
- 8 days ago
We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service....
Customer Service Representative
- Williamsville, NY (16 miles from Orchard Park, NY)
- 9 days ago
- Williamsville, NY (16 miles from Orchard Park, NY)
- 9 days ago
Customer Service Representative Buffalo, NY area ***HIRING ASAP*** POSITION STARTING 4/22 - OFFERS WILL BE EXTENDED NO LATER THAN 4/15 3 week training period M-F 8:30am-5pm after training, shift will...
Demographic Data for Orchard Park, NY
Moving to Orchard Park, NY? Find some basic demographic data about Orchard Park, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Orchard Park, NY
Highest Education Level
Customer Services in Orchard Park, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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