Customer Service Jobs in Plattsburgh, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 20 Jobs

Flexible Customer Service Associate

  • Burlington, VT (18 miles from Plattsburgh, NY)
  • 30+ days ago
  • Burlington, VT (18 miles from Plattsburgh, NY)
  • 30+ days ago

Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers....

Customer Service Associate III NEW

  • Saint Albans, VT (17 miles from Plattsburgh, NY)
  • 1 day ago
  • Saint Albans, VT (17 miles from Plattsburgh, NY)
  • 1 day ago

Customer Service Associate III CGI Yesterday Secret Unspecified Unspecified Business - Support saint albans city, VT (ON-SITE/OFFICE) Position Description: CGI Federal is looking for experienced Support...

Lab Customer Service Representative - afternoon/ev

  • Burlington, VT (18 miles from Plattsburgh, NY)
  • 3 days ago
  • Burlington, VT (18 miles from Plattsburgh, NY)
  • 3 days ago

Lab Customer Service Representative - afternoonev at The University of Vermont Medical Center in Burlington, Vermont, United States Job Description SHIFT HOURS: 2:30pm to 7:30pm Monday, Tuesday, Thursday...

Customer Service Associate - Temporary

  • Essex, VT (23 miles from Plattsburgh, NY)
  • 3 days ago
  • Essex, VT (23 miles from Plattsburgh, NY)
  • 3 days ago

Customer Service Associate - Temporary at Walgreens in ESSEX JUNCTION, Vermont, United States Job Description Job Description: + Models and delivers a distinctive and delightful customer experience....

Delivery & Customer Service Representative - CDL Required

  • Saint Albans, VT (17 miles from Plattsburgh, NY)
  • 13 days ago
  • Saint Albans, VT (17 miles from Plattsburgh, NY)
  • 13 days ago

AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative....

70182-LP Customer Service Associate II

  • Burlington, VT (18 miles from Plattsburgh, NY)
  • 16 days ago
  • Burlington, VT (18 miles from Plattsburgh, NY)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Pharmacy Customer Service Associate

  • Essex Junction, VT (23 miles from Plattsburgh, NY)
  • 16 days ago
  • Essex Junction, VT (23 miles from Plattsburgh, NY)
  • 16 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Team Member

  • Burlington, VT (18 miles from Plattsburgh, NY)
  • 17 days ago
  • Burlington, VT (18 miles from Plattsburgh, NY)
  • 17 days ago

Store - BURLINGTON, VT Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Veterinary Client Service Representative

  • Colchester, VT (18 miles from Plattsburgh, NY)
  • 20 days ago
  • Colchester, VT (18 miles from Plattsburgh, NY)
  • 20 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Top customer service when greeting visitors, answering telephones, and guiding clients and their pets to exam rooms....

PT Customer Service Associate

  • Milton, VT (15 miles from Plattsburgh, NY)
  • 23 days ago
  • Milton, VT (15 miles from Plattsburgh, NY)
  • 23 days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Part Time Flexible Customer Service Associate

  • Burlington, VT (18 miles from Plattsburgh, NY)
  • 27 days ago
  • Burlington, VT (18 miles from Plattsburgh, NY)
  • 27 days ago

The Part Time Flexible Customer Service Associate consults with customers on their rental....

Customer Relations Specialist - 35270

  • Saint Albans, VT (17 miles from Plattsburgh, NY)
  • 30+ days ago
  • Saint Albans, VT (17 miles from Plattsburgh, NY)
  • 30+ days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team thats counting on you....

Customer Relations Specialist

  • Saint Albans, VT (17 miles from Plattsburgh, NY)
  • 30+ days ago
  • Saint Albans, VT (17 miles from Plattsburgh, NY)
  • 30+ days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Service Representative

  • Au Sable Forks, NY (23 miles from Plattsburgh, NY)
  • 30+ days ago
  • Au Sable Forks, NY (23 miles from Plattsburgh, NY)
  • 30+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate III

  • Saint Albans, VT (17 miles from Plattsburgh, NY)
  • 30+ days ago
  • Saint Albans, VT (17 miles from Plattsburgh, NY)
  • 30+ days ago

Customer Service Associate III Category: Administration Main location: United States, Vermont, St Albans Position ID: J0724-1801 Employment Type: Full Time Position Description: CGI Federal is looking...

Demographic Data for Plattsburgh, NY

Moving to Plattsburgh, NY? Find some basic demographic data about Plattsburgh, NY below.


Local
National
33,957
1,107
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Plattsburgh, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Plattsburgh, NY offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Plattsburgh, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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