Customer Service Jobs in Poughkeepsie, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Copy 1 of Insurance Customer Service Representative
- Wallkill, NY (14 miles from Poughkeepsie, NY)
- 2 days ago
- Wallkill, NY (14 miles from Poughkeepsie, NY)
- 2 days ago
We are looking for a highly motivated and customer-focused individual to join our team as an Insurance Customer Service Representative....
Dispensary Associate (Part-Time) - Be. Dispensary (Wappingers Falls)
- Wappingers Falls, NY (6 miles from Poughkeepsie, NY)
- 2 days ago
- Wappingers Falls, NY (6 miles from Poughkeepsie, NY)
- 2 days ago
At iAnthus, we are not just in the business of cannabis; we're in the business of empowering individuals to lead healthier, happier lives through access to premium-quality medicinal and adult-use...
Cashier and Customer Service Associate
- Newburgh, NY (12 miles from Poughkeepsie, NY)
- 5 days ago
- Newburgh, NY (12 miles from Poughkeepsie, NY)
- 5 days ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
- Kingston, NY (19 miles from Poughkeepsie, NY)
- 5 days ago
- Kingston, NY (19 miles from Poughkeepsie, NY)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Customer Service Representative
- West Park, NY (8 miles from Poughkeepsie, NY)
- 15 days ago
- West Park, NY (8 miles from Poughkeepsie, NY)
- 15 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Retail Customer Service Associate Part Time
- Newburgh, NY (12 miles from Poughkeepsie, NY)
- 16 days ago
- Newburgh, NY (12 miles from Poughkeepsie, NY)
- 16 days ago
service to members....
Responsible for providing effective customer service to patients, vendors, insurance companies and other medical facilities....
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Retail Customer Service Supervisor
- Kingston, NY (19 miles from Poughkeepsie, NY)
- 21 days ago
- Kingston, NY (19 miles from Poughkeepsie, NY)
- 21 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
- Highland, NY (6 miles from Poughkeepsie, NY)
- 22 days ago
- Highland, NY (6 miles from Poughkeepsie, NY)
- 22 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
- Chelsea, NY (9 miles from Poughkeepsie, NY)
- 22 days ago
- Chelsea, NY (9 miles from Poughkeepsie, NY)
- 22 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- New Paltz, NY (11 miles from Poughkeepsie, NY)
- 30+ days ago
- New Paltz, NY (11 miles from Poughkeepsie, NY)
- 30+ days ago
Position: Customer Service Representative (we like to call it Spec Builder) Location : New Paltz, NY Hours: Monday to Friday, 8:30 am to 5:00 pm What's in it for you: Competitive pay ranging from $18...
Signage Consultant / Customer Service Representative
- Kingston, NY (19 miles from Poughkeepsie, NY)
- 45+ days ago
- Kingston, NY (19 miles from Poughkeepsie, NY)
- 45+ days ago
We are seeking a dedicated and energetic Customer Service Representative to be our friendly face and voice of our company....
Retail Customer Experience Associate, Poughkeepsie Galleria - Full Time
- Poughkeepsie, NY
- 60+ days ago
- Poughkeepsie, NY
- 60+ days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- Kingston, NY (19 miles from Poughkeepsie, NY)
- 90+ days ago
- Kingston, NY (19 miles from Poughkeepsie, NY)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Poughkeepsie, NY
Moving to Poughkeepsie, NY? Find some basic demographic data about Poughkeepsie, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Poughkeepsie, NY
Highest Education Level
Customer Services in Poughkeepsie, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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