Customer Service Jobs in Pulaski, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-4 of 4 Jobs

Customer Service Representative

  • Fulton, NY (20 miles from Pulaski, NY)
  • 7 days ago
  • Fulton, NY (20 miles from Pulaski, NY)
  • 7 days ago

Description Summary/Objectives The Customer Service Representative (CSR) is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner...

Team Member - Nights and/or Weekend Shifts

  • Phoenix, NY (23 miles from Pulaski, NY)
  • 60+ days ago
  • Phoenix, NY (23 miles from Pulaski, NY)
  • 60+ days ago

Store 4707626: 485 Main St, Phoenix, New York 13135 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative

  • Williamstown, NY (15 miles from Pulaski, NY)
  • 30+ days ago
  • Williamstown, NY (15 miles from Pulaski, NY)
  • 30+ days ago

Store 4707608: 461 State Route 13, Williamstown, New York 13493 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Kinney Homecare Customer Service Representative

  • Camden, NY (21 miles from Pulaski, NY)
  • 60+ days ago
  • Camden, NY (21 miles from Pulaski, NY)
  • 60+ days ago

Overview Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary. Responsibilities Job Responsibilities: Gather...

Demographic Data for Pulaski, NY

Moving to Pulaski, NY? Find some basic demographic data about Pulaski, NY below.


Local
National
6,323
174
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Pulaski, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Pulaski, NY offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Pulaski, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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