Customer Service Jobs in Rensselaer, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Pittsfield, MA (23 miles from Rensselaer, NY)
- 9 hours ago
- Pittsfield, MA (23 miles from Rensselaer, NY)
- 9 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Ballston Lake, NY (23 miles from Rensselaer, NY)
- 1 day ago
- Ballston Lake, NY (23 miles from Rensselaer, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time CSR-Customer Service Representative
- Albany, NY (9 miles from Rensselaer, NY)
- 1 day ago
- Albany, NY (9 miles from Rensselaer, NY)
- 1 day ago
Requirements: High School Diploma or Equivalent Exceptional customer service skills with a minimum of one year experience in a customer service role. Call center experience preferred....
Customer Service Representative
- Albany, NY (9 miles from Rensselaer, NY)
- 3 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 3 days ago
Provide excellent customer service and utilizing de-escalation strategies during difficult conversations Ability to multi-task, set priorities, and manage time effectively....
Customer Service Representative
- Glenmont, NY (4 miles from Rensselaer, NY)
- 3 days ago
- Glenmont, NY (4 miles from Rensselaer, NY)
- 3 days ago
As an FNOL Customer Service Representative, you will be the first point of contact for customers reporting a loss....
- West Sand Lake, NY (4 miles from Rensselaer, NY)
- 4 days ago
- West Sand Lake, NY (4 miles from Rensselaer, NY)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Success Representative (Spanish Bilingual)
- Albany, NY (9 miles from Rensselaer, NY)
- 5 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 5 days ago
Pearson Customer Success Representative (Spanish Bilingual) in Albany , New York Position Overview: The Contact Center Agent (1.5 Role) is responsible for providing exceptional support to...
- Cohoes, NY (11 miles from Rensselaer, NY)
- 6 days ago
- Cohoes, NY (11 miles from Rensselaer, NY)
- 6 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Schenectady, NY (17 miles from Rensselaer, NY)
- 8 days ago
- Schenectady, NY (17 miles from Rensselaer, NY)
- 8 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Associate Part Time
- Albany, NY (9 miles from Rensselaer, NY)
- 9 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 9 days ago
service to members....
Customer Service Representative - Onsite
- Schenectady, NY (17 miles from Rensselaer, NY)
- 9 days ago
- Schenectady, NY (17 miles from Rensselaer, NY)
- 9 days ago
This position will be based on-site in Schenectady NY Responsibilities Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying...
Customer Service Representative, Patient Accounting, Shift: Day, 40hrs
- Pittsfield, MA (23 miles from Rensselaer, NY)
- 10 days ago
- Pittsfield, MA (23 miles from Rensselaer, NY)
- 10 days ago
Job Summary The Customer Service Representative is responsible for incoming and outgoing phone calls for the Patient Accounting Department to facilitate the billing and collection of all self-pay patient...
Customer Service Representative
- Pittsfield, MA (23 miles from Rensselaer, NY)
- 11 days ago
- Pittsfield, MA (23 miles from Rensselaer, NY)
- 11 days ago
Our Pittsfield client is seeking a Customer Service Representative (CSR) to serve as the first point of contact for customers, assisting with general inquiries, scheduling, and problem resolution....
Customer Service Representative
- Scotia, NY (22 miles from Rensselaer, NY)
- 12 days ago
- Scotia, NY (22 miles from Rensselaer, NY)
- 12 days ago
As a Customer Service Representative, you will be part of the customer service department supporting various operational teams....
- Albany, NY (9 miles from Rensselaer, NY)
- 13 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 13 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Demographic Data for Rensselaer, NY
Moving to Rensselaer, NY? Find some basic demographic data about Rensselaer, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Rensselaer, NY
Highest Education Level
Customer Services in Rensselaer, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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