Customer Service Jobs in Riverhead, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
service, or sales environment Proven sales track record and results driven mindset Competitive drive and entrepreneurial confidence to succeed Demonstrated ability to deliver a high standard of customer...
Retail - Customer Service/Balloons
- Medford, NY (18 miles from Riverhead, NY)
- 4 days ago
- Medford, NY (18 miles from Riverhead, NY)
- 4 days ago
Store - Medford, NY Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative II (Riverhead, NY)
- Riverhead, NY
- 6 days ago
- Riverhead, NY
- 6 days ago
Description & Requirements Maximus is currently looking for Customer Service Representative II to join our growing team....
Customer Service Representative - FOK
- Westhampton, NY (7 miles from Riverhead, NY)
- 7 days ago
- Westhampton, NY (7 miles from Riverhead, NY)
- 7 days ago
The Guest Experience Specialist often serves as the face of Signature while interacting with guests, crew members, and coworkers in a professional, friendly, and courteous manner. A Guest...
Retail Customer Service - Full Time Customer Experience Manager
- Riverhead, NY
- 9 days ago
- Riverhead, NY
- 9 days ago
Deliver friendly customer service....
Retail Customer Service - PT Customer Experience Manager
- Riverhead, NY
- 11 days ago
- Riverhead, NY
- 11 days ago
Deliver friendly customer service....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Selden, NY (20 miles from Riverhead, NY)
- 12 days ago
- Selden, NY (20 miles from Riverhead, NY)
- 12 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop Follow Standard Operating Procedures (SOPs) and Company programs...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Team Member -Micheals Riverhead
- Riverhead, NY
- 17 days ago
- Riverhead, NY
- 17 days ago
Store - LI-RIVERHEAD, NYDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Senior Customer Service Representative (Escalations)
- Holbrook, NY (23 miles from Riverhead, NY)
- 20 days ago
- Holbrook, NY (23 miles from Riverhead, NY)
- 20 days ago
Must possess excellent customer service and active listening skills. Must be empathetic and ability to demonstrate patience....
- Patchogue, NY (18 miles from Riverhead, NY)
- 22 days ago
- Patchogue, NY (18 miles from Riverhead, NY)
- 22 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Pharmacy Customer Service Associate
- Westhampton Beach, NY (7 miles from Riverhead, NY)
- 25 days ago
- Westhampton Beach, NY (7 miles from Riverhead, NY)
- 25 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Medford, NY (18 miles from Riverhead, NY)
- 30+ days ago
- Medford, NY (18 miles from Riverhead, NY)
- 30+ days ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Riverhead, NY
Moving to Riverhead, NY? Find some basic demographic data about Riverhead, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Riverhead, NY
Highest Education Level
Customer Services in Riverhead, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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