Customer Service Jobs in Utica, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Sangerfield, NY (13 miles from Utica, NY)
- 2 days ago
- Sangerfield, NY (13 miles from Utica, NY)
- 2 days ago
Store 4707609: 1053 State Route 12, Sangerfield, New York 13455 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Barneveld, NY (11 miles from Utica, NY)
- 4 days ago
- Barneveld, NY (11 miles from Utica, NY)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Small family-owned Independent Insurance Agency located in New Hartford, NY is seeking a Customer Service Representative (CSR) to be responsible for the following: Personal Lines Customer service....
Service experience required, or a degree in lieu of experience....
Service experience required, or a degree in lieu of experience....
Customer Service Representative (Hybrid)
- Edmeston, NY (24 miles from Utica, NY)
- 18 days ago
- Edmeston, NY (24 miles from Utica, NY)
- 18 days ago
Duties & Responsibilities: A Customer Service Representative is expected to handle an average of 5 phone calls/hour....
Customer Service Associate - Temporary
- New Hartford, NY (1 mile from Utica, NY)
- 20 days ago
- New Hartford, NY (1 mile from Utica, NY)
- 20 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Rome, NY (15 miles from Utica, NY)
- 21 days ago
- Rome, NY (15 miles from Utica, NY)
- 21 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Clinton, NY (7 miles from Utica, NY)
- 30+ days ago
- Clinton, NY (7 miles from Utica, NY)
- 30+ days ago
This is a full-time on-site role for a Customer Service Representative at Gem Agency in Clinton, NY....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Full or Part Time
- Rome, NY (15 miles from Utica, NY)
- 90+ days ago
- Rome, NY (15 miles from Utica, NY)
- 90+ days ago
Store 4707605: 8709 Nys Route 26 Turin Rd, Rome, New York 13440 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Utica, NY
Moving to Utica, NY? Find some basic demographic data about Utica, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Utica, NY
Highest Education Level
Customer Services in Utica, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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