Customer Service Jobs in Wappingers Falls, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Highland, NY (11 miles from Wappingers Falls, NY)
- 23 hours ago
- Highland, NY (11 miles from Wappingers Falls, NY)
- 23 hours ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
- Chelsea, NY (4 miles from Wappingers Falls, NY)
- 1 day ago
- Chelsea, NY (4 miles from Wappingers Falls, NY)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- New Paltz, NY (15 miles from Wappingers Falls, NY)
- 4 days ago
- New Paltz, NY (15 miles from Wappingers Falls, NY)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Patient Customer Service Representative- Per Diem- Day
- Poughkeepsie, NY (6 miles from Wappingers Falls, NY)
- 8 days ago
- Poughkeepsie, NY (6 miles from Wappingers Falls, NY)
- 8 days ago
customer service for all patients while facilitating patient flow....
. + High level of professionalism and a commitment to providing excellent customer service. The hours for this role are 12PM to 8 PM with an hr lunch. Candidates will work a 35 hour work Week....
Retail Customer Experience Associate, Cool Springs - Full Time
- Poughkeepsie, NY (6 miles from Wappingers Falls, NY)
- 22 days ago
- Poughkeepsie, NY (6 miles from Wappingers Falls, NY)
- 22 days ago
Id : REQ_559448, Title : Retail Customer Experience Associate, Cool Springs - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...725,...
Customer Service Representative
- New Windsor, NY (13 miles from Wappingers Falls, NY)
- 22 days ago
- New Windsor, NY (13 miles from Wappingers Falls, NY)
- 22 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- New Paltz, NY (15 miles from Wappingers Falls, NY)
- 23 days ago
- New Paltz, NY (15 miles from Wappingers Falls, NY)
- 23 days ago
Position: Customer Service Representative (we like to call it Spec Builder) Location : New Paltz, NY Hours: Monday to Friday, 8:30 am to 5:00 pm What's in it for you: Competitive pay ranging from $18...
LS - Lead Line Service Technician Job
- New Windsor, NY (13 miles from Wappingers Falls, NY)
- 30+ days ago
- New Windsor, NY (13 miles from Wappingers Falls, NY)
- 30+ days ago
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...
Retail Customer Experience Associate, Poughkeepsie Galleria - Full Time
- Poughkeepsie, NY (6 miles from Wappingers Falls, NY)
- 45+ days ago
- Poughkeepsie, NY (6 miles from Wappingers Falls, NY)
- 45+ days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Retail Customer Service Associate
- Fishkill, NY (4 miles from Wappingers Falls, NY)
- 30+ days ago
- Fishkill, NY (4 miles from Wappingers Falls, NY)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 56 W Merritt Blvd, Fishkill, NY...
Customer Service Representative
- Pleasant Valley, NY (11 miles from Wappingers Falls, NY)
- 90+ days ago
- Pleasant Valley, NY (11 miles from Wappingers Falls, NY)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Experience Associate-Hardlines
- West Point, NY (14 miles from Wappingers Falls, NY)
- 90+ days ago
- West Point, NY (14 miles from Wappingers Falls, NY)
- 90+ days ago
Job Description Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions,...
- West Point, NY (14 miles from Wappingers Falls, NY)
- 90+ days ago
- West Point, NY (14 miles from Wappingers Falls, NY)
- 90+ days ago
Job Description Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions,...
Supervisory Customer Experience Associate
- West Point, NY (14 miles from Wappingers Falls, NY)
- 90+ days ago
- West Point, NY (14 miles from Wappingers Falls, NY)
- 90+ days ago
Job Description Oversees associates in the execution of strategies to deliver a tailored customer experience within assigned department(s). Utilizes leadership skills to empower associates to...
Demographic Data for Wappingers Falls, NY
Moving to Wappingers Falls, NY? Find some basic demographic data about Wappingers Falls, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Wappingers Falls, NY
Highest Education Level
Customer Services in Wappingers Falls, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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