Customer Service Jobs in Webster, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Senior Client Service Representative - Business Insurance
- Webster, NY
- 1 hour ago
- Webster, NY
- 1 hour ago
Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...
Customer Service Associate - Temporary
- Greece, NY (11 miles from Webster, NY)
- 3 hours ago
- Greece, NY (11 miles from Webster, NY)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative 03V8G
- Rochester, NY (9 miles from Webster, NY)
- 3 hours ago
- Rochester, NY (9 miles from Webster, NY)
- 3 hours ago
Customer Service Representative 03V8G Job Employer Name:SpiderID: 13794782 Location: Rochester, New YorkDate Posted: 7/19/2024 Wage:Category: Customer Service/Technical Support Job Code: 03V8G Job Description...
Bilingual Customer Service Representative - Spanish-English 03V8H
- Rochester, NY (9 miles from Webster, NY)
- 3 hours ago
- Rochester, NY (9 miles from Webster, NY)
- 3 hours ago
Bilingual Customer Service Representative - Spanish-English 03V8H Job Employer Name:SpiderID: 13794788 Location: Rochester, New YorkDate Posted: 7/19/2024 Wage:Category: Customer Service/Technical Support...
- Rochester, NY (9 miles from Webster, NY)
- 1 day ago
- Rochester, NY (9 miles from Webster, NY)
- 1 day ago
What's a typical day as a Customer Service Associate?...
Customer Service Representative (CSR) - Durable Medical Equipment (DME)
- Rochester, NY (9 miles from Webster, NY)
- 2 days ago
- Rochester, NY (9 miles from Webster, NY)
- 2 days ago
Customer Service Representative (CSR) - Durable Medical Equipment (DME) Bump Health Rochester, NY Job Details Full-time $35,000 - $45,000 a year 2 days ago Benefits Health insurance Qualifications Medicare...
Customer Service Representative 1
- Newark, NY (20 miles from Webster, NY)
- 3 days ago
- Newark, NY (20 miles from Webster, NY)
- 3 days ago
This position must be able to adapt well in the face of workplace stressors such as customers service complaints....
Pharmacy Customer Service Associate
- Newark, NY (20 miles from Webster, NY)
- 3 days ago
- Newark, NY (20 miles from Webster, NY)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate
- Loehmanns Plz, NY (9 miles from Webster, NY)
- 4 days ago
- Loehmanns Plz, NY (9 miles from Webster, NY)
- 4 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Brockport, NY (23 miles from Webster, NY)
- 5 days ago
- Brockport, NY (23 miles from Webster, NY)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate
- Rochester, NY (9 miles from Webster, NY)
- 5 days ago
- Rochester, NY (9 miles from Webster, NY)
- 5 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Rochester, NY (9 miles from Webster, NY)
- 5 days ago
- Rochester, NY (9 miles from Webster, NY)
- 5 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
- Rochester, NY (9 miles from Webster, NY)
- 8 days ago
- Rochester, NY (9 miles from Webster, NY)
- 8 days ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Customer Service Agent - ROC Airport
- Rochester, NY (9 miles from Webster, NY)
- 8 days ago
- Rochester, NY (9 miles from Webster, NY)
- 8 days ago
BECOME A CUSTOMER SERVICE AGENT! Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport....
Customer Service Representative
- Rochester, NY (9 miles from Webster, NY)
- 8 days ago
- Rochester, NY (9 miles from Webster, NY)
- 8 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Demographic Data for Webster, NY
Moving to Webster, NY? Find some basic demographic data about Webster, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Webster, NY
Highest Education Level
Customer Services in Webster, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »