Customer Service Jobs in White Plains, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 131 Jobs

Customer Service Representative - PT

  • New York, NY (22 miles from White Plains, NY)
  • 7 hours ago
  • New York, NY (22 miles from White Plains, NY)
  • 7 hours ago

service....

Retail Customer Experience Associate, Stanford Shopping Center - Full Time

  • New York, NY (22 miles from White Plains, NY)
  • 7 hours ago
  • New York, NY (22 miles from White Plains, NY)
  • 7 hours ago

Id : REQ_564507, Title : Retail Customer Experience Associate, Stanford Shopping Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...527,...

Customer Service Agent - LGA (Part-Time)

  • East Elmhurst, NY (19 miles from White Plains, NY)
  • 8 hours ago
  • East Elmhurst, NY (19 miles from White Plains, NY)
  • 8 hours ago

Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....

Customer Service Representative- ERISA Fidelity Department

  • Woodcliff Lake, NJ (15 miles from White Plains, NY)
  • 8 hours ago
  • Woodcliff Lake, NJ (15 miles from White Plains, NY)
  • 8 hours ago

Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company in Woodcliff Lake, New Jersey...

Pharmacy Customer Service Associate

  • Westport, CT (23 miles from White Plains, NY)
  • 9 hours ago
  • Westport, CT (23 miles from White Plains, NY)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • South Ozone Park, NY (24 miles from White Plains, NY)
  • 9 hours ago
  • South Ozone Park, NY (24 miles from White Plains, NY)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Senior Customer Service Associate, Interstate - Full Time

  • Ramsey, NJ (19 miles from White Plains, NY)
  • 11 hours ago
  • Ramsey, NJ (19 miles from White Plains, NY)
  • 11 hours ago

Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a...

Customer Service Associate

  • New York, NY (22 miles from White Plains, NY)
  • 11 hours ago
  • New York, NY (22 miles from White Plains, NY)
  • 11 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Westbury, NY (19 miles from White Plains, NY)
  • 11 hours ago
  • Westbury, NY (19 miles from White Plains, NY)
  • 11 hours ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Full-Time Customer Service Agent

  • Jamaica, NY (23 miles from White Plains, NY)
  • 12 hours ago
  • Jamaica, NY (23 miles from White Plains, NY)
  • 12 hours ago

As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip....

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Garden City, NY (22 miles from White Plains, NY)
  • 1 day ago
  • Garden City, NY (22 miles from White Plains, NY)
  • 1 day ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Part-Time Customer Service Agent

  • Jamaica, NY (23 miles from White Plains, NY)
  • 1 day ago
  • Jamaica, NY (23 miles from White Plains, NY)
  • 1 day ago

As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passengers trip....

Bilingual Customer Service Representative (Spanish) - Mount Vernon, NY

  • Mount Vernon, NY (9 miles from White Plains, NY)
  • 1 day ago
  • Mount Vernon, NY (9 miles from White Plains, NY)
  • 1 day ago

RequirementsMaximus is currently looking for a Bilingual Customer Service Representative (Spanish/English fluency) to join our growing team....

Retail - Customer Service

  • New York, NY (22 miles from White Plains, NY)
  • 1 day ago
  • New York, NY (22 miles from White Plains, NY)
  • 1 day ago

Store - LI-OCEANSIDE, NY Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Associate - Temporary

  • Teaneck, NJ (16 miles from White Plains, NY)
  • 1 day ago
  • Teaneck, NJ (16 miles from White Plains, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for White Plains, NY

Moving to White Plains, NY? Find some basic demographic data about White Plains, NY below.


Local
National
73,723
3,292
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in White Plains, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in White Plains, NY offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in White Plains, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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