Customer Service Jobs in White Plains, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 140 Jobs

Part Time Customer Service Representative $17 hourly

  • Paramus, NJ (17 miles from White Plains, NY)
  • 4 hours ago
  • Paramus, NJ (17 miles from White Plains, NY)
  • 4 hours ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week including weekends What you'll do: As a Customer Service Representative, you will play an important role...

Customer Service Associate

  • Union City, NJ (22 miles from White Plains, NY)
  • 4 hours ago
  • Union City, NJ (22 miles from White Plains, NY)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Englewood, NJ (14 miles from White Plains, NY)
  • 4 hours ago
  • Englewood, NJ (14 miles from White Plains, NY)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate

  • Hoboken, NJ (24 miles from White Plains, NY)
  • 7 hours ago
  • Hoboken, NJ (24 miles from White Plains, NY)
  • 7 hours ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Client Service Representative (Hybrid)

  • New York, NY (22 miles from White Plains, NY)
  • 13 hours ago
  • New York, NY (22 miles from White Plains, NY)
  • 13 hours ago

service standards while adhering to strict deadlines Candidate must utilize great time management skills to handle extremely high seasonal volumes....

Customer Service Representative

  • New York, NY (22 miles from White Plains, NY)
  • 13 hours ago
  • New York, NY (22 miles from White Plains, NY)
  • 13 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Airline Customer Service Representative in JFK Airport

  • New York, NY (22 miles from White Plains, NY)
  • 13 hours ago
  • New York, NY (22 miles from White Plains, NY)
  • 13 hours ago

Airline Customer Service Representative in JFK Airport (Mandarin Speaker PM Shifts) - $19.75/hr + $4.54/hr Tracking Code JFK CSA ML - MARCH 2025 Job Description "ONE STEP CLOSER TO YOUR NEW CAREER STARTS...

Customer Service Representative

  • Edgewater, NJ (18 miles from White Plains, NY)
  • 16 hours ago
  • Edgewater, NJ (18 miles from White Plains, NY)
  • 16 hours ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative

  • Moonachie, NJ (20 miles from White Plains, NY)
  • 16 hours ago
  • Moonachie, NJ (20 miles from White Plains, NY)
  • 16 hours ago

Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...

Customer Service Representative

  • Bronx, NY (16 miles from White Plains, NY)
  • 17 hours ago
  • Bronx, NY (16 miles from White Plains, NY)
  • 17 hours ago

Qualifications for the Customer Service Representative: High School Diploma / GED (or higher) 1+ years of customer service experience Ability to work onsite in Bronx, NY....

Client Service Representative

  • Rye Brook, NY (4 miles from White Plains, NY)
  • 1 day ago
  • Rye Brook, NY (4 miles from White Plains, NY)
  • 1 day ago

All you need is: High School diploma At least 2 years experience with customer service/call center operations. Medical Terminology proficiency preferred....

Customer Service Associate - Temporary

  • Yonkers, NY (8 miles from White Plains, NY)
  • 1 day ago
  • Yonkers, NY (8 miles from White Plains, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - CT

  • Moonachie, NJ (20 miles from White Plains, NY)
  • 1 day ago
  • Moonachie, NJ (20 miles from White Plains, NY)
  • 1 day ago

Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...

Customer Experience Associate PT

  • New York, NY (22 miles from White Plains, NY)
  • 1 day ago
  • New York, NY (22 miles from White Plains, NY)
  • 1 day ago

Job Details Job Location : Battery Park City - New York, NY Position Type : Part Time Salary Range : $18.00 - $20.00 Job Category : Customer Service Description About the Role: Asphalt Green is seeking...

Customer Service Representative

  • Bronx, NY (16 miles from White Plains, NY)
  • 1 day ago
  • Bronx, NY (16 miles from White Plains, NY)
  • 1 day ago

service experience Ability to work onsite in Bronx, NY....

Demographic Data for White Plains, NY

Moving to White Plains, NY? Find some basic demographic data about White Plains, NY below.


Local
National
73,723
3,292
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in White Plains, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in White Plains, NY offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in White Plains, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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