Customer Service Jobs in Williamsville, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- North Tonawanda, NY (7 miles from Williamsville, NY)
- 10 days ago
- North Tonawanda, NY (7 miles from Williamsville, NY)
- 10 days ago
Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Experienced Call Center Representative
- Getzville, NY (3 miles from Williamsville, NY)
- 10 days ago
- Getzville, NY (3 miles from Williamsville, NY)
- 10 days ago
Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Medical Equipment Customer Service Representative
- Buffalo, NY (10 miles from Williamsville, NY)
- 2 hours ago
- Buffalo, NY (10 miles from Williamsville, NY)
- 2 hours ago
Must have good customer service skills both over the phone and in person....
Customer Service Representative
- Buffalo, NY (10 miles from Williamsville, NY)
- 3 hours ago
- Buffalo, NY (10 miles from Williamsville, NY)
- 3 hours ago
Join our team as a Customer Service Representative (CSR), where you'll play a vital role in helping applicants smoothly navigate their application journey!...
Pharmacy Customer Service Associate
- Niagara Falls, NY (17 miles from Williamsville, NY)
- 1 day ago
- Niagara Falls, NY (17 miles from Williamsville, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Buffalo, NY (10 miles from Williamsville, NY)
- 1 day ago
- Buffalo, NY (10 miles from Williamsville, NY)
- 1 day ago
The CSR is also expected to provide exceptional customer service and care for BestSelf Behavioral Health consumers....
Part time Customer Service Associate
- Niagara Falls, NY (17 miles from Williamsville, NY)
- 2 days ago
- Niagara Falls, NY (17 miles from Williamsville, NY)
- 2 days ago
service, or sales environment Proven sales track record and results driven mindset Competitive drive and entrepreneurial confidence to succeed Demonstrated ability to deliver a high standard of customer...
Seasonal Part time customer experience associate
- Niagara Falls, NY (17 miles from Williamsville, NY)
- 2 days ago
- Niagara Falls, NY (17 miles from Williamsville, NY)
- 2 days ago
service, or sales environment Proven sales track record and results driven mindset Competitive drive and entrepreneurial confidence to succeed Demonstrated ability to deliver a high standard of customer...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Kenmore, NY (8 miles from Williamsville, NY)
- 2 days ago
- Kenmore, NY (8 miles from Williamsville, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Must have good customer service skills both over the phone and in person....
Customer Assistance Representative Sr.
- Buffalo, NY (10 miles from Williamsville, NY)
- 4 days ago
- Buffalo, NY (10 miles from Williamsville, NY)
- 4 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
- Hamburg, NY (19 miles from Williamsville, NY)
- 5 days ago
- Hamburg, NY (19 miles from Williamsville, NY)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Residential Customer Service Representative
- Tonawanda, NY (8 miles from Williamsville, NY)
- 6 days ago
- Tonawanda, NY (8 miles from Williamsville, NY)
- 6 days ago
customer service to our NOCO Residential customers....
Customer Service Representative
- Buffalo, NY (10 miles from Williamsville, NY)
- 7 days ago
- Buffalo, NY (10 miles from Williamsville, NY)
- 7 days ago
We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service....
Demographic Data for Williamsville, NY
Moving to Williamsville, NY? Find some basic demographic data about Williamsville, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Williamsville, NY
Highest Education Level
Customer Services in Williamsville, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »