Customer Service Jobs in Williamsville, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 41 Jobs

Customer Service Representative - PT

  • Buffalo, NY (10 miles from Williamsville, NY)
  • 28 days ago
  • Buffalo, NY (10 miles from Williamsville, NY)
  • 28 days ago

service....

Customer Service Representative

  • Hamburg, NY (19 miles from Williamsville, NY)
  • 12 hours ago
  • Hamburg, NY (19 miles from Williamsville, NY)
  • 12 hours ago

The CSR is also expected to provide exceptional customer service and care for BestSelf Behavioral Health consumers....

Customer Service Representative

  • Niagara Falls, NY (17 miles from Williamsville, NY)
  • 18 hours ago
  • Niagara Falls, NY (17 miles from Williamsville, NY)
  • 18 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Lancaster, NY (7 miles from Williamsville, NY)
  • 22 hours ago
  • Lancaster, NY (7 miles from Williamsville, NY)
  • 22 hours ago

Customer Service Representative Monday-Friday 8am-5pm Description Ensure knowledge of company's products and services, compliance with policies, procedures, and regulations....

Customer Service Associate

  • Kenmore, NY (8 miles from Williamsville, NY)
  • 1 day ago
  • Kenmore, NY (8 miles from Williamsville, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Experience Associate - McLeod Square, Niagara Falls (18.75 hours/week)

  • Niagara Falls, NY (17 miles from Williamsville, NY)
  • 1 day ago
  • Niagara Falls, NY (17 miles from Williamsville, NY)
  • 1 day ago

Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...

Banking Customer Service Representative

  • Lockport, NY (12 miles from Williamsville, NY)
  • 1 day ago
  • Lockport, NY (12 miles from Williamsville, NY)
  • 1 day ago

This client is constantly adding more branches and needs the support from successful customer service reps like YOU!...

Casual Customer Service Representative $17 hourly

  • Niagara Falls, NY (17 miles from Williamsville, NY)
  • 1 day ago
  • Niagara Falls, NY (17 miles from Williamsville, NY)
  • 1 day ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative I - Park and Recreation (Non-Civil Service)

  • Marilla, NY (13 miles from Williamsville, NY)
  • 4 days ago
  • Marilla, NY (13 miles from Williamsville, NY)
  • 4 days ago

Job Description Overview The Customer Service Representative I provides customer service and information for inquiries on various city services....

Senior Customer Service Associate, Promenade Crocker Park - Full Time

  • Cheektowaga, NY (8 miles from Williamsville, NY)
  • 5 days ago
  • Cheektowaga, NY (8 miles from Williamsville, NY)
  • 5 days ago

Id : REQ_548213, Title : Senior Customer Service Associate, Promenade Crocker Park - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...366, ExternalPostedStartDate...

Retail Customer Service Associate

  • Buffalo, NY (10 miles from Williamsville, NY)
  • 5 days ago
  • Buffalo, NY (10 miles from Williamsville, NY)
  • 5 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Buffalo, NY (10 miles from Williamsville, NY)
  • 7 days ago
  • Buffalo, NY (10 miles from Williamsville, NY)
  • 7 days ago

Join our team as a Customer Service Representative (CSR), where you'll play a vital role in helping applicants smoothly navigate their application journey!...

Customer Service Representative

  • Depew, NY (6 miles from Williamsville, NY)
  • 8 days ago
  • Depew, NY (6 miles from Williamsville, NY)
  • 8 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - Full Time - Temporary

  • Akron, NY (11 miles from Williamsville, NY)
  • 9 days ago
  • Akron, NY (11 miles from Williamsville, NY)
  • 9 days ago

About the Role: As a core member of our Customer Service team, you will be expected to: Support the outside sales and distribution teams while providing world class service to our customers Receive...

Customer Service Agent

  • Buffalo, NY (10 miles from Williamsville, NY)
  • 10 days ago
  • Buffalo, NY (10 miles from Williamsville, NY)
  • 10 days ago

Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....

Demographic Data for Williamsville, NY

Moving to Williamsville, NY? Find some basic demographic data about Williamsville, NY below.


Local
National
20,201,017
534,422

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Williamsville, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Williamsville, NY offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Williamsville, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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