Customer Service Jobs in Yorktown Heights, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Uniformed Loss Prevention Customer Service Associate
- Yonkers, NY (23 miles from Yorktown Heights, NY)
- 8 hours ago
- Yonkers, NY (23 miles from Yorktown Heights, NY)
- 8 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Darien, CT (21 miles from Yorktown Heights, NY)
- 8 hours ago
- Darien, CT (21 miles from Yorktown Heights, NY)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate Part Time
- Newburgh, NY (21 miles from Yorktown Heights, NY)
- 3 days ago
- Newburgh, NY (21 miles from Yorktown Heights, NY)
- 3 days ago
service to members....
Customer Service Associate - Temporary
- Yonkers, NY (23 miles from Yorktown Heights, NY)
- 3 days ago
- Yonkers, NY (23 miles from Yorktown Heights, NY)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Representative/Cashier
- Yonkers, NY (23 miles from Yorktown Heights, NY)
- 3 days ago
- Yonkers, NY (23 miles from Yorktown Heights, NY)
- 3 days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
- Chester, NY (24 miles from Yorktown Heights, NY)
- 4 days ago
- Chester, NY (24 miles from Yorktown Heights, NY)
- 4 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Representative
- Stamford, CT (20 miles from Yorktown Heights, NY)
- 4 days ago
- Stamford, CT (20 miles from Yorktown Heights, NY)
- 4 days ago
Job Summary: As a Customer Service Representative at K9 Resorts, you are the first point of contact for our clients....
LP Customer Service Associate II
- Nanuet, NY (17 miles from Yorktown Heights, NY)
- 4 days ago
- Nanuet, NY (17 miles from Yorktown Heights, NY)
- 4 days ago
Address: 205 East Route 59 Location: USA HomeGoods Store 0465 Nanuet NYThis position has a starting pay range of $15.50 to $18.60 per hour....
Bilingual Customer Service Representative
- White Plains, NY (17 miles from Yorktown Heights, NY)
- 5 days ago
- White Plains, NY (17 miles from Yorktown Heights, NY)
- 5 days ago
Position Summary The bilingual customer service representative position is responsible for providing customer service assistance to English- and Spanish-speaking customers....
Customer Service Representative II
- White Plains, NY (17 miles from Yorktown Heights, NY)
- 6 days ago
- White Plains, NY (17 miles from Yorktown Heights, NY)
- 6 days ago
Minimum of 1 year of B2B client/customer service experience highly preferred....
Part Time Customer Service Representative $17 hourly
- Norwalk, CT (21 miles from Yorktown Heights, NY)
- 6 days ago
- Norwalk, CT (21 miles from Yorktown Heights, NY)
- 6 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative $17 hourly
- White Plains, NY (17 miles from Yorktown Heights, NY)
- 6 days ago
- White Plains, NY (17 miles from Yorktown Heights, NY)
- 6 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Data Privacy Customer Service Representative
- Harrison, NY (21 miles from Yorktown Heights, NY)
- 7 days ago
- Harrison, NY (21 miles from Yorktown Heights, NY)
- 7 days ago
This person will be a Data Privacy Customer Service Rep. They need prior experience handling the data privacy and security of a companies data and comfortable handling remote work....
- Yonkers, NY (23 miles from Yorktown Heights, NY)
- 7 days ago
- Yonkers, NY (23 miles from Yorktown Heights, NY)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Agent (Onsite - Yonkers, NY)
- Yonkers, NY (23 miles from Yorktown Heights, NY)
- 7 days ago
- Yonkers, NY (23 miles from Yorktown Heights, NY)
- 7 days ago
Job Overview: We are looking for a reliable, friendly, and customer-focused Customer Service Agent to join our client's team....
Demographic Data for Yorktown Heights, NY
Moving to Yorktown Heights, NY? Find some basic demographic data about Yorktown Heights, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Yorktown Heights, NY
Highest Education Level
Customer Services in Yorktown Heights, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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