Customer Service Jobs in Albemarle, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-13 of 13 Jobs

Part-Time Remote Customer Service Representative

  • Albemarle, NC
  • 2 days ago
  • Albemarle, NC
  • 2 days ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Client Service Representative

  • Harrisburg, NC (24 miles from Albemarle, NC)
  • 3 days ago
  • Harrisburg, NC (24 miles from Albemarle, NC)
  • 3 days ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...

Seasonal Bilingual Healthcare Customer Service Representative Spanish-English

  • Concord, NC (17 miles from Albemarle, NC)
  • 10 days ago
  • Concord, NC (17 miles from Albemarle, NC)
  • 10 days ago

As a Bilingual Healthcare Customer Service Representative Spanish-English working remotely in North Carolina, youll be a part of bringing humanity to business....

Seasonal Bilingual Healthcare Customer Service Representative Spanish-English Remote in North Carolina

  • Concord, NC (17 miles from Albemarle, NC)
  • 12 days ago
  • Concord, NC (17 miles from Albemarle, NC)
  • 12 days ago

As a Bilingual Healthcare Customer Service Representative – Spanish-English working remotely in North Carolina, you’ll be a part of bringing humanity to business....

Remote Work

Customer Service Representative

  • Concord, NC (17 miles from Albemarle, NC)
  • 15 days ago
  • Concord, NC (17 miles from Albemarle, NC)
  • 15 days ago

Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

Customer Service Representative

  • Concord, NC (17 miles from Albemarle, NC)
  • 18 days ago
  • Concord, NC (17 miles from Albemarle, NC)
  • 18 days ago

Job Details Job Location : Hiller Charlotte - Concord, NC Salary Range : Undisclosed Description The Hiller Companies, LLC has an immediate opening for Customer Service Representative....

Seasonal Healthcare Customer Service Representative Remote in North Carolina

  • Concord, NC (17 miles from Albemarle, NC)
  • 24 days ago
  • Concord, NC (17 miles from Albemarle, NC)
  • 24 days ago

As a Healthcare Customer Service Representative working remotely in North Carolina, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....

Remote Work

Customer Service Representative Weekdays, AM

  • Concord, NC (17 miles from Albemarle, NC)
  • 45+ days ago
  • Concord, NC (17 miles from Albemarle, NC)
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Digital Customer Service Associate

  • Concord, NC (17 miles from Albemarle, NC)
  • 30+ days ago
  • Concord, NC (17 miles from Albemarle, NC)
  • 30+ days ago

You play an essential role in the customer service experience providing fast service for our customers purchasing online....

IN OFFICE Customer Service Representative & Administrative Assistant

  • Concord, NC (17 miles from Albemarle, NC)
  • 30+ days ago
  • Concord, NC (17 miles from Albemarle, NC)
  • 30+ days ago

IN OFFICE Customer Service Representative & Administrative Assistant Job Description Job Title: IN OFFICE-Customer Service Representative & Administrative Assistant Job Description Are you looking for...

Customer Service Representative

  • Concord, NC (17 miles from Albemarle, NC)
  • 45+ days ago
  • Concord, NC (17 miles from Albemarle, NC)
  • 45+ days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...

Lead Customer Service Representative

  • Concord, NC (17 miles from Albemarle, NC)
  • 60+ days ago
  • Concord, NC (17 miles from Albemarle, NC)
  • 60+ days ago

Store 2701492: 279 Warren C Coleman Blvd S, Concord, North Carolina 28027 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...

Customer Service Representative

  • Granite Quarry, NC (23 miles from Albemarle, NC)
  • 90+ days ago
  • Granite Quarry, NC (23 miles from Albemarle, NC)
  • 90+ days ago

Store 2701491: 217 S Salisbury Rd, Granite Quarry, North Carolina 28072 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Demographic Data for Albemarle, NC

Moving to Albemarle, NC? Find some basic demographic data about Albemarle, NC below.


Local
National
27,185
733
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Albemarle, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Albemarle, NC offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Albemarle, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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