Customer Service Jobs in Apex, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Sanford, NC (20 miles from Apex, NC)
- 2 hours ago
- Sanford, NC (20 miles from Apex, NC)
- 2 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Fuquay Varina, NC (12 miles from Apex, NC)
- 2 hours ago
- Fuquay Varina, NC (12 miles from Apex, NC)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Morrisville, NC (11 miles from Apex, NC)
- 14 hours ago
- Morrisville, NC (11 miles from Apex, NC)
- 14 hours ago
Customer Service Representatives are expected to project a positive company image and experience through phone interaction....
- Raleigh, NC (16 miles from Apex, NC)
- 15 hours ago
- Raleigh, NC (16 miles from Apex, NC)
- 15 hours ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
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- Pittsboro, NC (13 miles from Apex, NC)
- 1 day ago
- Pittsboro, NC (13 miles from Apex, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Seasonal Customer Service Representative - Streets at Southpoint
- Durham, NC (19 miles from Apex, NC)
- 1 day ago
- Durham, NC (19 miles from Apex, NC)
- 1 day ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
- Raleigh, NC (16 miles from Apex, NC)
- 1 day ago
- Raleigh, NC (16 miles from Apex, NC)
- 1 day ago
Adheres to established customer service and documentation standards within required time frames....
Customer Service Representative
- Raleigh, NC (16 miles from Apex, NC)
- 2 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 2 days ago
Customer Service certification is preferred. KNOWLEDGE, SKILLS, & ABILITIES Strong interpersonal skills with a customer service focus....
Veterinary Client Service Representative
- Holly Springs, NC (8 miles from Apex, NC)
- 2 days ago
- Holly Springs, NC (8 miles from Apex, NC)
- 2 days ago
Trinity Animal Hospital ( a Thrive Pet Healthcare Partner) is seeking a Full-Time Veterinary Customer Service Representative Pay Band: $15 - $16 hr....
Scheduling/Customer Service Representative
- Cary, NC (8 miles from Apex, NC)
- 4 days ago
- Cary, NC (8 miles from Apex, NC)
- 4 days ago
Scheduling/Customer Service Representative UNC Health - 3.8 Cary, NC Job Details Full-time $18.66 - $26.51 an hour 16 hours ago Qualifications Customer service High school diploma or GED Organizational...
Customer Service Representative - Human Services Customer Support Center
- Raleigh, NC (16 miles from Apex, NC)
- 5 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 5 days ago
Our Customer Support Center (Call Center) staff help the community everyday by connecting people with the resources they need through strong customer service and a drive to help....
Pharmacy Customer Service Associate
- Raleigh, NC (16 miles from Apex, NC)
- 6 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant I)
- Raleigh, NC (16 miles from Apex, NC)
- 6 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 6 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Durham, NC (19 miles from Apex, NC)
- 6 days ago
- Durham, NC (19 miles from Apex, NC)
- 6 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Raleigh, NC (16 miles from Apex, NC)
- 7 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 7 days ago
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
Demographic Data for Apex, NC
Moving to Apex, NC? Find some basic demographic data about Apex, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Apex, NC
Highest Education Level
Customer Services in Apex, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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