Customer Service Jobs in Apex, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - FT
- Raleigh, NC (16 miles from Apex, NC)
- 1 day ago
- Raleigh, NC (16 miles from Apex, NC)
- 1 day ago
service....
F&I Customer Support Associate or Consultant
- Raleigh, NC (16 miles from Apex, NC)
- 3 hours ago
- Raleigh, NC (16 miles from Apex, NC)
- 3 hours ago
the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...
- Garner, NC (19 miles from Apex, NC)
- 1 day ago
- Garner, NC (19 miles from Apex, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Fuquay Varina, NC (12 miles from Apex, NC)
- 1 day ago
- Fuquay Varina, NC (12 miles from Apex, NC)
- 1 day ago
Store 2723146: 1720 N Main St, Fuquay-Varina, North Carolina 27526 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
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Customer Service Representative, Full or Part Time
- Carrboro, NC (16 miles from Apex, NC)
- 1 day ago
- Carrboro, NC (16 miles from Apex, NC)
- 1 day ago
Store 2720941: 102 Nc 54 B, Carrboro, North Carolina 27510 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Morrisville, NC (11 miles from Apex, NC)
- 1 day ago
- Morrisville, NC (11 miles from Apex, NC)
- 1 day ago
Store 2701403: 4019 Davis Dr, Morrisville, North Carolina 27560 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative, Full or Part Time
- Cary, NC (8 miles from Apex, NC)
- 1 day ago
- Cary, NC (8 miles from Apex, NC)
- 1 day ago
Store 2720816: 1807 N Harrison Ave, Cary, North Carolina 27518 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Senior Customer Success Representative - SOF
- Durham, NC (19 miles from Apex, NC)
- 1 day ago
- Durham, NC (19 miles from Apex, NC)
- 1 day ago
If so, join Nutanix as a Customer Success Representative and be part of a dynamic team that delivers exceptional customer service, improves retention, and drives revenue growth....
Customer Service Representative - PT
- Raleigh, NC (16 miles from Apex, NC)
- 1 day ago
- Raleigh, NC (16 miles from Apex, NC)
- 1 day ago
service....
Customer Service Associate - Temporary
- Sanford, NC (20 miles from Apex, NC)
- 1 day ago
- Sanford, NC (20 miles from Apex, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Cary, NC (8 miles from Apex, NC)
- 2 days ago
- Cary, NC (8 miles from Apex, NC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Representative
- Cary, NC (8 miles from Apex, NC)
- 2 days ago
- Cary, NC (8 miles from Apex, NC)
- 2 days ago
Overview If youre looking for a sales and customer service associate position where you can positively change the lives of clients in a meaningful way, then look no further!...
Customer Service Representative
- Cary, NC (8 miles from Apex, NC)
- 3 days ago
- Cary, NC (8 miles from Apex, NC)
- 3 days ago
We are looking to add Customer Service Representatives to our team at Pet Palace Cary!...
Customer Service Representative Job
- Garner, NC (19 miles from Apex, NC)
- 3 days ago
- Garner, NC (19 miles from Apex, NC)
- 3 days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Customer Service Representative Job Garner, NC
- Garner, NC (19 miles from Apex, NC)
- 3 days ago
- Garner, NC (19 miles from Apex, NC)
- 3 days ago
Apply for FYZICALs Customer Service Representative job opening today!...
Demographic Data for Apex, NC
Moving to Apex, NC? Find some basic demographic data about Apex, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Apex, NC
Highest Education Level
Customer Services in Apex, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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