Customer Service Jobs in Asheville, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Amazon Locker+ Customer Service Associate
- Barnardsville, NC (13 miles from Asheville, NC)
- 12 hours ago
- Barnardsville, NC (13 miles from Asheville, NC)
- 12 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Associate Job
- Arden, NC (8 miles from Asheville, NC)
- 4 days ago
- Arden, NC (8 miles from Asheville, NC)
- 4 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Associate Job Arden, NC
- Arden, NC (8 miles from Asheville, NC)
- 5 days ago
- Arden, NC (8 miles from Asheville, NC)
- 5 days ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Customer Service Representative - Patient Registration
- Clyde, NC (23 miles from Asheville, NC)
- 7 days ago
- Clyde, NC (23 miles from Asheville, NC)
- 7 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
We are seeking a motivated and detail-oriented Billing Clerk who is also highly skilled in customer service....
Spherion is hiring Customer Service Representatives immediately in Asheville, NC....
Amazon Locker+ - Flexible Shifts
- Weaverville, NC (10 miles from Asheville, NC)
- 16 days ago
- Weaverville, NC (10 miles from Asheville, NC)
- 16 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Hendersonville, NC (15 miles from Asheville, NC)
- 18 days ago
- Hendersonville, NC (15 miles from Asheville, NC)
- 18 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Service Department- Customer Service Representative/Dispatch
- Fletcher, NC (10 miles from Asheville, NC)
- 18 days ago
- Fletcher, NC (10 miles from Asheville, NC)
- 18 days ago
Customer Service- Point of Sale System/Inventory Management...
- Candler, NC (10 miles from Asheville, NC)
- 22 days ago
- Candler, NC (10 miles from Asheville, NC)
- 22 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Full-Time Customer Service Representative
- Swannanoa, NC (8 miles from Asheville, NC)
- 30+ days ago
- Swannanoa, NC (8 miles from Asheville, NC)
- 30+ days ago
service knowledge with strong follow up skills Conduct self in a professional manner at all times A minimum of two years of related customer service experience Able to answer multi-line Qualifications...
Customer Service Representative (CSR) -- Physician Practice
- Hendersonville, NC (15 miles from Asheville, NC)
- 45+ days ago
- Hendersonville, NC (15 miles from Asheville, NC)
- 45+ days ago
Description Job Summary The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 645 Patton Ave, Asheville, NC 28806...
Customer Service Representative -Endocrinology Hendersonville
- Hendersonville, NC (15 miles from Asheville, NC)
- 30+ days ago
- Hendersonville, NC (15 miles from Asheville, NC)
- 30+ days ago
Summary: The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....
Demographic Data for Asheville, NC
Moving to Asheville, NC? Find some basic demographic data about Asheville, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Asheville, NC
Highest Education Level
Customer Services in Asheville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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