Customer Service Jobs in Belmont, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 93 Jobs

Customer Service Representative - PT Choice

Charlotte, NC (11 miles from Belmont, NC)
60+ days ago

Charlotte, NC (11 miles from Belmont, NC)
60+ days ago

service....

Retail Customer Service Associate

Gastonia, NC (11 miles from Belmont, NC)
3 hours ago

Gastonia, NC (11 miles from Belmont, NC)
3 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3540 E Franklin Blvd, Gastonia,...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

Huntersville, NC (17 miles from Belmont, NC)
12 hours ago

Huntersville, NC (17 miles from Belmont, NC)
12 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Pharmacy Customer Service Associate

Lincolnton, NC (21 miles from Belmont, NC)
1 day ago

Lincolnton, NC (21 miles from Belmont, NC)
1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead Customer Service Representative

Kings Mountain, NC (18 miles from Belmont, NC)
1 day ago

Kings Mountain, NC (18 miles from Belmont, NC)
1 day ago

Store 2723970: 305 Cleveland Ave, Kings Mountain, North Carolina 28086 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...

Customer Service Representative

Matthews, NC (22 miles from Belmont, NC)
1 day ago

Matthews, NC (22 miles from Belmont, NC)
1 day ago

Store 2705113: 3424 Matthews Mint Hill Rd, Matthews, North Carolina 28105 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative, Full or Part Time

Gastonia, NC (11 miles from Belmont, NC)
1 day ago

Gastonia, NC (11 miles from Belmont, NC)
1 day ago

Store 2723974: 2106 N Chester St, Gastonia, North Carolina 28052 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

2703209 Customer Service Representative

Charlotte, NC (11 miles from Belmont, NC)
1 day ago

Charlotte, NC (11 miles from Belmont, NC)
1 day ago

Store 2703209: 5335 Docia Crossing Rd, Charlotte, North Carolina 28269 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

2703270 Lead Customer Service Representative

Cornelius, NC (19 miles from Belmont, NC)
1 day ago

Cornelius, NC (19 miles from Belmont, NC)
1 day ago

Store 2703270: 18635 Old Statesville Rd, Cornelius, North Carolina 28031 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...

Lead Customer Service Representative, Full or Part Time

Cornelius, NC (19 miles from Belmont, NC)
1 day ago

Cornelius, NC (19 miles from Belmont, NC)
1 day ago

Store 2723947: 20008 W Catawba Ave, Cornelius, North Carolina 28031 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

2723947 Customer Service representative

Cornelius, NC (19 miles from Belmont, NC)
1 day ago

Cornelius, NC (19 miles from Belmont, NC)
1 day ago

Store 2723947: 20008 W Catawba Ave, Cornelius, North Carolina 28031 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Associate

Huntersville, NC (17 miles from Belmont, NC)
1 day ago

Huntersville, NC (17 miles from Belmont, NC)
1 day ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Customer Service Representative

Fort Mill, SC (12 miles from Belmont, NC)
1 day ago

Fort Mill, SC (12 miles from Belmont, NC)
1 day ago

Local Government-Customer Service Representative (Cash-handling and customer service experience required) Location: Ft....

Customer Accounts Advisor

Lincolnton, NC (21 miles from Belmont, NC)
1 day ago

Lincolnton, NC (21 miles from Belmont, NC)
1 day ago

service....

Customer Service Representative

Charlotte, NC (11 miles from Belmont, NC)
2 days ago

Charlotte, NC (11 miles from Belmont, NC)
2 days ago

The Customer Service Representative (CSR) position handles various types of incoming inquiries, via telephone from clients, regarding Group Retirement products as well as variable life insurance products...

View all 93 jobs

Demographic Data for Belmont, NC

Moving to Belmont, NC? Find some basic demographic data about Belmont, NC below.

Median Age

Average Household Income

Home Value vs Household Income in Belmont, NC

Local

National

Total Population

26,202

Number of Businesses

634

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer service

None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Belmont, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Belmont, NC offer the following education background

High School or GED

35.2%

Bachelor's Degree

25.1%

Associate's Degree

15.8%

Vocational Degree or Certification

11.9%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Belmont, NC

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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