Customer Service Jobs in Benson, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Clayton, NC (13 miles from Benson, NC)
- 1 day ago
- Clayton, NC (13 miles from Benson, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant II)
- Goldsboro, NC (22 miles from Benson, NC)
- 3 days ago
- Goldsboro, NC (22 miles from Benson, NC)
- 3 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Associate - Temporary
- Holly Springs, NC (24 miles from Benson, NC)
- 3 days ago
- Holly Springs, NC (24 miles from Benson, NC)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Goldsboro, NC (22 miles from Benson, NC)
- 5 days ago
- Goldsboro, NC (22 miles from Benson, NC)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate - Part time
- Garner, NC (16 miles from Benson, NC)
- 5 days ago
- Garner, NC (16 miles from Benson, NC)
- 5 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Fuquay Varina, NC (20 miles from Benson, NC)
- 12 days ago
- Fuquay Varina, NC (20 miles from Benson, NC)
- 12 days ago
Job Overview TE Connectivitys Customer Service Teams support both pre-sales and post-sales activities by interacting with customers, sales, and service representatives....
Customer Service Representative
- Garner, NC (16 miles from Benson, NC)
- 15 days ago
- Garner, NC (16 miles from Benson, NC)
- 15 days ago
As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service....
Customer Service/ Sales Associate
- Holly Springs, NC (24 miles from Benson, NC)
- 16 days ago
- Holly Springs, NC (24 miles from Benson, NC)
- 16 days ago
Happy and professional disposition; hospitable and caring Exceptional customer service focus: deliver quality experience, can handle pressure of customer escalations Experience using spreadsheets and...
Customer Service Representative
- Smithfield, NC (9 miles from Benson, NC)
- 30+ days ago
- Smithfield, NC (9 miles from Benson, NC)
- 30+ days ago
Store 2723119: 1137 N Brightleaf Blvd, Smithfield, North Carolina 27577 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative, Full or Part Time
- Angier, NC (11 miles from Benson, NC)
- 45+ days ago
- Angier, NC (11 miles from Benson, NC)
- 45+ days ago
Store 2707212: 8380 S NC Hwy 55, Angier, North Carolina 27501-5507 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Specialist
- Garner, NC (16 miles from Benson, NC)
- 25 days ago
- Garner, NC (16 miles from Benson, NC)
- 25 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Clayton, NC (13 miles from Benson, NC)
- 27 days ago
- Clayton, NC (13 miles from Benson, NC)
- 27 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Garner, NC (16 miles from Benson, NC)
- 30+ days ago
- Garner, NC (16 miles from Benson, NC)
- 30+ days ago
JOB SUMMARY The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone)....
Retail Customer Service Associate
- Goldsboro, NC (22 miles from Benson, NC)
- 30+ days ago
- Goldsboro, NC (22 miles from Benson, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2811 N Park Dr, Goldsboro, NC 27534...
Demographic Data for Benson, NC
Moving to Benson, NC? Find some basic demographic data about Benson, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Benson, NC
Highest Education Level
Customer Services in Benson, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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