Customer Service Jobs in Bessemer City, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Gastonia, NC (7 miles from Bessemer City, NC)
- 9 days ago
- Gastonia, NC (7 miles from Bessemer City, NC)
- 9 days ago
The Customer Service Representative is expected to handle patient and payor inquiries and requests, assist with patient walk-ins and take actions related to patient account resolution....
- Mount Holly, NC (15 miles from Bessemer City, NC)
- 10 days ago
- Mount Holly, NC (15 miles from Bessemer City, NC)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Cramerton, NC (13 miles from Bessemer City, NC)
- 10 days ago
- Cramerton, NC (13 miles from Bessemer City, NC)
- 10 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
Customer Service Representative
- Shelby, NC (20 miles from Bessemer City, NC)
- 10 days ago
- Shelby, NC (20 miles from Bessemer City, NC)
- 10 days ago
Work is performed under the moderate supervision of the Customer Service Manager and Customer Service Payment Supervisor....
Customer Service Representative
- Shelby, NC (20 miles from Bessemer City, NC)
- 14 days ago
- Shelby, NC (20 miles from Bessemer City, NC)
- 14 days ago
CLEVELAND COUNTY WATER Customer Service Representative in Shelby , North Carolina Cleveland County Water (CCW) is seeking qualified applicants for the full-time, on-site position of Customer Service...
Customer Service Associate Job
- Lincolnton, NC (10 miles from Bessemer City, NC)
- 14 days ago
- Lincolnton, NC (10 miles from Bessemer City, NC)
- 14 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
- Gastonia, NC (7 miles from Bessemer City, NC)
- 14 days ago
- Gastonia, NC (7 miles from Bessemer City, NC)
- 14 days ago
service....
Customer Service Associate Job Lincolnton, NC
- Lincolnton, NC (10 miles from Bessemer City, NC)
- 15 days ago
- Lincolnton, NC (10 miles from Bessemer City, NC)
- 15 days ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Customer Service Associate (part-time)
- Dallas, NC (6 miles from Bessemer City, NC)
- 24 days ago
- Dallas, NC (6 miles from Bessemer City, NC)
- 24 days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Medical Equipment Customer Service Representative
- Gastonia, NC (7 miles from Bessemer City, NC)
- 24 days ago
- Gastonia, NC (7 miles from Bessemer City, NC)
- 24 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative III
- Dallas, NC (6 miles from Bessemer City, NC)
- 24 days ago
- Dallas, NC (6 miles from Bessemer City, NC)
- 24 days ago
service skills and work ethic Strong mechanical aptitude The Dixon Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws...
Customer Service Representative
- Cornelius, NC (24 miles from Bessemer City, NC)
- 30+ days ago
- Cornelius, NC (24 miles from Bessemer City, NC)
- 30+ days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Customer Service Representative
- Lake Wylie, SC (18 miles from Bessemer City, NC)
- 45+ days ago
- Lake Wylie, SC (18 miles from Bessemer City, NC)
- 45+ days ago
Store 2723968: 4044 Charlotte Hwy, Lake Wylie, South Carolina 29710 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer...
Lead Customer Service Representative
- Lake Wylie, SC (18 miles from Bessemer City, NC)
- 45+ days ago
- Lake Wylie, SC (18 miles from Bessemer City, NC)
- 45+ days ago
Store 2723968: 4044 Charlotte Hwy, Lake Wylie, South Carolina 29710 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
- Denver, NC (18 miles from Bessemer City, NC)
- 45+ days ago
- Denver, NC (18 miles from Bessemer City, NC)
- 45+ days ago
We are currently looking to add a Customer Service Associate to our team. We currently have an immediate opening for a Customer Service Associate in the Lehigh Valley area....
Demographic Data for Bessemer City, NC
Moving to Bessemer City, NC? Find some basic demographic data about Bessemer City, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Bessemer City, NC
Highest Education Level
Customer Services in Bessemer City, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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