Customer Service Jobs in Boiling Springs, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate Job
- Forest City, NC (13 miles from Boiling Springs, NC)
- 2 days ago
- Forest City, NC (13 miles from Boiling Springs, NC)
- 2 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Sales & Customer Service Associate
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 4 days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 4 days ago
Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience....
Customer Service Agent - Emergency Services - Spindale, North Carolina
- Spindale, NC (17 miles from Boiling Springs, NC)
- 4 days ago
- Spindale, NC (17 miles from Boiling Springs, NC)
- 4 days ago
Job Requirements - Customer Service Agent Qualifications and experience required for the role of the Customer Service Agent: High school diploma or equivalent (preferred)....
Customer Service Representative
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 5 days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 5 days ago
Customer Service certification is preferred. KNOWLEDGE, SKILLS, & ABILITIES Strong interpersonal skills with a customer service focus....
Customer Service Associate - Temporary
- Boiling Springs, SC (23 miles from Boiling Springs, NC)
- 5 days ago
- Boiling Springs, SC (23 miles from Boiling Springs, NC)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant II)
- Boiling Springs, SC (23 miles from Boiling Springs, NC)
- 8 days ago
- Boiling Springs, SC (23 miles from Boiling Springs, NC)
- 8 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative - 1st Shift
- Shelby, NC (10 miles from Boiling Springs, NC)
- 10 days ago
- Shelby, NC (10 miles from Boiling Springs, NC)
- 10 days ago
As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating...
Customer Service Representative - Patient Cashier/Customer Service
- Rutherfordton, NC (22 miles from Boiling Springs, NC)
- 12 days ago
- Rutherfordton, NC (22 miles from Boiling Springs, NC)
- 12 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 16 days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 16 days ago
Are you a people person with exceptional organizational skills and a passion for providing top-notch customer service?...
Customer Service Representative - Patient Registration
- Rutherfordton, NC (22 miles from Boiling Springs, NC)
- 16 days ago
- Rutherfordton, NC (22 miles from Boiling Springs, NC)
- 16 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Kings Mountain, NC (15 miles from Boiling Springs, NC)
- 27 days ago
- Kings Mountain, NC (15 miles from Boiling Springs, NC)
- 27 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Cashier
- Blacksburg, SC (14 miles from Boiling Springs, NC)
- 30+ days ago
- Blacksburg, SC (14 miles from Boiling Springs, NC)
- 30+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 45+ days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 45+ days ago
service....
Retail Customer Service Associate
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 30+ days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3540 E Franklin Blvd, Gastonia,...
Customer Service Representative
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 45+ days ago
- Gastonia, NC (23 miles from Boiling Springs, NC)
- 45+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Boiling Springs, NC
Highest Education Level
Customer Services in Boiling Springs, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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