Customer Service Jobs in Burgaw, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Lead Customer Service Representative

  • Wilmington, NC (20 miles from Burgaw, NC)
  • 3 days ago
  • Wilmington, NC (20 miles from Burgaw, NC)
  • 3 days ago

Store 2704584: 6330 Market Street, Wilmington, North Carolina 28405 Availability - Shift/Days Full time Overnight Shift Lead Customer Service Representative We want you to join our team as a Customer...

Customer Service Associate - Temporary

  • Leland, NC (22 miles from Burgaw, NC)
  • 5 days ago
  • Leland, NC (22 miles from Burgaw, NC)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Wilmington, NC (20 miles from Burgaw, NC)
  • 5 days ago
  • Wilmington, NC (20 miles from Burgaw, NC)
  • 5 days ago

Customer Service Representatives en sure delivery of excellent customer service through fast and accurate communication and coordinating with other departments to resolve inquires....

Customer Service Representative, Full or Part Time

  • Castle Hayne, NC (15 miles from Burgaw, NC)
  • 6 days ago
  • Castle Hayne, NC (15 miles from Burgaw, NC)
  • 6 days ago

Store 2720915: 5717 Castle Hayne Rd, Castle Hayne, North Carolina 28429 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Wilmington, NC (20 miles from Burgaw, NC)
  • 9 days ago
  • Wilmington, NC (20 miles from Burgaw, NC)
  • 9 days ago

Service Representative provides customer services to customers and stakeholders who contact the office by phone....

Retail Customer Service Associate

  • Wilmington, NC (20 miles from Burgaw, NC)
  • 9 days ago
  • Wilmington, NC (20 miles from Burgaw, NC)
  • 9 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Wilmington, NC (20 miles from Burgaw, NC)
  • 9 days ago
  • Wilmington, NC (20 miles from Burgaw, NC)
  • 9 days ago

service,management,skills Full Time Hourly, Non-Exempt Overview: We are searching for an experienced Customer Service Representative at our Wilmington, NC facility....

U-Box Customer Care Representative (CDL)

  • Wilmington, NC (20 miles from Burgaw, NC)
  • 10 days ago
  • Wilmington, NC (20 miles from Burgaw, NC)
  • 10 days ago

Location: 29 Van Campen Blvd Ste 113/115, Wilmington, North Carolina 28403 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul...

Customer Service Representative

  • Castle Hayne, NC (15 miles from Burgaw, NC)
  • 11 days ago
  • Castle Hayne, NC (15 miles from Burgaw, NC)
  • 11 days ago

Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

Customer Relations Specialist

  • Wilmington, NC (20 miles from Burgaw, NC)
  • 30+ days ago
  • Wilmington, NC (20 miles from Burgaw, NC)
  • 30+ days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Representative

  • Leland, NC (22 miles from Burgaw, NC)
  • 30+ days ago
  • Leland, NC (22 miles from Burgaw, NC)
  • 30+ days ago

Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis....

Retail Customer Service Associate

  • Wilmington, NC (20 miles from Burgaw, NC)
  • 30+ days ago
  • Wilmington, NC (20 miles from Burgaw, NC)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 412 S College Rd, Wilmington, NC...

Sales & Customer Service Associate

  • Wilmington, NC (20 miles from Burgaw, NC)
  • 30+ days ago
  • Wilmington, NC (20 miles from Burgaw, NC)
  • 30+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • Wilmington, NC (20 miles from Burgaw, NC)
  • 60+ days ago
  • Wilmington, NC (20 miles from Burgaw, NC)
  • 60+ days ago

Store 2709202: 1620 Airport Blvd, Wilmington, North Carolina 28405 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Demographic Data for Burgaw, NC

Moving to Burgaw, NC? Find some basic demographic data about Burgaw, NC below.


Local
National
10,280
215
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Burgaw, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Burgaw, NC offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Burgaw, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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