Customer Service Jobs in Burlington, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 28 Jobs

Overnight Customer Service Representative

  • Greensboro, NC (15 miles from Burlington, NC)
  • 1 day ago
  • Greensboro, NC (15 miles from Burlington, NC)
  • 1 day ago

Store 2707955: 2200 Fleming Rd, Greensboro, North Carolina 27410 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Part-Time Remote Customer Service Representative

  • Alamance, NC
  • 1 day ago
  • Alamance, NC
  • 1 day ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Part time Customer Service Associate (Req 12067)

  • Reidsville, NC (23 miles from Burlington, NC)
  • 3 days ago
  • Reidsville, NC (23 miles from Burlington, NC)
  • 3 days ago

Must be able to hear customer service phone calls, hand held radio, equipment and vehicle sounds....

Customer Service Agent

  • Greensboro, NC (15 miles from Burlington, NC)
  • 6 days ago
  • Greensboro, NC (15 miles from Burlington, NC)
  • 6 days ago

Customer Service Agent NCGSO - UA, 1000-F Ted Johnson Pkwy, Greensboro, North Carolina, United States of America Req #1309 Thursday, September 5, 2024 Job Summary As a customer service agent you are...

Lead Customer Service Associate Job

  • Greensboro, NC (15 miles from Burlington, NC)
  • 8 days ago
  • Greensboro, NC (15 miles from Burlington, NC)
  • 8 days ago

Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...

Lead Customer Service Associate Job Greensboro, NC

  • Greensboro, NC (15 miles from Burlington, NC)
  • 8 days ago
  • Greensboro, NC (15 miles from Burlington, NC)
  • 8 days ago

Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...

Customer Service Representative (Loan Consultant I)

  • Greensboro, NC (15 miles from Burlington, NC)
  • 9 days ago
  • Greensboro, NC (15 miles from Burlington, NC)
  • 9 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Pharmacy Customer Service Associate

  • Greensboro, NC (15 miles from Burlington, NC)
  • 10 days ago
  • Greensboro, NC (15 miles from Burlington, NC)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, Full or Part Time

  • Siler City, NC (21 miles from Burlington, NC)
  • 11 days ago
  • Siler City, NC (21 miles from Burlington, NC)
  • 11 days ago

Store 2723192: 1740 E Eleventh St, Siler City, North Carolina 27344 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Employee Benefits Customer Service Representative

  • Greensboro, NC (15 miles from Burlington, NC)
  • 12 days ago
  • Greensboro, NC (15 miles from Burlington, NC)
  • 12 days ago

Skills & Experience to Be Successful : 3+ years of customer service experience in the insurance industry....

Sales & Customer Service Associate

  • Burlington, NC
  • 13 days ago
  • Burlington, NC
  • 13 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Retail Customer Experience Associate, Tysons Corner Center - Full Time

  • Greensboro, NC (15 miles from Burlington, NC)
  • 14 days ago
  • Greensboro, NC (15 miles from Burlington, NC)
  • 14 days ago

Id : REQ_558131, Title : Retail Customer Experience Associate, Tysons Corner Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...502,...

Customer Service Associate - Temporary

  • Greensboro, NC (15 miles from Burlington, NC)
  • 14 days ago
  • Greensboro, NC (15 miles from Burlington, NC)
  • 14 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Greensboro, NC (15 miles from Burlington, NC)
  • 17 days ago
  • Greensboro, NC (15 miles from Burlington, NC)
  • 17 days ago

We are looking to add a Customer Service Representative to our team at Country Kennel!...

Customer Service Associate (part-time)

  • Carrboro, NC (24 miles from Burlington, NC)
  • 24 days ago
  • Carrboro, NC (24 miles from Burlington, NC)
  • 24 days ago

General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....

Demographic Data for Burlington, NC

Moving to Burlington, NC? Find some basic demographic data about Burlington, NC below.


Local
National
84,176
2,023
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Burlington, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Burlington, NC offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Burlington, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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