Customer Service Jobs in Burlington, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 24 Jobs

Part Time Customer Service Representative

  • Mebane, NC (14 miles from Burlington, NC)
  • 21 hours ago
  • Mebane, NC (14 miles from Burlington, NC)
  • 21 hours ago

service and/or office experience is required Excellent customer service skills (friendly, courteous, and helpful) Effective listening and communication skills Good grammar, voice, and diction Excellent...

Customer Service Representative

  • Greensboro, NC (15 miles from Burlington, NC)
  • 22 hours ago
  • Greensboro, NC (15 miles from Burlington, NC)
  • 22 hours ago

Description We are seeking a motivated Customer Service Representative....

Customer Service Associate (part-time)

  • Mebane, NC (14 miles from Burlington, NC)
  • 2 days ago
  • Mebane, NC (14 miles from Burlington, NC)
  • 2 days ago

General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....

Customer Service Associate

  • Graham, NC (9 miles from Burlington, NC)
  • 2 days ago
  • Graham, NC (9 miles from Burlington, NC)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Personal Line Customer Service Representative

  • Greensboro, NC (15 miles from Burlington, NC)
  • 3 days ago
  • Greensboro, NC (15 miles from Burlington, NC)
  • 3 days ago

T he P ersonal Lines Customer Services Representative will provide prompt, efficient, and high-quality customer service within a high-volume insurance center....

Customer Service Representative (2nd Shift: Mon-Fri 12 PM-9PM)

  • Greensboro, NC (15 miles from Burlington, NC)
  • 6 days ago
  • Greensboro, NC (15 miles from Burlington, NC)
  • 6 days ago

Job Overview: We are looking for a Customer Service Representative to join our Customer Service team....

Customer Service Representative

  • Greensboro, NC (15 miles from Burlington, NC)
  • 7 days ago
  • Greensboro, NC (15 miles from Burlington, NC)
  • 7 days ago

Requisition Number: 195229 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Temporary Customer Service Representative

  • Greensboro, NC (15 miles from Burlington, NC)
  • 8 days ago
  • Greensboro, NC (15 miles from Burlington, NC)
  • 8 days ago

The Customer Service Representative will assist prospective, current and former students; parents, faculty, staff and the University community regarding admission requirements, status of applications...

Customer Service Representative

  • Graham, NC (9 miles from Burlington, NC)
  • 9 days ago
  • Graham, NC (9 miles from Burlington, NC)
  • 9 days ago

Store 2723791: 801 E Harden St, Graham, North Carolina 27253 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative 1

  • Greensboro, NC (15 miles from Burlington, NC)
  • 10 days ago
  • Greensboro, NC (15 miles from Burlington, NC)
  • 10 days ago

Working knowledge of computers and keyboard, with proficient skills in Microsoft Office products Minimum 2 years direct customer service preferred Physical Demands and Work Environment Able to walk...

Part-Time Golf Customer Service Representative

  • Burlington, NC
  • 10 days ago
  • Burlington, NC
  • 10 days ago

About us: Nestled along the banks of the Haw River, the Valley Golf Course (formally known as Indian Valley) offers the avid golfer a fair test of their golf game. The 18-hole Ellis Maples par 70...

Customer Service Associate - Immediate Openings

  • Greensboro, NC (15 miles from Burlington, NC)
  • 14 days ago
  • Greensboro, NC (15 miles from Burlington, NC)
  • 14 days ago

Customer Service Associate - Immediate Openings compensation: To be discussed....

Customer Service Representative

  • Greensboro, NC (15 miles from Burlington, NC)
  • 16 days ago
  • Greensboro, NC (15 miles from Burlington, NC)
  • 16 days ago

As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service....

Customer Service Representative

  • Greensboro, NC (15 miles from Burlington, NC)
  • 27 days ago
  • Greensboro, NC (15 miles from Burlington, NC)
  • 27 days ago

a global leader in customer service and experience one interaction at a time....

Customer Service Representative (Loan Consultant II)

  • Greensboro, NC (15 miles from Burlington, NC)
  • 27 days ago
  • Greensboro, NC (15 miles from Burlington, NC)
  • 27 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Demographic Data for Burlington, NC

Moving to Burlington, NC? Find some basic demographic data about Burlington, NC below.


Local
National
84,176
2,023
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Burlington, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Burlington, NC offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Burlington, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »