Customer Service Jobs in Chapel Hill, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Seasonal Customer Service Representative
- Cary, NC (20 miles from Chapel Hill, NC)
- 5 hours ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 5 hours ago
We are looking to add a Seasonal Customer Service Representative to our team at Ruff Housing Cary!...
Customer Service Representative
- Cary, NC (20 miles from Chapel Hill, NC)
- 8 hours ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 8 hours ago
Service Center Cary - Crossroads JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to...
Senior Customer Success Representative - Navy
- Durham, NC (8 miles from Chapel Hill, NC)
- 1 day ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 1 day ago
If so, join Nutanix as a Customer Success Representative and be part of a dynamic team that delivers exceptional customer service, improves retention, and drives revenue growth....
Retail Customer Service Associate
- Durham, NC (8 miles from Chapel Hill, NC)
- 1 day ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 1 day ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4005 Durham Chapel Hill Blvd, Durham...
/19301/e5c01222-7b25-41c4-94d6-f37904388cb2.png&z=8&s=RTL&ih_t=5%2F13%2F2025+4%3A17%3A36+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-review&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative, Full or Part Time
- Carrboro, NC (4 miles from Chapel Hill, NC)
- 3 days ago
- Carrboro, NC (4 miles from Chapel Hill, NC)
- 3 days ago
Store 2720941: 102 Nc 54 B, Carrboro, North Carolina 27510 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 3 days ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 3 days ago
Store 2701403: 4019 Davis Dr, Morrisville, North Carolina 27560 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative, Full or Part Time
- Graham, NC (16 miles from Chapel Hill, NC)
- 3 days ago
- Graham, NC (16 miles from Chapel Hill, NC)
- 3 days ago
Store 2723791: 801 E Harden St, Graham, North Carolina 27253 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 2723102: 201 S Estes Dr, Chapel Hill, North Carolina 27514 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Senior Customer Success Representative - SOF
- Durham, NC (8 miles from Chapel Hill, NC)
- 3 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 3 days ago
If so, join Nutanix as a Customer Success Representative and be part of a dynamic team that delivers exceptional customer service, improves retention, and drives revenue growth....
Pharmacy Customer Service Associate
- Cary, NC (20 miles from Chapel Hill, NC)
- 4 days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Cary, NC (20 miles from Chapel Hill, NC)
- 4 days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Representative
- Cary, NC (20 miles from Chapel Hill, NC)
- 4 days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 4 days ago
Overview If youre looking for a sales and customer service associate position where you can positively change the lives of clients in a meaningful way, then look no further!...
Customer Service Representative
- Cary, NC (20 miles from Chapel Hill, NC)
- 5 days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 5 days ago
We are looking to add Customer Service Representatives to our team at Pet Palace Cary!...
Customer Service Representative/Engineer
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 5 days ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 5 days ago
Knowledge of routers, switches, networking, and licensing. Additional Skills & Qualifications BA/BS degree preferred....
Customer Service Associate Job Durham, NC
- Durham, NC (8 miles from Chapel Hill, NC)
- 6 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 6 days ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Demographic Data for Chapel Hill, NC
Moving to Chapel Hill, NC? Find some basic demographic data about Chapel Hill, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Chapel Hill, NC
Highest Education Level
Customer Services in Chapel Hill, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »