Customer Service Jobs in Chapel Hill, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Success Representative
- Cary, NC (20 miles from Chapel Hill, NC)
- 1 day ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 1 day ago
Company Description Job Description As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued, and your...
Customer Service Representative
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 3 days ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 3 days ago
Customer Service Representatives are expected to project a positive company image and experience through phone interaction....
- Pittsboro, NC (14 miles from Chapel Hill, NC)
- 3 days ago
- Pittsboro, NC (14 miles from Chapel Hill, NC)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Seasonal Customer Service Representative - Streets at Southpoint
- Durham, NC (8 miles from Chapel Hill, NC)
- 3 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 3 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
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Customer Service Associate - Temporary
- Durham, NC (8 miles from Chapel Hill, NC)
- 5 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Durham, NC (8 miles from Chapel Hill, NC)
- 12 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 12 days ago
We are looking to add a Customer Service Representative to our team at Sunny Acres Pet Resort!...
Airport Bilingual Customer Service Agent- RDU COPA
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 12 days ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 12 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Aviation Front Desk Customer Service Representative
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 16 days ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 16 days ago
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...
Overnight Customer Service Representative
- Cary, NC (20 miles from Chapel Hill, NC)
- 16 days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 16 days ago
Store 2720823: 5801 Tryon Rd, Cary, North Carolina 27518 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 17 days ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 17 days ago
Requires a minimum of 0-2+ years related work experience (i.e., customer services, telephone experience)....
Retail Customer Service Associate
- Durham, NC (8 miles from Chapel Hill, NC)
- 20 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 20 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4005 Durham Chapel Hill Blvd, Durham...
Customer Service Representative, Full or Part Time
- Carrboro, NC (4 miles from Chapel Hill, NC)
- 22 days ago
- Carrboro, NC (4 miles from Chapel Hill, NC)
- 22 days ago
Store 2720941: 102 Nc 54 B, Carrboro, North Carolina 27510 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 22 days ago
- Morrisville, NC (14 miles from Chapel Hill, NC)
- 22 days ago
Store 2701403: 4019 Davis Dr, Morrisville, North Carolina 27560 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative, Full or Part Time
- Graham, NC (16 miles from Chapel Hill, NC)
- 22 days ago
- Graham, NC (16 miles from Chapel Hill, NC)
- 22 days ago
Store 2723791: 801 E Harden St, Graham, North Carolina 27253 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 2723102: 201 S Estes Dr, Chapel Hill, North Carolina 27514 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Chapel Hill, NC
Moving to Chapel Hill, NC? Find some basic demographic data about Chapel Hill, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Chapel Hill, NC
Highest Education Level
Customer Services in Chapel Hill, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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