Customer Service Jobs in Charlotte, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Gastonia, NC (22 miles from Charlotte, NC)
- 45+ days ago
- Gastonia, NC (22 miles from Charlotte, NC)
- 45+ days ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Sales & Customer Service Associate
- Gastonia, NC (22 miles from Charlotte, NC)
- 3 hours ago
- Gastonia, NC (22 miles from Charlotte, NC)
- 3 hours ago
Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience....
Medical Equipment Customer Service Representative
- Charlotte, NC
- 7 hours ago
- Charlotte, NC
- 7 hours ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation....
Customer Service Associate Job
- Pineville, NC (10 miles from Charlotte, NC)
- 12 hours ago
- Pineville, NC (10 miles from Charlotte, NC)
- 12 hours ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
- Denver, NC (22 miles from Charlotte, NC)
- 1 day ago
- Denver, NC (22 miles from Charlotte, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - (Remote) North Carolina Only
- Monroe, NC (20 miles from Charlotte, NC)
- 1 day ago
- Monroe, NC (20 miles from Charlotte, NC)
- 1 day ago
" Job Summary: Customer Service Representative OES, will support Decore-ative Specialties customer base in all ways from service to sales, by providing excellence through establishing relationships...
Remote WorkCustomer Service Center: Customer Experience Associates often work in a designated customer service center or department within the company's office....
Customer Service Representative
- Huntersville, NC (12 miles from Charlotte, NC)
- 1 day ago
- Huntersville, NC (12 miles from Charlotte, NC)
- 1 day ago
Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firm in the US, is adding a Customer Service Representative to their dynamic Foundation Risk Partners Professional...
Customer Service Rep Position: 2nd Shift Forklift Shift: 3:00pa ; 11:30p, Monday-Friday, Rotating Saturdays, Sundays and Holidays are based off of customer needs, Mandatory OT Required Pay: $19.75 per...
Customer Service Representative
- Gastonia, NC (22 miles from Charlotte, NC)
- 2 days ago
- Gastonia, NC (22 miles from Charlotte, NC)
- 2 days ago
Customer Service certification is preferred. KNOWLEDGE, SKILLS, & ABILITIES Strong interpersonal skills with a customer service focus....
About this role: Wells Fargo is seeking a Customer Service Representative in Small Business Credit Card....
- Charlotte, NC (8 miles from Charlotte, NC)
- 3 days ago
- Charlotte, NC (8 miles from Charlotte, NC)
- 3 days ago
About this role: Wells Fargo is seeking a Customer Service Associate in Business Operations as part of the Contact Center division....
Retail Customer Service Manager PT
- Matthews, NC (13 miles from Charlotte, NC)
- 3 days ago
- Matthews, NC (13 miles from Charlotte, NC)
- 3 days ago
Deliver friendly customer service....
Retail Customer Service Associate
- Tega Cay, SC (14 miles from Charlotte, NC)
- 5 days ago
- Tega Cay, SC (14 miles from Charlotte, NC)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Charlotte, NC
Moving to Charlotte, NC? Find some basic demographic data about Charlotte, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Charlotte, NC
Highest Education Level
Customer Services in Charlotte, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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