Customer Service Jobs in Clayton, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 52 Jobs

Associate Customer Care Representative

  • Raleigh, NC (14 miles from Clayton, NC)
  • 20 hours ago
  • Raleigh, NC (14 miles from Clayton, NC)
  • 20 hours ago

Description Associate Customer Service Representative Raleigh Regional 8537 Six Forks Rd, Raleigh, NC 27615 Thank you for considering Amica as part of your career journey, where your future is our business...

Remote Work

Customer Service Representative

  • Holly Springs, NC (22 miles from Clayton, NC)
  • 1 day ago
  • Holly Springs, NC (22 miles from Clayton, NC)
  • 1 day ago

Previous customer service, accounting or other related experience....

Retail Customer Service Cashier

  • Dunn, NC (23 miles from Clayton, NC)
  • 2 days ago
  • Dunn, NC (23 miles from Clayton, NC)
  • 2 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative- Smithfield, RI

  • Smithfield, NC (11 miles from Clayton, NC)
  • 3 days ago
  • Smithfield, NC (11 miles from Clayton, NC)
  • 3 days ago

The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....

Client Service Representative

  • Smithfield, NC (11 miles from Clayton, NC)
  • 3 days ago
  • Smithfield, NC (11 miles from Clayton, NC)
  • 3 days ago

The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....

Customer Support Associate

  • Smithfield, NC (11 miles from Clayton, NC)
  • 3 days ago
  • Smithfield, NC (11 miles from Clayton, NC)
  • 3 days ago

If you answered yes and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Smithfield site....

Entry Level Customer Service Representative- Smithfield, RI

  • Smithfield, NC (11 miles from Clayton, NC)
  • 3 days ago
  • Smithfield, NC (11 miles from Clayton, NC)
  • 3 days ago

The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....

Customer Service Associate

  • Smithfield, NC (11 miles from Clayton, NC)
  • 3 days ago
  • Smithfield, NC (11 miles from Clayton, NC)
  • 3 days ago

If you answered yes and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site....

Customer Service Associate

  • Smithfield, NC (11 miles from Clayton, NC)
  • 3 days ago
  • Smithfield, NC (11 miles from Clayton, NC)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Raleigh, NC (14 miles from Clayton, NC)
  • 4 days ago
  • Raleigh, NC (14 miles from Clayton, NC)
  • 4 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Customer Success Representative (Spanish Bilingual)

  • Raleigh, NC (14 miles from Clayton, NC)
  • 6 days ago
  • Raleigh, NC (14 miles from Clayton, NC)
  • 6 days ago

Customer Success Representative (Spanish Bilingual) Pearson - 3.7 Raleigh, NC Job Details $21.63 an hour 1 hour ago Qualifications Bilingual Spanish English Mid-level Communication skills Full Job...

Customer Service Representative

  • Smithfield, NC (11 miles from Clayton, NC)
  • 6 days ago
  • Smithfield, NC (11 miles from Clayton, NC)
  • 6 days ago

Store 2723119: 1137 N Brightleaf Blvd, Smithfield, North Carolina 27577 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Raleigh, NC (14 miles from Clayton, NC)
  • 7 days ago
  • Raleigh, NC (14 miles from Clayton, NC)
  • 7 days ago

Job Description: We are currently looking for a Customer Service Representative for our facility in Raleigh, NC....

Customer Service Representative

  • Raleigh, NC (14 miles from Clayton, NC)
  • 8 days ago
  • Raleigh, NC (14 miles from Clayton, NC)
  • 8 days ago

Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....

Customer Service Representative

  • Raleigh, NC (14 miles from Clayton, NC)
  • 8 days ago
  • Raleigh, NC (14 miles from Clayton, NC)
  • 8 days ago

Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Raleigh, North Carolina, United States Of America Views:0 Our Customer Service Representatives ensure that customers...

Demographic Data for Clayton, NC

Moving to Clayton, NC? Find some basic demographic data about Clayton, NC below.


Local
National
80,305
1,283
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Clayton, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Clayton, NC offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Clayton, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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