Customer Service Jobs in Coats, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Raleigh, NC (24 miles from Coats, NC)
- 11 hours ago
- Raleigh, NC (24 miles from Coats, NC)
- 11 hours ago
Adheres to established customer service and documentation standards within required time frames....
- Fuquay Varina, NC (12 miles from Coats, NC)
- 20 hours ago
- Fuquay Varina, NC (12 miles from Coats, NC)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Triangle Town Center - Full Time
- Raleigh, NC (24 miles from Coats, NC)
- 23 hours ago
- Raleigh, NC (24 miles from Coats, NC)
- 23 hours ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- Raleigh, NC (24 miles from Coats, NC)
- 1 day ago
- Raleigh, NC (24 miles from Coats, NC)
- 1 day ago
Customer Service certification is preferred. KNOWLEDGE, SKILLS, & ABILITIES Strong interpersonal skills with a customer service focus....
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Veterinary Client Service Representative
- Holly Springs, NC (17 miles from Coats, NC)
- 1 day ago
- Holly Springs, NC (17 miles from Coats, NC)
- 1 day ago
Trinity Animal Hospital ( a Thrive Pet Healthcare Partner) is seeking a Full-Time Veterinary Customer Service Representative Pay Band: $15 - $16 hr....
Scheduling/Customer Service Representative
- Cary, NC (24 miles from Coats, NC)
- 3 days ago
- Cary, NC (24 miles from Coats, NC)
- 3 days ago
Scheduling/Customer Service Representative UNC Health - 3.8 Cary, NC Job Details Full-time $18.66 - $26.51 an hour 16 hours ago Qualifications Customer service High school diploma or GED Organizational...
Customer Service Representative - Human Services Customer Support Center
- Raleigh, NC (24 miles from Coats, NC)
- 4 days ago
- Raleigh, NC (24 miles from Coats, NC)
- 4 days ago
Our Customer Support Center (Call Center) staff help the community everyday by connecting people with the resources they need through strong customer service and a drive to help....
Scheduling/Customer Service Representative
- Clayton, NC (17 miles from Coats, NC)
- 4 days ago
- Clayton, NC (17 miles from Coats, NC)
- 4 days ago
Requires exceptional customer service and organizational skills. Medical terminology desired....
Pharmacy Customer Service Associate
- Raleigh, NC (24 miles from Coats, NC)
- 5 days ago
- Raleigh, NC (24 miles from Coats, NC)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant I)
- Raleigh, NC (24 miles from Coats, NC)
- 5 days ago
- Raleigh, NC (24 miles from Coats, NC)
- 5 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Holly Springs, NC (17 miles from Coats, NC)
- 5 days ago
- Holly Springs, NC (17 miles from Coats, NC)
- 5 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Raleigh, NC (24 miles from Coats, NC)
- 6 days ago
- Raleigh, NC (24 miles from Coats, NC)
- 6 days ago
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
Customer Service Representative (Loan Consultant I)
- Raleigh, NC (24 miles from Coats, NC)
- 7 days ago
- Raleigh, NC (24 miles from Coats, NC)
- 7 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Clayton, NC (17 miles from Coats, NC)
- 7 days ago
- Clayton, NC (17 miles from Coats, NC)
- 7 days ago
Description: Position's Contribution to Work Group : This position will be the first contact for all customer, dealer, and internal visits to the North American Building Construction Product...
- Raleigh, NC (24 miles from Coats, NC)
- 7 days ago
- Raleigh, NC (24 miles from Coats, NC)
- 7 days ago
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Demographic Data for Coats, NC
Moving to Coats, NC? Find some basic demographic data about Coats, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Coats, NC
Highest Education Level
Customer Services in Coats, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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