Customer Service Jobs in Concord, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Salisbury, NC (23 miles from Concord, NC)
- 12 hours ago
- Salisbury, NC (23 miles from Concord, NC)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - (Remote) North Carolina Only
- Monroe, NC (21 miles from Concord, NC)
- 12 hours ago
- Monroe, NC (21 miles from Concord, NC)
- 12 hours ago
" Job Summary: Customer Service Representative OES, will support Decore-ative Specialties customer base in all ways from service to sales, by providing excellence through establishing relationships...
Remote Work- Charlotte, NC (20 miles from Concord, NC)
- 14 hours ago
- Charlotte, NC (20 miles from Concord, NC)
- 14 hours ago
Customer Service Center: Customer Experience Associates often work in a designated customer service center or department within the company's office....
Customer Service Representative
- Huntersville, NC (18 miles from Concord, NC)
- 20 hours ago
- Huntersville, NC (18 miles from Concord, NC)
- 20 hours ago
Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firm in the US, is adding a Customer Service Representative to their dynamic Foundation Risk Partners Professional...
Customer Service Representative
- Charlotte, NC (20 miles from Concord, NC)
- 1 day ago
- Charlotte, NC (20 miles from Concord, NC)
- 1 day ago
Customer Service Rep Position: 2nd Shift Forklift Shift: 3:00pa ; 11:30p, Monday-Friday, Rotating Saturdays, Sundays and Holidays are based off of customer needs, Mandatory OT Required Pay: $19.75 per...
Customer Service Representative
- Charlotte, NC (20 miles from Concord, NC)
- 1 day ago
- Charlotte, NC (20 miles from Concord, NC)
- 1 day ago
About this role: Wells Fargo is seeking a Customer Service Representative in Small Business Credit Card....
- Charlotte, NC (13 miles from Concord, NC)
- 2 days ago
- Charlotte, NC (13 miles from Concord, NC)
- 2 days ago
About this role: Wells Fargo is seeking a Customer Service Associate in Business Operations as part of the Contact Center division....
Retail Customer Service Manager PT
- Matthews, NC (22 miles from Concord, NC)
- 3 days ago
- Matthews, NC (22 miles from Concord, NC)
- 3 days ago
Deliver friendly customer service....
- Mooresville, NC (21 miles from Concord, NC)
- 4 days ago
- Mooresville, NC (21 miles from Concord, NC)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Order Pick Up (12 - 20 hrs / wk)
- Charlotte, NC (20 miles from Concord, NC)
- 5 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 5 days ago
The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role QUALIFICATIONS • 1 year sales or customer service experience preferred...
Customer Service Representative
- Charlotte, NC (20 miles from Concord, NC)
- 5 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 5 days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Customer Service Representative
- Charlotte, NC (20 miles from Concord, NC)
- 5 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 5 days ago
Summary: BHS Corrugated North America is seeking a skilled Customer Service Representative to reinforce our parts customer service operations....
Seasonal Bilingual Healthcare Customer Service Representative Spanish-English
- Concord, NC
- 5 days ago
- Concord, NC
- 5 days ago
As a Bilingual Healthcare Customer Service Representative Spanish-English working remotely in North Carolina, youll be a part of bringing humanity to business....
Customer Service Representative
- Charlotte, NC (20 miles from Concord, NC)
- 5 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 5 days ago
Were looking for dedicated Customer Service Associates to join our remote team!...
Remote WorkLicensed Property and Casualty Customer Service Representative
- Charlotte, NC (20 miles from Concord, NC)
- 5 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 5 days ago
Licensed Property and Casualty - Customer Service Representative Charlotte, NC Description Licensed Property and Casualty - Customer Service Representative Onsite: Concord, NC 28027 Hours: Must be open...
Demographic Data for Concord, NC
Moving to Concord, NC? Find some basic demographic data about Concord, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Concord, NC
Highest Education Level
Customer Services in Concord, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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