Customer Service Jobs in Davidson, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Newton, NC (24 miles from Davidson, NC)
- 5 hours ago
- Newton, NC (24 miles from Davidson, NC)
- 5 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Charlotte, NC (19 miles from Davidson, NC)
- 12 hours ago
- Charlotte, NC (19 miles from Davidson, NC)
- 12 hours ago
Customer Service Representative Location Charlotte, NORTH CAROLINA, USCategory Customer Service/Call Center 04/18/2025 PrideStaff is seeking a Customer Service Representative for a flooring company...
Customer Service Representative - Remote
- Charlotte, NC (19 miles from Davidson, NC)
- 13 hours ago
- Charlotte, NC (19 miles from Davidson, NC)
- 13 hours ago
Customer Service Representative - Remote Cognizant is a large IT Consulting Firm that uses modern technologies to support a wide variety of industries....
Remote WorkRetail Customer Service Supervisor
- Charlotte, NC (19 miles from Davidson, NC)
- 1 day ago
- Charlotte, NC (19 miles from Davidson, NC)
- 1 day ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
2703270 Customer Service Representative
- Cornelius, NC (3 miles from Davidson, NC)
- 1 day ago
- Cornelius, NC (3 miles from Davidson, NC)
- 1 day ago
Store 2703270: 18635 Old Statesville Rd, Cornelius, North Carolina 28031 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Client Service Representative, National Accounts
- Charlotte, NC (19 miles from Davidson, NC)
- 1 day ago
- Charlotte, NC (19 miles from Davidson, NC)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Representative
- Belmont, NC (23 miles from Davidson, NC)
- 2 days ago
- Belmont, NC (23 miles from Davidson, NC)
- 2 days ago
Store 2723957: 6441 Wilkinson Blvd, Belmont, North Carolina 28012 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Medical Scheduler (Remote)
- Charlotte, NC (19 miles from Davidson, NC)
- 2 days ago
- Charlotte, NC (19 miles from Davidson, NC)
- 2 days ago
We provide customer service to some of the nations most prominent brands....
Remote Work- Mint Hill, NC (24 miles from Davidson, NC)
- 2 days ago
- Mint Hill, NC (24 miles from Davidson, NC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Storage Customer Service Representative
- Cornelius, NC (3 miles from Davidson, NC)
- 3 days ago
- Cornelius, NC (3 miles from Davidson, NC)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
- Harrisburg, NC (18 miles from Davidson, NC)
- 3 days ago
- Harrisburg, NC (18 miles from Davidson, NC)
- 3 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
Pharmacy Customer Service Associate
- Charlotte, NC (19 miles from Davidson, NC)
- 3 days ago
- Charlotte, NC (19 miles from Davidson, NC)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Charlotte, NC (19 miles from Davidson, NC)
- 3 days ago
- Charlotte, NC (19 miles from Davidson, NC)
- 3 days ago
Customer Service Representative 3 month contract Monday - Friday 9 AM - 6 PM Hybrid (3 days onsite/2 days remote) after training Covers jobs providing high levels of general support to relationship...
Customer Service Representative
- Charlotte, NC (19 miles from Davidson, NC)
- 3 days ago
- Charlotte, NC (19 miles from Davidson, NC)
- 3 days ago
Qualifications Proficiency in Customer Service, Customer Support, and Customer Satisfaction Experience in enhancing Customer Experience and ensuring high-quality Customer Service Representatives Responsibilities...
Customer Service Representative
- Charlotte, NC (19 miles from Davidson, NC)
- 3 days ago
- Charlotte, NC (19 miles from Davidson, NC)
- 3 days ago
Our company is immediately seeking a positive, fast-paced Customer Service Representative for our office in Charlotte....
Demographic Data for Davidson, NC
Moving to Davidson, NC? Find some basic demographic data about Davidson, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Davidson, NC
Highest Education Level
Customer Services in Davidson, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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