Customer Service Jobs in Davidson, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 76 Jobs

SBAF Senior Customer Service Representative

  • Charlotte, NC (19 miles from Davidson, NC)
  • 8 hours ago
  • Charlotte, NC (19 miles from Davidson, NC)
  • 8 hours ago

service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues Ability to interact with integrity and a high level of professionalism with all levels...

Customer Support Associate (Paid Training)

  • Charlotte, NC (19 miles from Davidson, NC)
  • 10 hours ago
  • Charlotte, NC (19 miles from Davidson, NC)
  • 10 hours ago

Ability to provide world class customer service in a changing, fast-paced operation. Present a professional appearance and wear personal protective equipment. Ability to travel up to 10%....

Customer Service Representative (Bilingual)

  • Charlotte, NC (19 miles from Davidson, NC)
  • 12 hours ago
  • Charlotte, NC (19 miles from Davidson, NC)
  • 12 hours ago

service experience preferred Exceptional phone etiquette Must be able to work in high stress situations Must be available to work scheduled hours...

Banking Customer Service Representative

  • Charlotte, NC (19 miles from Davidson, NC)
  • 12 hours ago
  • Charlotte, NC (19 miles from Davidson, NC)
  • 12 hours ago

We’re seeking Customer Service Representatives for the Credit Card Department in Charlotte, NC. This is a 6-month contract-to-hire opportunity with a leading financial institution....

Digital Customer Service Associate

  • Concord, NC (20 miles from Davidson, NC)
  • 22 hours ago
  • Concord, NC (20 miles from Davidson, NC)
  • 22 hours ago

You play an essential role in the customer service experience providing fast service for our customers purchasing online....

Customer Service Representative

  • Charlotte, NC (19 miles from Davidson, NC)
  • 22 hours ago
  • Charlotte, NC (19 miles from Davidson, NC)
  • 22 hours ago

We are seeking a motivated and detail-oriented Customer Service Representative to join our team....

Customer Service Representative (Bilingual: Spanish/English) On-Site

  • Charlotte, NC (19 miles from Davidson, NC)
  • 1 day ago
  • Charlotte, NC (19 miles from Davidson, NC)
  • 1 day ago

Job Title: Customer Service Representative (Bilingual: Spanish/English) On-Site Job Description El representante de servicio al cliente bilingue interactua con los clientes a traves de llamadas entrantes...

Customer Service Associate

  • Huntersville, NC (6 miles from Davidson, NC)
  • 2 days ago
  • Huntersville, NC (6 miles from Davidson, NC)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time - Customer Service Associate - Tool Rental - Flexible

  • Kannapolis, NC (9 miles from Davidson, NC)
  • 2 days ago
  • Kannapolis, NC (9 miles from Davidson, NC)
  • 2 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Customer Accounts Advisor

  • Charlotte, NC (19 miles from Davidson, NC)
  • 2 days ago
  • Charlotte, NC (19 miles from Davidson, NC)
  • 2 days ago

service....

Part-Time Customer Service Representative

  • Charlotte, NC (19 miles from Davidson, NC)
  • 2 days ago
  • Charlotte, NC (19 miles from Davidson, NC)
  • 2 days ago

TEKsystems Part-Time Customer Service Representative in Charlotte , North Carolina Description -National Campaigns Unit provides shareholder communications for public companies on behalf of internal...

Remote Work

Retail Customer Experience Associate, Hulen Mall - Full Time

  • Charlotte, NC (19 miles from Davidson, NC)
  • 2 days ago
  • Charlotte, NC (19 miles from Davidson, NC)
  • 2 days ago

Id : REQ_552092, Title : Retail Customer Experience Associate, Hulen Mall - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...951, ExternalPostedStartDate...

IN OFFICE Customer Service Representative & Administrative Assistant

  • Concord, NC (20 miles from Davidson, NC)
  • 2 days ago
  • Concord, NC (20 miles from Davidson, NC)
  • 2 days ago

IN OFFICE Customer Service Representative & Administrative Assistant Job Description Job Title: IN OFFICE-Customer Service Representative & Administrative Assistant Job Description Are you looking for...

Customer Care Representative

  • Charlotte, NC (19 miles from Davidson, NC)
  • 3 days ago
  • Charlotte, NC (19 miles from Davidson, NC)
  • 3 days ago

Overview Tri Pointe Homes is about more than homes, we are about people. We are committed to changing the lives of our customers and employees. Our passion for creating communities does not end...

Customer Service Representative - Corrugated Box Plant

  • Concord, NC (20 miles from Davidson, NC)
  • 3 days ago
  • Concord, NC (20 miles from Davidson, NC)
  • 3 days ago

OUR VISION : Being the best customer service company in the world. OUR PURPOSE : Create packaging solutions for lifes essentials....

Demographic Data for Davidson, NC

Moving to Davidson, NC? Find some basic demographic data about Davidson, NC below.

Local
National
21,244
515
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Title Synonyms

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Salary for Customer Service Jobs in Davidson, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Davidson, NC offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Davidson, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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