Customer Service Jobs in Dunn, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative I
- Clinton, NC (23 miles from Dunn, NC)
- 19 hours ago
- Clinton, NC (23 miles from Dunn, NC)
- 19 hours ago
Prepare miscellaneous control reports related to customer service role or branch operations. Perform other duties as assigned....
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Fayetteville, NC (24 miles from Dunn, NC)
- 2 days ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 2 days ago
Randstad is hiring Customer Service Representatives for a 1-week onsite project in Fayetteville, NC from March 31 - April 5! Must be available ALL weekâno missed days!...
- Smithfield, NC (17 miles from Dunn, NC)
- 2 days ago
- Smithfield, NC (17 miles from Dunn, NC)
- 2 days ago
If you answered yes and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Smithfield site....
- Smithfield, NC (17 miles from Dunn, NC)
- 2 days ago
- Smithfield, NC (17 miles from Dunn, NC)
- 2 days ago
If you answered yes and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site....
- Smithfield, NC (17 miles from Dunn, NC)
- 2 days ago
- Smithfield, NC (17 miles from Dunn, NC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Smithfield, NC (17 miles from Dunn, NC)
- 5 days ago
- Smithfield, NC (17 miles from Dunn, NC)
- 5 days ago
Store 2723119: 1137 N Brightleaf Blvd, Smithfield, North Carolina 27577 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service & Retail Front Desk Associate - Store #36 - 4535 Bragg Blvd.
- Fayetteville, NC (24 miles from Dunn, NC)
- 7 days ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 7 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Lead Customer Service Representative, Full or Part Time
- Angier, NC (16 miles from Dunn, NC)
- 8 days ago
- Angier, NC (16 miles from Dunn, NC)
- 8 days ago
Store 2707212: 8380 S NC Hwy 55, Angier, North Carolina 27501-5507 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
U-Box Customer Care Representative (CDL)
- Fayetteville, NC (24 miles from Dunn, NC)
- 9 days ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 9 days ago
Location: 2346 Gillespie St, Fayetteville, North Carolina 28306 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys...
Customer Service Representative (Loan Consultant I)
- Fayetteville, NC (24 miles from Dunn, NC)
- 20 days ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 20 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Angier, NC (16 miles from Dunn, NC)
- 30+ days ago
- Angier, NC (16 miles from Dunn, NC)
- 30+ days ago
Customer Service Representative Leading manufacturing company in Angier is hiring a Customer Service Representative to process orders for material or merchandise received by mail, phone, or personally...
Customer Service Representative
- Benson, NC (10 miles from Dunn, NC)
- 60+ days ago
- Benson, NC (10 miles from Dunn, NC)
- 60+ days ago
Overview Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to...
Customer Service Representative
- Fayetteville, NC (24 miles from Dunn, NC)
- 60+ days ago
- Fayetteville, NC (24 miles from Dunn, NC)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Full or Part Time
- Lillington, NC (18 miles from Dunn, NC)
- 60+ days ago
- Lillington, NC (18 miles from Dunn, NC)
- 60+ days ago
Store 2723053: 41 E Cornelius Harnett Blvd, Lillington, North Carolina 27546 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer...
Demographic Data for Dunn, NC
Moving to Dunn, NC? Find some basic demographic data about Dunn, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Dunn, NC
Highest Education Level
Customer Services in Dunn, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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