Customer Service Jobs in Durham, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
['Total Wine & More', '3.3', 'Digital Customer Service Associate', 'Apply on employer site', 'Apply now', 'Durham, NC'][]...
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...
Customer Service Associate (part-time)
- Mebane, NC (22 miles from Durham, NC)
- 1 day ago
- Mebane, NC (22 miles from Durham, NC)
- 1 day ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
U-Box Customer Care Representative (CDL)
- Chapel Hill, NC (8 miles from Durham, NC)
- 1 day ago
- Chapel Hill, NC (8 miles from Durham, NC)
- 1 day ago
Location: 102 Vickers Rd, Chapel Hill, North Carolina 27517 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest...
- Graham, NC (24 miles from Durham, NC)
- 1 day ago
- Graham, NC (24 miles from Durham, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Raleigh, NC (21 miles from Durham, NC)
- 3 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 3 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Representative
- Apex, NC (19 miles from Durham, NC)
- 4 days ago
- Apex, NC (19 miles from Durham, NC)
- 4 days ago
Responsibilities: Provide outstanding customer service to clients, addressing inquiries, resolving issues, and ensuring overall customer satisfaction....
Overnight Customer Service Representative
- Apex, NC (19 miles from Durham, NC)
- 4 days ago
- Apex, NC (19 miles from Durham, NC)
- 4 days ago
Store 2723795: 1410 W Williams St Cw, Apex, North Carolina 27523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Success Representative (Spanish Bilingual)
- Raleigh, NC (21 miles from Durham, NC)
- 5 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 5 days ago
Customer Success Representative (Spanish Bilingual) Pearson - 3.7 Raleigh, NC Job Details $21.63 an hour 1 hour ago Qualifications Bilingual Spanish English Mid-level Communication skills Full Job...
Customer Service Representative
- Raleigh, NC (21 miles from Durham, NC)
- 6 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 6 days ago
Job Description: We are currently looking for a Customer Service Representative for our facility in Raleigh, NC....
Customer Service Representative
- Raleigh, NC (21 miles from Durham, NC)
- 7 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 7 days ago
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Customer Service Representative
- Raleigh, NC (21 miles from Durham, NC)
- 7 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 7 days ago
Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Raleigh, North Carolina, United States Of America Views:0 Our Customer Service Representatives ensure that customers...
Store 2706312: 109 West Nc Hwy 54, Durham, North Carolina 27713 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Coordinate customer service with all departments within organization. Develop a close working relationship with customers, and all coordinating departments....
Demographic Data for Durham, NC
Moving to Durham, NC? Find some basic demographic data about Durham, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Durham, NC
Highest Education Level
Customer Services in Durham, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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