Customer Service Jobs in Fayetteville, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Dunn, NC (24 miles from Fayetteville, NC)
- 1 day ago
- Dunn, NC (24 miles from Fayetteville, NC)
- 1 day ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Randstad is hiring Customer Service Representatives for a 1-week onsite project in Fayetteville, NC from March 31 - April 5! Must be available ALL weekâno missed days!...
Customer Service Representative II
- Saint Pauls, NC (19 miles from Fayetteville, NC)
- 6 days ago
- Saint Pauls, NC (19 miles from Fayetteville, NC)
- 6 days ago
EDUCATION, EXPERIENCE AND REQUIRED SKILLS: 3+ years of experience in a high call volume customer service department....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service & Retail Front Desk Associate - Store #36 - 4535 Bragg Blvd.
- Fayetteville, NC
- 7 days ago
- Fayetteville, NC
- 7 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Location: 2346 Gillespie St, Fayetteville, North Carolina 28306 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys...
Customer Service Representative (Loan Consultant I)
- Fayetteville, NC
- 20 days ago
- Fayetteville, NC
- 20 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative, Full or Part Time
- Hope Mills, NC (9 miles from Fayetteville, NC)
- 30+ days ago
- Hope Mills, NC (9 miles from Fayetteville, NC)
- 30+ days ago
Store 2723046: 674 Chicken Foot Rd, Hope Mills, North Carolina 28348 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
- Hope Mills, NC (9 miles from Fayetteville, NC)
- 30+ days ago
- Hope Mills, NC (9 miles from Fayetteville, NC)
- 30+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Spring Lake, NC (12 miles from Fayetteville, NC)
- 45+ days ago
- Spring Lake, NC (12 miles from Fayetteville, NC)
- 45+ days ago
Store 2704593: 1925 N Bragg Blvd, Spring Lake, North Carolina 28390 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Fort Liberty, NC (7 miles from Fayetteville, NC)
- 90+ days ago
- Fort Liberty, NC (7 miles from Fayetteville, NC)
- 90+ days ago
Job Description Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions,...
Lead Customer Service Representative, Full or Part Time
- Hope Mills, NC (9 miles from Fayetteville, NC)
- 90+ days ago
- Hope Mills, NC (9 miles from Fayetteville, NC)
- 90+ days ago
Store 2704394: 4175 Legion Rd, Hope Mills, North Carolina 28348 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
- White Oak, NC (22 miles from Fayetteville, NC)
- 90+ days ago
- White Oak, NC (22 miles from Fayetteville, NC)
- 90+ days ago
One year related experience required with customer service preferred....
Demographic Data for Fayetteville, NC
Moving to Fayetteville, NC? Find some basic demographic data about Fayetteville, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Fayetteville, NC
Highest Education Level
Customer Services in Fayetteville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »