Customer Service Jobs in Fletcher, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Relief Customer Service Representative Driver

  • Canton, NC (21 miles from Fletcher, NC)
  • 1 day ago
  • Canton, NC (21 miles from Fletcher, NC)
  • 1 day ago

The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....

Customer Service Associate

  • Arden, NC (5 miles from Fletcher, NC)
  • 2 days ago
  • Arden, NC (5 miles from Fletcher, NC)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Asheville, NC (10 miles from Fletcher, NC)
  • 3 days ago
  • Asheville, NC (10 miles from Fletcher, NC)
  • 3 days ago

Customer Service Representative Admin - Clerical Ashville, North Carolina Direct Hire Mar 7, 2025 Job Title: Customer Service Representative Location: Asheville, NC Salary: Starting at $20.00/hour (...

Customer Service Representative, Physician Practice (PBMD 1824 Pisgah Drive)

  • Hendersonville, NC (5 miles from Fletcher, NC)
  • 4 days ago
  • Hendersonville, NC (5 miles from Fletcher, NC)
  • 4 days ago

Description Job Summary The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....

70182-LP Customer Service Associate II

  • Asheville, NC (10 miles from Fletcher, NC)
  • 6 days ago
  • Asheville, NC (10 miles from Fletcher, NC)
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative, Urgent Care Clinic

  • Pisgah Forest, NC (16 miles from Fletcher, NC)
  • 12 days ago
  • Pisgah Forest, NC (16 miles from Fletcher, NC)
  • 12 days ago

UNC Health Care Customer Service Representative, Urgent Care Clinic in Pisgah Forest , North Carolina Description Become part of an inclusive organization with over 40,000 teammates, whose mission is...

Customer Service Associate - Immediate Openings

  • Asheville, NC (10 miles from Fletcher, NC)
  • 13 days ago
  • Asheville, NC (10 miles from Fletcher, NC)
  • 13 days ago

Customer Service Associate - Immediate Openings compensation: To be discussed....

Customer Service Representative, Physician Practice

  • Hendersonville, NC (5 miles from Fletcher, NC)
  • 14 days ago
  • Hendersonville, NC (5 miles from Fletcher, NC)
  • 14 days ago

Description Job Summary The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....

Billing Customer Service Representative

  • Asheville, NC (10 miles from Fletcher, NC)
  • 17 days ago
  • Asheville, NC (10 miles from Fletcher, NC)
  • 17 days ago

is looking for a Billing Customer Service Representative to join their team....

Customer Service Associate Job

  • Weaverville, NC (18 miles from Fletcher, NC)
  • 17 days ago
  • Weaverville, NC (18 miles from Fletcher, NC)
  • 17 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Representative

  • Asheville, NC (10 miles from Fletcher, NC)
  • 20 days ago
  • Asheville, NC (10 miles from Fletcher, NC)
  • 20 days ago

Spherion is hiring Customer Service Representatives immediately in Asheville, NC....

Customer Service Representative

  • Brevard, NC (23 miles from Fletcher, NC)
  • 27 days ago
  • Brevard, NC (23 miles from Fletcher, NC)
  • 27 days ago

Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Representative, Americas

  • Candler, NC (13 miles from Fletcher, NC)
  • 27 days ago
  • Candler, NC (13 miles from Fletcher, NC)
  • 27 days ago

Performs other special assignments as directed by the Customer Service Manager. Responsibilities General: Provide high quality and efficient customer service....

Client Service Representative

  • Flat Rock, NC (12 miles from Fletcher, NC)
  • 28 days ago
  • Flat Rock, NC (12 miles from Fletcher, NC)
  • 28 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative (Loan Consultant I)

  • Asheville, NC (10 miles from Fletcher, NC)
  • 45+ days ago
  • Asheville, NC (10 miles from Fletcher, NC)
  • 45+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Demographic Data for Fletcher, NC

Moving to Fletcher, NC? Find some basic demographic data about Fletcher, NC below.


Local
National
19,158
568
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Fletcher, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fletcher, NC offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fletcher, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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