Customer Service Jobs in Franklinton, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Knightdale, NC (22 miles from Franklinton, NC)
- 2 days ago
- Knightdale, NC (22 miles from Franklinton, NC)
- 2 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Wake Forest, NC (10 miles from Franklinton, NC)
- 3 days ago
- Wake Forest, NC (10 miles from Franklinton, NC)
- 3 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative
- Knightdale, NC (22 miles from Franklinton, NC)
- 11 days ago
- Knightdale, NC (22 miles from Franklinton, NC)
- 11 days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Customer Service Representative, Full or Part Time
- Wake Forest, NC (10 miles from Franklinton, NC)
- 11 days ago
- Wake Forest, NC (10 miles from Franklinton, NC)
- 11 days ago
Store 2723118: 919 Durham Rd, Wake Forest, North Carolina 27587 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Durham, NC (21 miles from Franklinton, NC)
- 19 days ago
- Durham, NC (21 miles from Franklinton, NC)
- 19 days ago
Requisition Number: 196942 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Customer Service Representative - Fire Service Technician - Sprinkler Systems
- Durham, NC (21 miles from Franklinton, NC)
- 24 days ago
- Durham, NC (21 miles from Franklinton, NC)
- 24 days ago
Requisition Number: 195230 Job Description Cintas is seeking a Customer Service Representative - Fire Service Technician - Sprinkler Systems to provide outstanding customer service to both our internal...
Retail Customer Service Associate
- Wake Forest, NC (10 miles from Franklinton, NC)
- 30+ days ago
- Wake Forest, NC (10 miles from Franklinton, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 11460 Royall Cotton Road, Wake Forest...
Customer Service Representative
- Oxford, NC (18 miles from Franklinton, NC)
- 45+ days ago
- Oxford, NC (18 miles from Franklinton, NC)
- 45+ days ago
Job Description: A Fun Growing company is looking to add a few candidates to join our team. This is a part-time position with the potential to become full time. The hours will generally be Monday...
Customer Service Representative
- Rolesville, NC (13 miles from Franklinton, NC)
- 45+ days ago
- Rolesville, NC (13 miles from Franklinton, NC)
- 45+ days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Demographic Data for Franklinton, NC
Moving to Franklinton, NC? Find some basic demographic data about Franklinton, NC below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Franklinton, NC
Highest Education Level
Customer Services in Franklinton, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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