Customer Service Jobs in Garner, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Holly Springs, NC (16 miles from Garner, NC)
- 2 hours ago
- Holly Springs, NC (16 miles from Garner, NC)
- 2 hours ago
Previous customer service, accounting or other related experience....
- Smithfield, NC (17 miles from Garner, NC)
- 2 days ago
- Smithfield, NC (17 miles from Garner, NC)
- 2 days ago
If you answered yes and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Smithfield site....
- Smithfield, NC (17 miles from Garner, NC)
- 2 days ago
- Smithfield, NC (17 miles from Garner, NC)
- 2 days ago
If you answered yes and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site....
- Smithfield, NC (17 miles from Garner, NC)
- 2 days ago
- Smithfield, NC (17 miles from Garner, NC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Raleigh, NC (9 miles from Garner, NC)
- 3 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 3 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Representative
- Apex, NC (19 miles from Garner, NC)
- 4 days ago
- Apex, NC (19 miles from Garner, NC)
- 4 days ago
Responsibilities: Provide outstanding customer service to clients, addressing inquiries, resolving issues, and ensuring overall customer satisfaction....
Overnight Customer Service Representative
- Apex, NC (19 miles from Garner, NC)
- 4 days ago
- Apex, NC (19 miles from Garner, NC)
- 4 days ago
Store 2723795: 1410 W Williams St Cw, Apex, North Carolina 27523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Success Representative (Spanish Bilingual)
- Raleigh, NC (9 miles from Garner, NC)
- 5 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 5 days ago
Customer Success Representative (Spanish Bilingual) Pearson - 3.7 Raleigh, NC Job Details $21.63 an hour 1 hour ago Qualifications Bilingual Spanish English Mid-level Communication skills Full Job...
Customer Service Representative
- Smithfield, NC (17 miles from Garner, NC)
- 5 days ago
- Smithfield, NC (17 miles from Garner, NC)
- 5 days ago
Store 2723119: 1137 N Brightleaf Blvd, Smithfield, North Carolina 27577 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Pharmacy Customer Service Associate
- Holly Springs, NC (16 miles from Garner, NC)
- 6 days ago
- Holly Springs, NC (16 miles from Garner, NC)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Raleigh, NC (9 miles from Garner, NC)
- 6 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 6 days ago
Job Description: We are currently looking for a Customer Service Representative for our facility in Raleigh, NC....
Customer Service Representative
- Raleigh, NC (9 miles from Garner, NC)
- 7 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 7 days ago
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Customer Service Representative
- Raleigh, NC (9 miles from Garner, NC)
- 7 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 7 days ago
Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Raleigh, North Carolina, United States Of America Views:0 Our Customer Service Representatives ensure that customers...
Customer Service Representative
- Cary, NC (13 miles from Garner, NC)
- 8 days ago
- Cary, NC (13 miles from Garner, NC)
- 8 days ago
Coordinate customer service with all departments within organization. Develop a close working relationship with customers, and all coordinating departments....
Customer Service Representative
- Morrisville, NC (20 miles from Garner, NC)
- 8 days ago
- Morrisville, NC (20 miles from Garner, NC)
- 8 days ago
Coordinate customer service with all departments within organization. Develop a close working relationship with customers, and all coordinating departments....
Demographic Data for Garner, NC
Moving to Garner, NC? Find some basic demographic data about Garner, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Garner, NC
Highest Education Level
Customer Services in Garner, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »