Customer Service Jobs in Greensboro, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Care Representative I
- Winston Salem, NC (24 miles from Greensboro, NC)
- 1 day ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 1 day ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
T he P ersonal Lines Customer Services Representative will provide prompt, efficient, and high-quality customer service within a high-volume insurance center....
- Winston Salem, NC (24 miles from Greensboro, NC)
- 5 days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate (part-time)
- Reidsville, NC (19 miles from Greensboro, NC)
- 5 days ago
- Reidsville, NC (19 miles from Greensboro, NC)
- 5 days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Customer Service Representative (2nd Shift: Mon-Fri 12 PM-9PM)
- Greensboro, NC
- 5 days ago
- Greensboro, NC
- 5 days ago
Job Overview: We are looking for a Customer Service Representative to join our Customer Service team....
Requisition Number: 195229 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Customer Service & Retail Front Desk Associate - Store#25 - 1911 Healy Dr
- Winston Salem, NC (24 miles from Greensboro, NC)
- 7 days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 7 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
The Customer Service Representative will assist prospective, current and former students; parents, faculty, staff and the University community regarding admission requirements, status of applications...
Customer Service Representative
- Winston Salem, NC (24 miles from Greensboro, NC)
- 8 days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 8 days ago
We are looking to add Customer Service Representatives to our team at Ruff Housing Witt Street! *** Customer Service Representative shifts are 5:30-am - 1:00 pm & 1:00 pm - 8:15 pm....
Working knowledge of computers and keyboard, with proficient skills in Microsoft Office products Minimum 2 years direct customer service preferred Physical Demands and Work Environment Able to walk...
Part-Time Golf Customer Service Representative
- Burlington, NC (15 miles from Greensboro, NC)
- 9 days ago
- Burlington, NC (15 miles from Greensboro, NC)
- 9 days ago
About us: Nestled along the banks of the Haw River, the Valley Golf Course (formally known as Indian Valley) offers the avid golfer a fair test of their golf game. The 18-hole Ellis Maples par 70...
Customer Service Representative (Onsite)
- Winston Salem, NC (24 miles from Greensboro, NC)
- 11 days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 11 days ago
Overview InteLogix is seeking a Customer Service Representative to join our organization, onsite....
Bilingual (English/Spanish) Customer Care Representative (Onsite)
- Winston Salem, NC (24 miles from Greensboro, NC)
- 11 days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 11 days ago
Overview InteLogix is seeking a Bilingual (English/Spanish) Customer Service Representative to join our organization, onsite....
Customer Service Associate - Immediate Openings
- Greensboro, NC
- 13 days ago
- Greensboro, NC
- 13 days ago
Customer Service Associate - Immediate Openings compensation: To be discussed....
Customer Service Associate - Immediate Openings
- Winston Salem, NC (24 miles from Greensboro, NC)
- 13 days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 13 days ago
Customer Service Associate - Immediate Openings compensation: To be discussed....
Demographic Data for Greensboro, NC
Moving to Greensboro, NC? Find some basic demographic data about Greensboro, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Greensboro, NC
Highest Education Level
Customer Services in Greensboro, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »