Customer Service Jobs in Greenville, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative/Billing Clerk
- Snow Hill, NC (19 miles from Greenville, NC)
- 12 days ago
- Snow Hill, NC (19 miles from Greenville, NC)
- 12 days ago
Town of Snow Hill Customer Service Representative/Billing Clerk in Snow Hill , North Carolina Snow Hill is accepting finance department applications for a Customer Service Representative....
We are looking for driven and high-energy Customer Service Representatives who are responsible for offering exceptional customer support to our valued customers who may have questions or concerns about...
The CSR reports directly to the Customer Service Manager....
Customer Service Representative - Flexible Benefits
- Greenville, NC
- 30+ days ago
- Greenville, NC
- 30+ days ago
As our Customer Service Representative on the McGriff Employee Benefit Solutions team, you'll provide responsive service for information inquiries and claims process for Flexible Spending Accounts,...
Customer Service Associate- Overnight Shift
- Washington, NC (20 miles from Greenville, NC)
- 30+ days ago
- Washington, NC (20 miles from Greenville, NC)
- 30+ days ago
Royal Farms Customer Service Associate- Overnight Shift in Washington , North Carolina Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the...
- Washington, NC (20 miles from Greenville, NC)
- 30+ days ago
- Washington, NC (20 miles from Greenville, NC)
- 30+ days ago
Royal Farms Customer Service Associate in Washington , North Carolina Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of...
Customer Service Representative
- Winterville, NC (6 miles from Greenville, NC)
- 45+ days ago
- Winterville, NC (6 miles from Greenville, NC)
- 45+ days ago
Firetower Road, Winterville, North Carolina 28590 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Job Title: Customer Service Rep (Healthcare) On-Site Job Description The Healthcare Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet....
Demographic Data for Greenville, NC
Moving to Greenville, NC? Find some basic demographic data about Greenville, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Greenville, NC
Highest Education Level
Customer Services in Greenville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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